AIR installation on Windows XP

GOOD NEWS! I got mine to work! I found this Link: http://forums.adobe.com/message/3375884#3375884#3375884

and saw the part where there may be an old version still installed under All Users.  I ran the Windows Installer Cleanup Utility and bound an old version of Adobe Air near the top in the all users. I highlighted that and it clicked "Remove". The uninstaller did not complete but I tried installing Adobe Air 3.01 again anyway, and it worked!.

You can get a copy if you don't have it already at: http://download.cnet.com/Microsoft-Windows-Installer-Cleanup-Utility/3000-18512_4-15905.html.

Post if this works for you

Yours,

EJL

Julieanne-

While we are waiting, you might want to look at this site: http://kb2.adobe.com/cps/403/kb403150.html

You will need to post the intall.log file as an attachment or copy and paste. As you see mine was not long at all.

the file is in your directory: C:\Documents and Settings\user name\Local Settings\Application Data\Adobe\AIR\logs

They are going to want it.

Yours,

EJL

I am having the same issue. My system is XP Home SP3. the Log file is:

[2012-01-17:10:41:08] Runtime Installer begin with version 3.1.0.4880 on Windows XP x86

[2012-01-17:10:41:08] Commandline is:

[2012-01-17:10:41:08] No installed runtime detected

[2012-01-17:10:41:11] Starting runtime install. Installing runtime version 3.1.0.4880

[2012-01-17:10:41:11] Installing msi at c:\docume~1\gaming~1\locals~1\temp\air3a.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}

[2012-01-17:10:41:19] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2012-01-17:10:41:19] Rolling back install of c:\docume~1\gaming~1\locals~1\temp\air3a.tmp\setup.msi

[2012-01-17:10:41:19] Rollback complete

[2012-01-17:10:41:19] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2012-01-17:10:41:22] Runtime Installer end with exit code 7

There is no MSIxxx.log file generated even though the I applied MicrosoftFixit50380.msi and verified the value was set to "voicewarmupx".

I turned off and unloaded the antivirus & firewall software, tried cleaning the registry and I just get the same result.

Thanks for your time

EJL