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May 24, 2013
Question

AIR only installs 1.0

  • May 24, 2013
  • 1 reply
  • 748 views

Recently I tried to run an AIR app, to which an error message popped up and said that the needed version of AIR was not installed, and that I could find it at http://www.adobe.com/go/getair. I went to said website and it said that the latest version of AIR was already installed, so I retried running the app and I get the same message, so i unistalled and reinstalled AIR and the same problem occoured. I had a look at the version of AIR that i had and the folder said 1.0, yet when i go to Control Panel it says 3.7, any idea what the problem could be? I've included logs if they're of any aid.

Many thanks

Dan

[2013-05-24:15:25:06] Runtime Installer begin with version 3.7.0.1860 on Windows 7 x86

[2013-05-24:15:25:06] Commandline is:

[2013-05-24:15:25:06] No installed runtime detected

[2013-05-24:15:25:15] Relaunching with elevation

[2013-05-24:15:25:15] Launching subprocess with commandline c:\users\dan\appdata\local\temp\air64f0.tmp\adobe air installer.exe -ei

[2013-05-24:15:25:18] Runtime Installer begin with version 3.7.0.1860 on Windows 7 x86

[2013-05-24:15:25:18] Commandline is: -stdio \\.\pipe\AIR_7836_0 -ei

[2013-05-24:15:25:18] No installed runtime detected

[2013-05-24:15:25:18] Starting silent runtime install. Installing runtime version 3.7.0.1860

[2013-05-24:15:25:18] Installing msi at c:\users\dan\appdata\local\temp\air64f0.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}

[2013-05-24:15:25:25] Runtime Installer end with exit code 0

[2013-05-24:15:25:25] Elevated install completed

[2013-05-24:15:26:03] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck

[2013-05-24:15:26:03] Runtime Installer end with exit code 0

[2013-05-24:15:26:03] Runtime Installer begin with version 3.7.0.1860 on Windows 7 x86

[2013-05-24:15:26:03] Commandline is: -installupdatecheck

[2013-05-24:15:26:03] Installed runtime (3.7.0.1860) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-05-24:15:26:03] Performing pingback request

[2013-05-24:15:26:04] Pingback request completed with HTTP status 200

[2013-05-24:15:26:04] Starting runtime background update check

[2013-05-24:15:26:04] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.7.0.1860/update

[2013-05-24:15:26:04] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.7.0.1860/update to C:\Users\Dan\AppData\Roaming\Adobe\AIR\Updater\Background

[2013-05-24:15:26:04] Runtime update not available

[2013-05-24:15:26:04] Unpackaging cancelled

[2013-05-24:15:26:04] Runtime Installer end with exit code 0

[2013-05-24:15:28:09] Runtime Installer begin with version 3.7.0.1860 on Windows 7 x86

[2013-05-24:15:28:09] Commandline is:

[2013-05-24:15:28:09] Installed runtime (3.7.0.1860) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-05-24:15:28:15] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck

[2013-05-24:15:28:15] Runtime Installer end with exit code 0

[2013-05-24:15:28:15] Runtime Installer begin with version 3.7.0.1860 on Windows 7 x86

[2013-05-24:15:28:15] Commandline is: -installupdatecheck

[2013-05-24:15:28:15] Installed runtime (3.7.0.1860) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-05-24:15:28:16] Performing pingback request

[2013-05-24:15:28:16] Pingback request completed with HTTP status 200

[2013-05-24:15:28:16] Starting runtime background update check

[2013-05-24:15:28:16] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.7.0.1860/update

[2013-05-24:15:28:16] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.7.0.1860/update to C:\Users\Dan\AppData\Roaming\Adobe\AIR\Updater\Background

[2013-05-24:15:28:16] Runtime update not available

[2013-05-24:15:28:16] Unpackaging cancelled

[2013-05-24:15:28:16] Runtime Installer end with exit code 0

[2013-05-24:15:28:35] Runtime Installer begin with version 3.7.0.1860 on Windows Vista x86

[2013-05-24:15:28:35] Commandline is:

[2013-05-24:15:28:35] Installed runtime (3.7.0.1860) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-05-24:15:28:46] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck

[2013-05-24:15:28:46] Runtime Installer end with exit code 0

[2013-05-24:15:28:46] Runtime Installer begin with version 3.7.0.1860 on Windows Vista x86

[2013-05-24:15:28:46] Commandline is: -installupdatecheck

[2013-05-24:15:28:46] Installed runtime (3.7.0.1860) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-05-24:15:28:47] Performing pingback request

[2013-05-24:15:28:47] Pingback request completed with HTTP status 200

[2013-05-24:15:28:47] Starting runtime background update check

[2013-05-24:15:28:47] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.7.0.1860/update

[2013-05-24:15:28:47] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.7.0.1860/update to C:\Users\Dan\AppData\Roaming\Adobe\AIR\Updater\Background

[2013-05-24:15:28:47] Runtime update not available

[2013-05-24:15:28:47] Unpackaging cancelled

[2013-05-24:15:28:47] Runtime Installer end with exit code 0

[2013-05-24:16:37:49] Runtime Installer begin with version 3.7.0.1860 on Windows 7 x86

[2013-05-24:16:37:49] Commandline is:

[2013-05-24:16:37:49] Installed runtime (3.7.0.1860) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-05-24:16:37:55] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck

[2013-05-24:16:37:55] Runtime Installer end with exit code 0

[2013-05-24:16:37:57] Runtime Installer begin with version 3.7.0.1860 on Windows 7 x86

[2013-05-24:16:37:57] Commandline is: -installupdatecheck

[2013-05-24:16:37:57] Installed runtime (3.7.0.1860) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-05-24:16:37:58] Performing pingback request

[2013-05-24:16:37:58] Pingback request completed with HTTP status 200

[2013-05-24:16:37:58] Starting runtime background update check

[2013-05-24:16:37:58] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.7.0.1860/update

[2013-05-24:16:37:58] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.7.0.1860/update to C:\Users\Dan\AppData\Roaming\Adobe\AIR\Updater\Background

[2013-05-24:16:37:58] Runtime update not available

[2013-05-24:16:37:58] Unpackaging cancelled

[2013-05-24:16:37:58] Runtime Installer end with exit code 0

[2013-05-24:16:39:50] Runtime Installer begin with version 3.7.0.1860 on Windows 7 x86

[2013-05-24:16:39:50] Commandline is:

[2013-05-24:16:39:50] Installed runtime (3.7.0.1860) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-05-24:16:39:53] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck

[2013-05-24:16:39:53] Runtime Installer end with exit code 0

[2013-05-24:16:39:53] Runtime Installer begin with version 3.7.0.1860 on Windows 7 x86

[2013-05-24:16:39:53] Commandline is: -installupdatecheck

[2013-05-24:16:39:53] Installed runtime (3.7.0.1860) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-05-24:16:39:54] Performing pingback request

[2013-05-24:16:39:54] Pingback request completed with HTTP status 200

[2013-05-24:16:39:54] Starting runtime background update check

[2013-05-24:16:39:54] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.7.0.1860/update

[2013-05-24:16:39:54] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.7.0.1860/update to C:\Users\Dan\AppData\Roaming\Adobe\AIR\Updater\Background

[2013-05-24:16:39:54] Runtime update not available

[2013-05-24:16:39:54] Unpackaging cancelled

[2013-05-24:16:39:54] Runtime Installer end with exit code 0

[2013-05-24:16:41:50] Runtime Installer begin with version 3.7.0.1860 on Windows 7 x86

[2013-05-24:16:41:50] Commandline is:

[2013-05-24:16:41:50] Installed runtime (3.7.0.1860) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-05-24:16:41:52] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck

[2013-05-24:16:41:52] Runtime Installer end with exit code 0

[2013-05-24:16:41:52] Runtime Installer begin with version 3.7.0.1860 on Windows 7 x86

[2013-05-24:16:41:52] Commandline is: -installupdatecheck

[2013-05-24:16:41:52] Installed runtime (3.7.0.1860) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-05-24:16:41:53] Performing pingback request

[2013-05-24:16:41:53] Pingback request completed with HTTP status 200

[2013-05-24:16:41:53] Starting runtime background update check

[2013-05-24:16:41:53] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.7.0.1860/update

[2013-05-24:16:41:53] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.7.0.1860/update to C:\Users\Dan\AppData\Roaming\Adobe\AIR\Updater\Background

[2013-05-24:16:41:53] Runtime update not available

[2013-05-24:16:41:53] Unpackaging cancelled

[2013-05-24:16:41:53] Runtime Installer end with exit code 0

[2013-05-24:16:42:06] Runtime Installer begin with version 3.7.0.1860 on Windows Vista x86

[2013-05-24:16:42:06] Commandline is:

[2013-05-24:16:42:06] Installed runtime (3.7.0.1860) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-05-24:16:42:09] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck

[2013-05-24:16:42:09] Runtime Installer end with exit code 0

[2013-05-24:16:42:09] Runtime Installer begin with version 3.7.0.1860 on Windows Vista x86

[2013-05-24:16:42:09] Commandline is: -installupdatecheck

[2013-05-24:16:42:09] Installed runtime (3.7.0.1860) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-05-24:16:42:10] Performing pingback request

[2013-05-24:16:42:10] Pingback request completed with HTTP status 200

[2013-05-24:16:42:10] Starting runtime background update check

[2013-05-24:16:42:10] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.7.0.1860/update

[2013-05-24:16:42:10] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.7.0.1860/update to C:\Users\Dan\AppData\Roaming\Adobe\AIR\Updater\Background

[2013-05-24:16:42:10] Runtime update not available

[2013-05-24:16:42:10] Unpackaging cancelled

[2013-05-24:16:42:10] Runtime Installer end with exit code 0

[2013-05-24:16:44:32] Runtime Installer begin with version 3.7.0.1860 on Windows 7 x86

[2013-05-24:16:44:32] Commandline is:

[2013-05-24:16:44:32] Installed runtime (3.7.0.1860) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-05-24:16:44:33] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck

[2013-05-24:16:44:33] Runtime Installer end with exit code 0

[2013-05-24:16:44:34] Runtime Installer begin with version 3.7.0.1860 on Windows 7 x86

[2013-05-24:16:44:34] Commandline is: -installupdatecheck

[2013-05-24:16:44:34] Installed runtime (3.7.0.1860) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-05-24:16:44:34] Performing pingback request

[2013-05-24:16:44:34] Pingback request completed with HTTP status 200

[2013-05-24:16:44:34] Starting runtime background update check

[2013-05-24:16:44:34] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.7.0.1860/update

[2013-05-24:16:44:34] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.7.0.1860/update to C:\Users\Dan\AppData\Roaming\Adobe\AIR\Updater\Background

[2013-05-24:16:44:34] Runtime update not available

[2013-05-24:16:44:34] Unpackaging cancelled

[2013-05-24:16:44:34] Runtime Installer end with exit code 0

[2013-05-24:16:44:47] Runtime Installer begin with version 3.7.0.1860 on Windows Vista x86

[2013-05-24:16:44:47] Commandline is:

[2013-05-24:16:44:47] Installed runtime (3.7.0.1860) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-05-24:16:44:50] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck

[2013-05-24:16:44:50] Runtime Installer end with exit code 0

[2013-05-24:16:44:50] Runtime Installer begin with version 3.7.0.1860 on Windows Vista x86

[2013-05-24:16:44:50] Commandline is: -installupdatecheck

[2013-05-24:16:44:50] Installed runtime (3.7.0.1860) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-05-24:16:44:51] Performing pingback request

[2013-05-24:16:44:51] Pingback request completed with HTTP status 200

[2013-05-24:16:44:51] Starting runtime background update check

[2013-05-24:16:44:51] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.7.0.1860/update

[2013-05-24:16:44:51] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.7.0.1860/update to C:\Users\Dan\AppData\Roaming\Adobe\AIR\Updater\Background

[2013-05-24:16:44:52] Runtime update not available

[2013-05-24:16:44:52] Unpackaging cancelled

[2013-05-24:16:44:52] Runtime Installer end with exit code 0

[2013-05-24:16:55:02] Application Installer begin with version 3.7.0.1860 on Windows 7 x86

[2013-05-24:16:55:02] Commandline is:

[2013-05-24:16:55:02] Installed runtime (3.7.0.1860) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-05-24:16:55:07] Cancel request received

[2013-05-24:16:55:07] Application Installer end with exit code 6

[2013-05-24:16:57:54] Runtime Installer begin with version 3.7.0.1860 on Windows 7 x86

[2013-05-24:16:57:54] Commandline is:

[2013-05-24:16:57:54] No installed runtime detected

[2013-05-24:16:58:01] Relaunching with elevation

[2013-05-24:16:58:01] Launching subprocess with commandline c:\users\dan\appdata\local\temp\air3987.tmp\adobe air installer.exe -ei

[2013-05-24:16:58:03] Runtime Installer begin with version 3.7.0.1860 on Windows 7 x86

[2013-05-24:16:58:03] Commandline is: -stdio \\.\pipe\AIR_8656_0 -ei

[2013-05-24:16:58:03] No installed runtime detected

[2013-05-24:16:58:03] Starting silent runtime install. Installing runtime version 3.7.0.1860

[2013-05-24:16:58:03] Reinstalling c:\users\dan\appdata\local\temp\air3987.tmp\setup.msi

[2013-05-24:16:58:07] Runtime Installer end with exit code 0

[2013-05-24:16:58:07] Elevated install completed

[2013-05-24:16:58:11] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck

[2013-05-24:16:58:11] Runtime Installer end with exit code 0

[2013-05-24:16:58:12] Runtime Installer begin with version 3.7.0.1860 on Windows 7 x86

[2013-05-24:16:58:12] Commandline is: -installupdatecheck

[2013-05-24:16:58:12] Installed runtime (3.7.0.1860) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-05-24:16:58:12] Performing pingback request

[2013-05-24:16:58:12] Pingback request completed with HTTP status 200

[2013-05-24:16:58:12] Starting runtime background update check

[2013-05-24:16:58:12] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.7.0.1860/update

[2013-05-24:16:58:12] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.7.0.1860/update to C:\Users\Dan\AppData\Roaming\Adobe\AIR\Updater\Background

[2013-05-24:16:58:12] Runtime update not available

[2013-05-24:16:58:12] Unpackaging cancelled

[2013-05-24:16:58:12] Runtime Installer end with exit code 0

[2013-05-24:16:58:53] Runtime Installer begin with version 3.7.0.1860 on Windows 7 x86

[2013-05-24:16:58:53] Commandline is: -arp:uninstall

[2013-05-24:16:58:53] Installed runtime (3.7.0.1860) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-05-24:16:58:59] Relaunching with elevation

[2013-05-24:16:58:59] Launching subprocess with commandline c:\program files (x86)\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu

[2013-05-24:16:58:59] Runtime Installer begin with version 3.7.0.1860 on Windows 7 x86

[2013-05-24:16:58:59] Commandline is: -stdio \\.\pipe\AIR_8980_0 -eu

[2013-05-24:16:58:59] Installed runtime (3.7.0.1860) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-05-24:16:58:59] Starting runtime uninstall. Uninstalling runtime version 3.7.0.1860

[2013-05-24:16:58:59] Reinstalling c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\setup.msi

[2013-05-24:16:58:59] Uninstalling product with GUID {A0087DDE-69D0-11E2-AD57-43CA6188709B}

[2013-05-24:16:59:00] Runtime Installer end with exit code 0

[2013-05-24:16:59:00] Elevated install completed

[2013-05-24:16:59:00] Runtime Installer end with exit code 0

[2013-05-24:16:59:44] Runtime Installer begin with version 3.7.0.1860 on Windows 7 x86

[2013-05-24:16:59:44] Commandline is:

[2013-05-24:16:59:44] No installed runtime detected

[2013-05-24:16:59:52] Relaunching with elevation

[2013-05-24:16:59:52] Launching subprocess with commandline c:\users\dan\appdata\local\temp\aire5cc.tmp\adobe air installer.exe -ei

[2013-05-24:16:59:57] Runtime Installer begin with version 3.7.0.1860 on Windows 7 x86

[2013-05-24:16:59:57] Commandline is: -stdio \\.\pipe\AIR_8412_0 -ei

[2013-05-24:16:59:57] No installed runtime detected

[2013-05-24:16:59:57] Starting silent runtime install. Installing runtime version 3.7.0.1860

[2013-05-24:16:59:57] Installing msi at c:\users\dan\appdata\local\temp\aire5cc.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}

[2013-05-24:16:59:58] Runtime Installer end with exit code 0

[2013-05-24:16:59:58] Elevated install completed

[2013-05-24:16:59:59] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck

[2013-05-24:16:59:59] Runtime Installer end with exit code 0

[2013-05-24:17:00:00] Runtime Installer begin with version 3.7.0.1860 on Windows 7 x86

[2013-05-24:17:00:00] Commandline is: -installupdatecheck

[2013-05-24:17:00:00] Installed runtime (3.7.0.1860) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-05-24:17:00:00] Performing pingback request

[2013-05-24:17:00:01] Pingback request completed with HTTP status 200

[2013-05-24:17:00:01] Starting runtime background update check

[2013-05-24:17:00:01] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.7.0.1860/update

[2013-05-24:17:00:01] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.7.0.1860/update to C:\Users\Dan\AppData\Roaming\Adobe\AIR\Updater\Background

[2013-05-24:17:00:01] Runtime update not available

[2013-05-24:17:00:01] Unpackaging cancelled

[2013-05-24:17:00:01] Runtime Installer end with exit code 0

[2013-05-24:17:05:37] Runtime Installer begin with version 3.7.0.1860 on Windows 7 x86

[2013-05-24:17:05:37] Commandline is: -arp:uninstall

[2013-05-24:17:05:37] Installed runtime (3.7.0.1860) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-05-24:17:05:40] Runtime Installer end with exit code 6

[2013-05-24:17:06:06] Runtime Installer begin with version 3.7.0.1860 on Windows 7 x86

[2013-05-24:17:06:06] Commandline is:

[2013-05-24:17:06:06] Installed runtime (3.7.0.1860) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-05-24:17:06:11] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck

[2013-05-24:17:06:11] Runtime Installer end with exit code 0

[2013-05-24:17:06:11] Runtime Installer begin with version 3.7.0.1860 on Windows 7 x86

[2013-05-24:17:06:11] Commandline is: -installupdatecheck

[2013-05-24:17:06:11] Installed runtime (3.7.0.1860) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-05-24:17:06:11] Performing pingback request

[2013-05-24:17:06:11] Pingback request completed with HTTP status 200

[2013-05-24:17:06:11] Starting runtime background update check

[2013-05-24:17:06:11] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.7.0.1860/update

[2013-05-24:17:06:11] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.7.0.1860/update to C:\Users\Dan\AppData\Roaming\Adobe\AIR\Updater\Background

[2013-05-24:17:06:12] Runtime update not available

[2013-05-24:17:06:12] Unpackaging cancelled

[2013-05-24:17:06:12] Runtime Installer end with exit code 0

[2013-05-24:17:09:23] Runtime Installer begin with version 3.7.0.1860 on Windows 7 x86

[2013-05-24:17:09:23] Commandline is: -arp:uninstall

[2013-05-24:17:09:23] Installed runtime (3.7.0.1860) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-05-24:17:09:24] Relaunching with elevation

[2013-05-24:17:09:24] Launching subprocess with commandline c:\program files (x86)\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu

[2013-05-24:17:09:24] Runtime Installer begin with version 3.7.0.1860 on Windows 7 x86

[2013-05-24:17:09:24] Commandline is: -stdio \\.\pipe\AIR_7528_0 -eu

[2013-05-24:17:09:24] Installed runtime (3.7.0.1860) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-05-24:17:09:24] Starting runtime uninstall. Uninstalling runtime version 3.7.0.1860

[2013-05-24:17:09:25] Reinstalling c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\setup.msi

[2013-05-24:17:09:25] Uninstalling product with GUID {A0087DDE-69D0-11E2-AD57-43CA6188709B}

[2013-05-24:17:09:25] Runtime Installer end with exit code 0

[2013-05-24:17:09:26] Elevated install completed

[2013-05-24:17:09:26] Runtime Installer end with exit code 0

[2013-05-24:17:09:48] Runtime Installer begin with version 3.7.0.1860 on Windows 7 x86

[2013-05-24:17:09:48] Commandline is:

[2013-05-24:17:09:48] No installed runtime detected

[2013-05-24:17:09:50] Relaunching with elevation

[2013-05-24:17:09:50] Launching subprocess with commandline c:\users\dan\appdata\local\temp\air1c18.tmp\adobe air installer.exe -ei

[2013-05-24:17:10:10] Runtime Installer begin with version 3.7.0.1860 on Windows 7 x86

[2013-05-24:17:10:10] Commandline is: -stdio \\.\pipe\AIR_9112_0 -ei

[2013-05-24:17:10:10] No installed runtime detected

[2013-05-24:17:10:10] Starting silent runtime install. Installing runtime version 3.7.0.1860

[2013-05-24:17:10:10] Installing msi at c:\users\dan\appdata\local\temp\air1c18.tmp\setup.msi with guid {A0087DDE-69D0-11E2-AD57-43CA6188709B}

[2013-05-24:17:10:11] Runtime Installer end with exit code 0

[2013-05-24:17:10:11] Elevated install completed

[2013-05-24:17:10:16] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck

[2013-05-24:17:10:16] Runtime Installer end with exit code 0

[2013-05-24:17:10:16] Runtime Installer begin with version 3.7.0.1860 on Windows 7 x86

[2013-05-24:17:10:16] Commandline is: -installupdatecheck

[2013-05-24:17:10:16] Installed runtime (3.7.0.1860) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2013-05-24:17:10:17] Performing pingback request

[2013-05-24:17:10:17] Pingback request completed with HTTP status 200

[2013-05-24:17:10:17] Starting runtime background update check

[2013-05-24:17:10:17] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.7.0.1860/update

[2013-05-24:17:10:17] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.7.0.1860/update to C:\Users\Dan\AppData\Roaming\Adobe\AIR\Updater\Background

[2013-05-24:17:10:17] Runtime update not available

[2013-05-24:17:10:17] Unpackaging cancelled

[2013-05-24:17:10:17] Runtime Installer end with exit code 0

This topic has been closed for replies.

1 reply

May 24, 2013

Could really use some help on this.

chris.campbell
Legend
May 24, 2013

I'm not seeing anything wrong with your installer log.  You appear to have the latest version of the air runtime installed already.

What app is causing problems?  Can you send me a link so I can give it a try?