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Ben_Leffler
Participating Frequently
Sep 26, 2017 9:24 AM UTC
Answered

Air unable to install to iOS11 devices via ADT (Windows)

Hi all,

So there is an issue in that Adobe Air is currently unable to install an IPA directly to an iOS 11 device connected via USB on Windows (I am installing via ADT using the command prompt). iOS 10 and lower devices work fine, but iOS 11 throws an "Unable to enumerate devices" error.

This appears to be a known issue (see Adobe Air release notes: https://helpx.adobe.com/flash-player/release-note/fp_27_air_27_release_notes.html … - this final known issue for Air)

To make matters worse, I made the additional error today of updating iTunes to the latest version (the one where they have removed app support from it) and now all of our iOS 10 devices no longer install builds via the method described above.

So our Windows based developers are now in a bind in that we can't immediately deploy & test directly to iOS without having to go through a process of uploading to a service such as HockeyApp, and downloading/installing from the target device. Unfortunately this is not a feasible option.

If anyone has a workaround for this issue, we would be very grateful.

Cheers,

Ben.

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Anki_AG_
Anki_AG_Correct answer
Adobe Employee
Oct 4, 2017 8:07 AM UTC

Hi,

This issue is known to us and we are working on same. Please expect a fix soon for this issue.

Thanks,

Ankit | Adobe AIR Engineering

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35 replies

JL-DK
Participating Frequently
Oct 31, 2017 12:51 PM UTC

Using Air 27.0.0.132 for iOS, I get this when Submitting for Review:

The app previews and screenshots for the iPhone 5.8-Inch display won’t appear on the App Store because your binary wasn’t built with the iOS 11 SDK.

Any fixes?

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junous
Inspiring
Nov 1, 2017 8:25 AM UTC

Any idea?

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Ben_LefflerAuthor
Participating Frequently
Nov 1, 2017 9:42 AM UTC

This issue is probably a bit off topic, but in addressing it - I think the odds are we will be waiting for Air 28 to get the runtime compiled with the latest iOS SDK (if history is anything to go on). As far as I am aware there is no quick fix or patch for this. We are reliant on Adobe coming to the rescue on this one.

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forumPunter
forumPunter
Participant
Oct 25, 2017 1:50 PM UTC

Same issue here with latest version of IntelliJ and AIR 27 build 132.

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sfxworksTrue
Known Participant
Oct 23, 2017 6:08 PM UTC

Hey everyone.

I got off the phone a few days ago with someone at apple. Their workaround suggested using their (currently up but not forever) iTunes version and not to update it. Export it as a developer and manually install/uninstall the application.

Here's the official link.

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Johan_Degraeve
Participant
Oct 19, 2017 6:52 AM UTC

After a few days of trying I got it working.

Flash Builder 4.7, Windows 7. iOS 11, AIR SDK 27.

Removed the older version of iTunes completely and installed the latest version.

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mark bieber
Participating Frequently
Oct 16, 2017 6:25 PM UTC

To the people in this thread that say they have it working, are you running/debugging right from flash builder? My main reason for this method (which worked before) is to actually debug ios specific issues.

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Ben_LefflerAuthor
Participating Frequently
Oct 16, 2017 8:08 PM UTC

FlashDevelop here. I usually debug successfully through that IDE in a remote debug session.

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Ben_LefflerAuthor
Participating Frequently
Oct 11, 2017 5:23 AM UTC

I can confirm (happily) that Air SDK v27.0.0.132 has fixed this issue. Thank you guys!

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    Frédéric C.
    Frédéric C.
    Inspiring
    Oct 11, 2017 9:31 AM UTC

    I wish I could say the same, but I encounter some issues on Windows 10 (iTunes 12.6). Same behavior on iPhone 4S with iOS 10.3 and iPhone 6 with iOS 11.01.

    If I use the following command:

    call adt -installApp -platform ios -package application.ipa

    It works the first time, but following calls do nothing. Even if I uninstall the app on the device, the following calls won't even install the app again. I have to unplug and replug the device for ADT to work again, every time.

    I tried using the -device argument too, but it doesn't improve things. Do I have to update to iTunes 12.7?

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    Greg Dove
    Inspiring
    Oct 13, 2017 2:32 AM UTC

    FYI It does not seem to work for me either with v27.0.0.132.

    I also tried updating to itunes 12.7 and still could not debug from Intellij like I normally do on an ios11 ipod. It does however continue to work on an ios10 device (ipad). I don't use iFunBox but I do use iTools and that does not help here either.

    Additional info edit: I am using Air for Flex (on top of apache flex 4.16)

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    fullflash
    Known Participant
    Oct 10, 2017 7:07 PM UTC

    Hope it won't take long time to fix such simple issue for such a big company like Adobe.

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    fullflash
    Known Participant
    Oct 2, 2017 8:09 PM UTC

    i had same problem

    adt gives errors sometimes PackageExtractionFailed sometimes APIInternalError it appears only on devices with ios11

    it is totally bug in adt and not fixed on lates air sdk 27

    until adobe fixes it i am using diawi.com.

    If someone has an alternative solution to install app via usb via command line interface like adt (no manual sync import stuff like itunes,ibox and other tools does) that would be huge timesaver.

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    Anki_AG_
    Adobe Employee
    Anki_AG_Correct answer
    Adobe Employee
    Oct 4, 2017 8:07 AM UTC

    Hi,

    This issue is known to us and we are working on same. Please expect a fix soon for this issue.

    Thanks,

    Ankit | Adobe AIR Engineering

    Translate
    Veselekov
    Inspiring
    Sep 29, 2017 1:30 AM UTC

    Ok So I am updating to the newest version now of Adobe Animate. but I found a temporary fix which doesn't require ADT. Just export you app as is. Then import into iTunes and then sync!

    "Works on my machine™"

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    Frédéric C.
    Frédéric C.
    Inspiring
    Sep 27, 2017 9:47 AM UTC

    Already suggested it in another thread, but this solution should work: iFunbox | the File and App Management Tool for iPhone, iPad & iPod Touch.

    ADT has been acting strangely since a long time for me (i.e. not being able to install over an already existing app on the device), so I use iFunBox, which proved to be more reliable.

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    Ben_LefflerAuthor
    Participating Frequently
    Sep 27, 2017 10:34 PM UTC

    I've had no issues with ADT installing direct to a device via USB until iOS 11 came along.

    On a further note, I tested iFunbox yesterday and found that it works fine with iTunes 12.6 (downgraded back from 12.7) and iOS 10 devices. iOS 11 devices however still fail to install IPA's via USB irrespective of the method utilised.

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    Frédéric C.
    Frédéric C.
    Inspiring
    Sep 28, 2017 5:20 AM UTC

    Just tested iFunBox with the iTunes 12.6 / iOS 11 combo, and it worked fine here.

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