Skip to main content
Participant
June 15, 2011
Question

AIR will not reinstall, Cannot find....

  • June 15, 2011
  • 1 reply
  • 673 views

Uninstalled AIR due to an error in update. Trying to reinstall a fresh version, and get the following message when running the installer on Win 7 64:

Windows cannot find 'C:\Users|Dale\AppData\Local\AIR1FC0.tmp\Adobe AIR Installer.exe'. Make sure you typed the name correctly, and then try again.

Any suggestions? Need access to multiple apps!

Thanks!

Dale

This topic has been closed for replies.

1 reply

chris.campbell
Legend
June 15, 2011

Hi Dale,

Could you try out the script that I've attached to this post and let me know if it helps you?

Thanks,

Chris

Participant
June 16, 2011

Thanks for the reply, I ran the scrip without issue, get the same problem. All permissions are set, the installer seems to be looking for the installation exe in the wrong place....very weird.

chris.campbell
Legend
June 16, 2011

Hi Dale,

Would you be willing to do a desktop sharing session with me so I can take a look at your system?  Please feel free to contact me at ccampbel@adobe.com and we can schedule a time.

Thanks,

Chris