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Participant
Feb 15, 2012 9:09 PM UTC
Question

Air wont run bbc iplayer

Hi,

I cant get air to run the bbc iplayer has anyone had a similar problem?

I also cant paste the log file on here does anyone know how to do that?

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7 replies

Mar 2, 2012 6:38 AM UTC

That seems to have worked, thanks!

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Mar 2, 2012 6:38 AM UTC

That seemsto have worked, thanks!

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Feb 29, 2012 11:25 PM UTC

Windows 7 HomePremium 64-bit

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chris.campbell
Legend
Mar 2, 2012 1:06 AM UTC

Could you unzip the attached file (eulaAccepted) and place this into the following folder?

C:\Users\username\AppData\Roaming\Adobe\AIR

Thanks,

Chris

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chris.campbell
Legend
Feb 15, 2012 9:46 PM UTC

Does the iplayer app install?  You should be able to open the log using notepad, then copy and paste the contents into a post.  You can also send me the log file directly (ccampbel@adobe.com)

Thanks,

Chris

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Feb 25, 2012 7:01 PM UTC

I am also getting a problem. Although iplayer desk top appears to have been downloaded correctly (icon on desktop etc) and seemed to call and download Adobe Air during that process (including agreeingto the license) when I try and open iplayer subseqiuently, it calls the Adobe license box again and when I click the "accept" button nothing further happens

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chris.campbell
Legend
Feb 29, 2012 1:22 AM UTC

Caveman,

What OS are you running?

Chris

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