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Question

Android 5 lollipop update remove all AIR apps

Forum|Forum|11 years ago
November 16, 2014
43 replies
59335 views

I updated to Android 5 OTA on two Nexus 7 2014 and 2013, after upgrading all the AIR apps were removed, native apps remained. I tried to install the apps from Google Play and i got an 505 install error.

The logcat error is below:

E/Finsky(4449): [1] PackageInstallerImpl.handleCommitCallback: Error -505 while installing air.com.123.456 INSTALL_FAILED_UPDATE_INCOMPATIBLE: Package couldn't be installed in /data/app/air.com.123.456-1: Package air.com.123.456 signatures do not match the previously installed version; ignoring!

The apps are the same as before upgrading , they were not updated, the certificate is the same.

Anyone else seen this problem, is there an AIR patch?

I can install the app by "adb uninstall" command then re installing from Google play.

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M

markburvs

Participating Frequently

Just chiming in to say that we're having the same issue with all three of our AIR apps. Very embarrassing situation.

How on earth did this not get found in testing?

Please keep us updated Adobe.

A

Anonymous

Adobe please keep us informed.

We need to give to our customers answers.

Thanks

dappledoreAuthor

Participating Frequently

This is even making it into major IT news now check this article.

Android Lollipop users warn of 'unusable' devices after upgrading | ZDNet

F

Falton_CodeMonkey

Participant

Just did a small experiment and if the app was never installed on your device then it works fine with 1024-RSA certificate but if it was previously installed then it doesnt work. So im questioning if 2048-RSA will fix that issue cause to test it you have to install an app on 4.4.4 then update the OS and check if the app is still there. the issue seems to be with the fact that the update to 5.0 doesnt delete the app properly so when you reinstall it, it crashes.

A

Anonymous

One hint :

I have an app on Google Play that has this "-505" installation problem on Lollipop, but it is NOT a Adobe AIR app.

It was in a previous version, but it is not anymore.

The only thing is that its name is still like air.xxx. Prefix = Air.

What do you think of this?

I would say that the problem is not directly liked to the fact that the apps are built with Adobe Air, but more with the fact that the most adobe air apps have a air.XXX name prefix

Matt

W

wadood_ahmed

Participant

its a given for adobe air based apps

W

wadood_ahmed

Participant

Not only Adobe Air apps but there are some more apps as well which have been removed from my phone

K

kaveri2

Known Participant

Vety horrible situation indeed. I want to add to this discussion that one of our customers had uninstalled the app using adb and then successfully reinstalled it from Google Play. I haven't confirmed this because as an AIR developer I don't know how to use adb