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dappledore
dappledore
Participating Frequently
Nov 16, 2014 1:11 PM UTC
Question

Android 5 lollipop update remove all AIR apps

I updated to Android 5 OTA on two Nexus 7 2014 and 2013, after upgrading all the AIR apps were removed, native apps remained. I tried to install the apps from Google Play and i got an 505 install error. 

The logcat error is below:

E/Finsky(4449): [1] PackageInstallerImpl.handleCommitCallback: Error -505 while installing air.com.123.456 INSTALL_FAILED_UPDATE_INCOMPATIBLE: Package couldn't be installed in /data/app/air.com.123.456-1: Package air.com.123.456 signatures do not match the previously installed version; ignoring!

The apps are the same as before upgrading , they were not updated, the certificate is the same.

Anyone else seen this problem, is there an AIR patch?

I can install the app by "adb uninstall" command then re installing from Google play.

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    96 replies

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    markburvs
    Participating Frequently
    Nov 21, 2014 12:14 PM UTC

    Just chiming in to say that we're having the same issue with all three of our AIR apps. Very embarrassing situation.

    How on earth did this not get found in testing?

    Please keep us updated Adobe.

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    Anonymous
    Nov 21, 2014 6:59 AM UTC

    Adobe please keep us informed.

    We need to give to our customers answers.

    Thanks

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      dappledore
      dappledoreAuthor
      Participating Frequently
      Nov 20, 2014 10:10 PM UTC

      This is even making it into major IT news now check this article.

      Android Lollipop users warn of 'unusable' devices after upgrading | ZDNet

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      Falton_CodeMonkey
      Participant
      Nov 20, 2014 3:08 PM UTC

      Just did a small experiment and if the app was never installed on your device then it works fine with 1024-RSA certificate but if it was previously installed then it doesnt work. So im questioning if 2048-RSA will fix that issue cause to test it you have to install an app on 4.4.4 then update the OS and check if the app is still there. the issue seems to be with the fact that the update to 5.0 doesnt delete the app properly so when you reinstall it, it crashes.

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      Anonymous
      Nov 20, 2014 9:23 AM UTC

      One hint :

      I have an app on Google Play that has this "-505" installation problem on Lollipop, but it is NOT a Adobe AIR app.

      It was in a previous version, but it is not anymore.

      The only thing is that its name is still like air.xxx. Prefix = Air.

      What do you think of this?

      I would say that the problem is not directly liked to the fact that the apps are built with Adobe Air, but more with the fact that the most adobe air apps have a air.XXX name prefix

      Matt

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        wadood_ahmed
        Participant
        Nov 20, 2014 12:29 PM UTC

        its a given for adobe air based apps

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        wadood_ahmed
        Participant
        Nov 20, 2014 8:06 AM UTC

        Not only Adobe Air apps but there are some more apps as well which have been removed from my phone

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        kaveri2
        Known Participant
        Nov 20, 2014 7:09 AM UTC

        Vety horrible situation indeed. I want to add to this discussion that one of our customers had uninstalled the app using adb and then successfully reinstalled it from Google Play. I haven't confirmed this because as an AIR developer I don't know how to use adb

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        Anonymous
        Nov 20, 2014 7:02 AM UTC

        Ok, all my apps are gone....

        I have made about 10-20 commercial apps and now they're all gone...

        Now what I have to say to my customers? I just pray that they do not have a Nexus 5 or something....

        I'm really really disappointed, how it is possbile that nobody in Adobe or in Google noticed this while testing?

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        wadood_ahmed
        Participant
        Nov 20, 2014 8:16 AM UTC

        Ouch.... I hope things get sorted out as soon as possible

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        randhawp1
        Participant
        Nov 20, 2014 4:03 AM UTC

        Hi, I had a self signed application and it got removed on upgrade to Lollipop.

        I tried res installing and it did not.

        I have Adobe Air 15 running fine on Lollipop.

        The solution I found was simple.

        Use Adobe Air 14 and create the APK with captive runtime.

        That installed fine and app runs with no issues.

        Cheers

        Puneet

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        dappledore
        dappledoreAuthor
        Participating Frequently
        Nov 20, 2014 4:21 AM UTC

        I have app running on 14 and 15 with captive runtime and still have the issue.

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        reverso13
        Known Participant
        Nov 19, 2014 8:22 PM UTC

        same here!

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