Another Adobe Air installation issue

Question

I've tried removing the following directories and still get an error while installing.

C:\Program Files\Common Files\Adobe AIR

C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com

C:\Users\phil\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com

C:\Users\phil\AppData\Local\Adobe\AIR

C:\Users\phil\AppData\Roaming\Adobe\AIR

C:\ProgramData\Adobe\AIR

Yes, I ran it as administrator but not the default admin account. Phil's account has administrative privileges.

[2011-09-20:18:00:52] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

[2011-09-20:18:00:52] Commandline is: -x1 file:///C:/Users/phil/Downloads/LIFR-1.1.0.air

[2011-09-20:18:00:52] Installed runtime (1.5.0.7220) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2011-09-20:18:00:52] Invoking Application Installer for combined install

[2011-09-20:18:00:52] Launching subprocess with commandline C:\Users\phil\AppData\Local\Temp\AIR30EF.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\phil\AppData\Local\Temp\AIR30EF.tmp -withRuntime -url file:///C:/Users/phil/Downloads/LIFR-1.1.0.air

[2011-09-20:18:00:52] Application Installer begin with version 2.7.1.19610 on Windows 7 x86

[2011-09-20:18:00:52] Commandline is: -runtime C:\Users\phil\AppData\Local\Temp\AIR30EF.tmp -withRuntime -url file:///C:/Users/phil/Downloads/LIFR-1.1.0.air

[2011-09-20:18:00:52] Installed runtime (1.5.0.7220) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2011-09-20:18:00:53] Unpackaging file:///C:/Users/phil/Downloads/LIFR-1.1.0.air to C:\Users\phil\AppData\Local\Temp\fla41C0.tmp

[2011-09-20:18:00:55] Application signature verified

[2011-09-20:18:00:55] Unpackaging/validation complete

[2011-09-20:18:00:55] No app located for appID 'com.amz.retirementplanner' and pubID ''

[2011-09-20:18:01:10] Converting unpackaged application to a native installation package in C:\Users\phil\AppData\Local\Temp\fla841F.tmp

[2011-09-20:18:01:11] Native installation package creation succeeded

[2011-09-20:18:01:11] Launching subprocess with commandline C:\Users\phil\AppData\Local\Temp\AIR30EF.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\phil\AppData\Local\Temp\AIR30EF.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files (x86)" -desktopShortcut -programMenu file:///C:/Users/phil/Downloads/LIFR-1.1.0.air

[2011-09-20:18:01:11] Relaunching with elevation

[2011-09-20:18:01:14] Application Installer begin with version 2.7.1.19610 on Windows 7 x86

[2011-09-20:18:01:14] Commandline is: -stdio \\.\pipe\AIR_3948_0 -runtime C:\Users\phil\AppData\Local\Temp\AIR30EF.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files (x86)" -desktopShortcut -programMenu file:///C:/Users/phil/Downloads/LIFR-1.1.0.air

[2011-09-20:18:01:14] Installed runtime (1.5.0.7220) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2011-09-20:18:01:15] Unpackaging file:///C:/Users/phil/Downloads/LIFR-1.1.0.air to C:\Users\phil\AppData\Local\Temp\fla98F4.tmp

[2011-09-20:18:01:17] Application signature verified

[2011-09-20:18:01:17] Unpackaging/validation complete

[2011-09-20:18:01:17] No app located for appID 'com.amz.retirementplanner' and pubID ''

[2011-09-20:18:01:17] Converting unpackaged application to a native installation package in C:\Users\phil\AppData\Local\Temp\flaA064.tmp

[2011-09-20:18:01:18] Native installation package creation succeeded

[2011-09-20:18:01:18] Starting silent combined runtime update and app install.

Updating runtime from version 1.5.0.7220 to version 2.7.1.19610.

Installing app com.amz.retirementplanner version 1.1.0 to C:\Program Files (x86) using the source file at file:///C:/Users/phil/Downloads/LIFR-1.1.0.air

[2011-09-20:18:01:19] Installing msi at C:\Users\phil\AppData\Local\Temp\AIR30EF.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

[2011-09-20:18:01:24] Installing msi at C:\Users\phil\AppData\Local\Temp\flaA064.tmp\setup.msi with guid {05E8C32F-06A7-1EF5-81B0-485BEAFD69AB}

[2011-09-20:18:01:28] Application Installer end with exit code 0

[2011-09-20:18:01:28] Elevated install completed

[2011-09-20:18:01:28] Launching subprocess with commandline C:\Program Files (x86)\LIFR Retirement Planner 1.1\LIFR Retirement Planner 1.1.exe

[2011-09-20:18:01:29] Application Installer end with exit code 0

[2011-09-20:18:01:29] Subprocess app installer succeeded

[2011-09-20:18:01:29] Runtime Installer end with exit code 0

[2011-09-20:18:05:59] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

[2011-09-20:18:05:59] Commandline is:

[2011-09-20:18:05:59] No installed runtime detected

[2011-09-20:18:06:03] Relaunching with elevation

[2011-09-20:18:06:03] Launching subprocess with commandline c:\users\phil\appdata\local\temp\aire262.tmp\adobe air installer.exe -ei

[2011-09-20:18:06:07] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

[2011-09-20:18:06:07] Commandline is: -stdio \\.\pipe\AIR_3744_0 -ei

[2011-09-20:18:06:07] No installed runtime detected

[2011-09-20:18:06:07] Starting silent runtime install. Installing runtime version 2.7.1.19610

[2011-09-20:18:06:07] Installing msi at c:\users\phil\appdata\local\temp\aire262.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

[2011-09-20:18:06:07] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-20:18:06:07] Rolling back install of c:\users\phil\appdata\local\temp\aire262.tmp\setup.msi

[2011-09-20:18:06:07] Rollback complete

[2011-09-20:18:06:07] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-20:18:06:07] Runtime Installer end with exit code 7

[2011-09-20:18:06:11] Runtime Installer end with exit code 7

[2011-09-20:18:06:30] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86

[2011-09-20:18:06:30] Commandline is:

[2011-09-20:18:06:30] No installed runtime detected

[2011-09-20:18:06:34] Relaunching with elevation

[2011-09-20:18:06:34] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air5b97.tmp\adobe air installer.exe -ei

[2011-09-20:18:06:37] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

[2011-09-20:18:06:37] Commandline is: -stdio \\.\pipe\AIR_1032_0 -ei

[2011-09-20:18:06:37] No installed runtime detected

[2011-09-20:18:06:37] Starting silent runtime install. Installing runtime version 2.7.1.19610

[2011-09-20:18:06:37] Installing msi at c:\users\phil\appdata\local\temp\air5b97.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

[2011-09-20:18:06:37] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-20:18:06:37] Rolling back install of c:\users\phil\appdata\local\temp\air5b97.tmp\setup.msi

[2011-09-20:18:06:37] Rollback complete

[2011-09-20:18:06:37] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-20:18:06:37] Runtime Installer end with exit code 7

[2011-09-20:18:06:44] Runtime Installer end with exit code 7

[2011-09-21:06:20:28] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

[2011-09-21:06:20:28] Commandline is:

[2011-09-21:06:20:28] No installed runtime detected

[2011-09-21:06:20:32] Relaunching with elevation

[2011-09-21:06:20:32] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air4ee8.tmp\adobe air installer.exe -ei

[2011-09-21:06:20:36] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

[2011-09-21:06:20:36] Commandline is: -stdio \\.\pipe\AIR_5268_0 -ei

[2011-09-21:06:20:36] No installed runtime detected

[2011-09-21:06:20:36] Starting silent runtime install. Installing runtime version 2.7.1.19610

[2011-09-21:06:20:36] Installing msi at c:\users\phil\appdata\local\temp\air4ee8.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

[2011-09-21:06:20:37] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-21:06:20:37] Rolling back install of c:\users\phil\appdata\local\temp\air4ee8.tmp\setup.msi

[2011-09-21:06:20:37] Rollback complete

[2011-09-21:06:20:37] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-21:06:20:37] Runtime Installer end with exit code 7

[2011-09-21:06:20:45] Runtime Installer end with exit code 7

[2011-09-21:06:39:03] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

[2011-09-21:06:39:03] Commandline is:

[2011-09-21:06:39:03] No installed runtime detected

[2011-09-21:06:39:23] Relaunching with elevation

[2011-09-21:06:39:23] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air5445.tmp\adobe air installer.exe -ei

[2011-09-21:06:39:29] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

[2011-09-21:06:39:29] Commandline is: -stdio \\.\pipe\AIR_7016_0 -ei

[2011-09-21:06:39:29] No installed runtime detected

[2011-09-21:06:39:29] Starting silent runtime install. Installing runtime version 2.7.1.19610

[2011-09-21:06:39:29] Installing msi at c:\users\phil\appdata\local\temp\air5445.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

[2011-09-21:06:39:30] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-21:06:39:30] Rolling back install of c:\users\phil\appdata\local\temp\air5445.tmp\setup.msi

[2011-09-21:06:39:30] Rollback complete

[2011-09-21:06:39:30] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-21:06:39:30] Runtime Installer end with exit code 7

[2011-09-21:06:39:40] Runtime Installer end with exit code 7

[2011-09-21:06:41:16] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86

[2011-09-21:06:41:16] Commandline is:

[2011-09-21:06:41:16] No installed runtime detected

[2011-09-21:06:41:23] Relaunching with elevation

[2011-09-21:06:41:23] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air5f4d.tmp\adobe air installer.exe -ei

[2011-09-21:06:41:32] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

[2011-09-21:06:41:32] Commandline is: -stdio \\.\pipe\AIR_5904_0 -ei

[2011-09-21:06:41:32] No installed runtime detected

[2011-09-21:06:41:32] Starting silent runtime install. Installing runtime version 2.7.1.19610

[2011-09-21:06:41:32] Installing msi at c:\users\phil\appdata\local\temp\air5f4d.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

[2011-09-21:06:41:32] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-21:06:41:32] Rolling back install of c:\users\phil\appdata\local\temp\air5f4d.tmp\setup.msi

[2011-09-21:06:41:32] Rollback complete

[2011-09-21:06:41:32] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-21:06:41:32] Runtime Installer end with exit code 7

[2011-09-21:06:41:41] Runtime Installer end with exit code 7

[2011-09-21:06:46:44] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86

[2011-09-21:06:46:44] Commandline is:

[2011-09-21:06:46:44] No installed runtime detected

[2011-09-21:06:46:52] Relaunching with elevation

[2011-09-21:06:46:52] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air5aca.tmp\adobe air installer.exe -ei

[2011-09-21:06:46:56] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

[2011-09-21:06:46:56] Commandline is: -stdio \\.\pipe\AIR_6308_0 -ei

[2011-09-21:06:46:56] No installed runtime detected

[2011-09-21:06:46:56] Starting silent runtime install. Installing runtime version 2.7.1.19610

[2011-09-21:06:46:56] Installing msi at c:\users\phil\appdata\local\temp\air5aca.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

[2011-09-21:06:46:56] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-21:06:46:56] Rolling back install of c:\users\phil\appdata\local\temp\air5aca.tmp\setup.msi

[2011-09-21:06:46:56] Rollback complete

[2011-09-21:06:46:56] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-21:06:46:58] Runtime Installer end with exit code 7

[2011-09-21:06:54:29] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86

[2011-09-21:06:54:29] Commandline is:

[2011-09-21:06:54:29] No installed runtime detected

[2011-09-21:06:54:33] Relaunching with elevation

[2011-09-21:06:54:33] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air7942.tmp\adobe air installer.exe -ei

[2011-09-21:06:54:35] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

[2011-09-21:06:54:35] Commandline is: -stdio \\.\pipe\AIR_4300_0 -ei

[2011-09-21:06:54:35] No installed runtime detected

[2011-09-21:06:54:36] Starting silent runtime install. Installing runtime version 2.7.1.19610

[2011-09-21:06:54:36] Installing msi at c:\users\phil\appdata\local\temp\air7942.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

[2011-09-21:06:54:36] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-21:06:54:36] Rolling back install of c:\users\phil\appdata\local\temp\air7942.tmp\setup.msi

[2011-09-21:06:54:36] Rollback complete

[2011-09-21:06:54:36] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-21:06:54:36] Runtime Installer end with exit code 7

[2011-09-21:06:54:38] Runtime Installer end with exit code 7

[2011-09-21:08:29:22] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86

[2011-09-21:08:29:22] Commandline is:

[2011-09-21:08:29:22] No installed runtime detected

[2011-09-21:08:29:25] Relaunching with elevation

[2011-09-21:08:29:25] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air556f.tmp\adobe air installer.exe -ei

[2011-09-21:08:29:29] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

[2011-09-21:08:29:29] Commandline is: -stdio \\.\pipe\AIR_7108_0 -ei

[2011-09-21:08:29:29] No installed runtime detected

[2011-09-21:08:29:29] Starting silent runtime install. Installing runtime version 2.7.1.19610

[2011-09-21:08:29:29] Installing msi at c:\users\phil\appdata\local\temp\air556f.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

[2011-09-21:08:29:29] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-21:08:29:29] Rolling back install of c:\users\phil\appdata\local\temp\air556f.tmp\setup.msi

[2011-09-21:08:29:29] Rollback complete

[2011-09-21:08:29:29] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-21:08:29:29] Runtime Installer end with exit code 7

[2011-09-21:08:34:00] Runtime Installer end with exit code 7

[2011-09-21:08:36:08] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

[2011-09-21:08:36:08] Commandline is:

[2011-09-21:08:36:08] No installed runtime detected

[2011-09-21:08:36:11] Relaunching with elevation

[2011-09-21:08:36:11] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air7bf3.tmp\adobe air installer.exe -ei

[2011-09-21:08:36:13] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

[2011-09-21:08:36:13] Commandline is: -stdio \\.\pipe\AIR_6760_0 -ei

[2011-09-21:08:36:13] No installed runtime detected

[2011-09-21:08:36:13] Starting silent runtime install. Installing runtime version 2.7.1.19610

[2011-09-21:08:36:13] Installing msi at c:\users\phil\appdata\local\temp\air7bf3.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

[2011-09-21:08:36:13] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-21:08:36:13] Rolling back install of c:\users\phil\appdata\local\temp\air7bf3.tmp\setup.msi

[2011-09-21:08:36:13] Rollback complete

[2011-09-21:08:36:13] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-21:08:36:13] Runtime Installer end with exit code 7

[2011-09-21:08:36:15] Runtime Installer end with exit code 7

[2011-09-21:08:36:45] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

[2011-09-21:08:36:45] Commandline is:

[2011-09-21:08:36:45] No installed runtime detected

[2011-09-21:08:36:49] Relaunching with elevation

[2011-09-21:08:36:49] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air13de.tmp\adobe air installer.exe -ei

[2011-09-21:08:36:52] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

[2011-09-21:08:36:52] Commandline is: -stdio \\.\pipe\AIR_4472_0 -ei

[2011-09-21:08:36:52] No installed runtime detected

[2011-09-21:08:36:52] Starting silent runtime install. Installing runtime version 2.7.1.19610

[2011-09-21:08:36:52] Installing msi at c:\users\phil\appdata\local\temp\air13de.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

[2011-09-21:08:36:52] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-21:08:36:52] Rolling back install of c:\users\phil\appdata\local\temp\air13de.tmp\setup.msi

[2011-09-21:08:36:52] Rollback complete

[2011-09-21:08:36:52] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-21:08:36:52] Runtime Installer end with exit code 7

[2011-09-21:08:36:52] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-21:08:37:03] Runtime Installer end with exit code 7

[2011-09-21:08:37:53] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86

[2011-09-21:08:37:53] Commandline is:

[2011-09-21:08:37:53] No installed runtime detected

[2011-09-21:08:37:54] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86

[2011-09-21:08:37:54] Commandline is:

[2011-09-21:08:37:54] No installed runtime detected

[2011-09-21:08:37:55] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86

[2011-09-21:08:37:55] Commandline is:

[2011-09-21:08:37:55] No installed runtime detected

[2011-09-21:08:38:01] Relaunching with elevation

[2011-09-21:08:38:01] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air18cd.tmp\adobe air installer.exe -ei

[2011-09-21:08:38:11] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

[2011-09-21:08:38:11] Commandline is: -stdio \\.\pipe\AIR_3020_0 -ei

[2011-09-21:08:38:11] No installed runtime detected

[2011-09-21:08:38:11] Starting silent runtime install. Installing runtime version 2.7.1.19610

[2011-09-21:08:38:11] Installing msi at c:\users\phil\appdata\local\temp\air18cd.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

[2011-09-21:08:38:11] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-21:08:38:11] Rolling back install of c:\users\phil\appdata\local\temp\air18cd.tmp\setup.msi

[2011-09-21:08:38:11] Rollback complete

[2011-09-21:08:38:11] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-21:08:38:11] Runtime Installer end with exit code 7

[2011-09-21:08:38:13] Runtime Installer end with exit code 7

[2011-09-21:08:38:20] Relaunching with elevation

[2011-09-21:08:38:20] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air2903.tmp\adobe air installer.exe -ei

[2011-09-21:08:38:22] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

[2011-09-21:08:38:22] Commandline is: -stdio \\.\pipe\AIR_6784_0 -ei

[2011-09-21:08:38:22] No installed runtime detected

[2011-09-21:08:38:22] Starting silent runtime install. Installing runtime version 2.7.1.19610

[2011-09-21:08:38:22] Installing msi at c:\users\phil\appdata\local\temp\air2903.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

[2011-09-21:08:38:22] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-21:08:38:22] Rolling back install of c:\users\phil\appdata\local\temp\air2903.tmp\setup.msi

[2011-09-21:08:38:22] Rollback complete

[2011-09-21:08:38:22] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-21:08:38:22] Runtime Installer end with exit code 7

[2011-09-21:08:38:23] Runtime Installer end with exit code 7

[2011-09-21:08:38:25] Relaunching with elevation

[2011-09-21:08:38:25] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air1b7c.tmp\adobe air installer.exe -ei

[2011-09-21:08:38:27] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

[2011-09-21:08:38:27] Commandline is: -stdio \\.\pipe\AIR_4472_0 -ei

[2011-09-21:08:38:27] No installed runtime detected

[2011-09-21:08:38:27] Starting silent runtime install. Installing runtime version 2.7.1.19610

[2011-09-21:08:38:27] Installing msi at c:\users\phil\appdata\local\temp\air1b7c.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

[2011-09-21:08:38:27] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-21:08:38:27] Rolling back install of c:\users\phil\appdata\local\temp\air1b7c.tmp\setup.msi

[2011-09-21:08:38:27] Rollback complete

[2011-09-21:08:38:27] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-21:08:38:27] Runtime Installer end with exit code 7

[2011-09-21:08:38:38] Runtime Installer end with exit code 7

[2011-09-21:08:38:58] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86

[2011-09-21:08:38:58] Commandline is:

[2011-09-21:08:38:58] No installed runtime detected

[2011-09-21:08:39:02] Relaunching with elevation

[2011-09-21:08:39:02] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air22cc.tmp\adobe air installer.exe -ei

[2011-09-21:08:39:04] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

[2011-09-21:08:39:04] Commandline is: -stdio \\.\pipe\AIR_7868_0 -ei

[2011-09-21:08:39:04] No installed runtime detected

[2011-09-21:08:39:05] Starting silent runtime install. Installing runtime version 2.7.1.19610

[2011-09-21:08:39:05] Installing msi at c:\users\phil\appdata\local\temp\air22cc.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

[2011-09-21:08:39:05] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-21:08:39:05] Rolling back install of c:\users\phil\appdata\local\temp\air22cc.tmp\setup.msi

[2011-09-21:08:39:05] Rollback complete

[2011-09-21:08:39:05] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-21:08:39:05] Runtime Installer end with exit code 7

[2011-09-21:08:39:08] Runtime Installer end with exit code 7

[2011-09-21:08:39:37] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86

[2011-09-21:08:39:37] Commandline is:

[2011-09-21:08:39:37] No installed runtime detected

[2011-09-21:08:39:43] Relaunching with elevation

[2011-09-21:08:39:43] Launching subprocess with commandline c:\users\phil\appdata\local\temp\airb885.tmp\adobe air installer.exe -ei

[2011-09-21:08:39:46] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

[2011-09-21:08:39:46] Commandline is: -stdio \\.\pipe\AIR_6488_0 -ei

[2011-09-21:08:39:46] No installed runtime detected

[2011-09-21:08:39:46] Starting silent runtime install. Installing runtime version 2.7.1.19610

[2011-09-21:08:39:46] Installing msi at c:\users\phil\appdata\local\temp\airb885.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

[2011-09-21:08:39:47] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-21:08:39:47] Rolling back install of c:\users\phil\appdata\local\temp\airb885.tmp\setup.msi

[2011-09-21:08:39:47] Rollback complete

[2011-09-21:08:39:47] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-21:08:39:47] Runtime Installer end with exit code 7

[2011-09-21:08:42:54] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

[2011-09-21:08:42:54] Commandline is:

[2011-09-21:08:42:54] No installed runtime detected

[2011-09-21:08:42:58] Relaunching with elevation

[2011-09-21:08:42:58] Launching subprocess with commandline c:\users\phil\appdata\local\temp\airba4a.tmp\adobe air installer.exe -ei

[2011-09-21:08:43:01] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

[2011-09-21:08:43:01] Commandline is: -stdio \\.\pipe\AIR_7176_0 -ei

[2011-09-21:08:43:01] No installed runtime detected

[2011-09-21:08:43:01] Starting silent runtime install. Installing runtime version 2.7.1.19610

[2011-09-21:08:43:01] Installing msi at c:\users\phil\appdata\local\temp\airba4a.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

[2011-09-21:08:43:01] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-21:08:43:01] Rolling back install of c:\users\phil\appdata\local\temp\airba4a.tmp\setup.msi

[2011-09-21:08:43:01] Rollback complete

[2011-09-21:08:43:01] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-21:08:43:02] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-21:08:43:02] Runtime Installer end with exit code 7

[2011-09-21:08:43:03] Runtime Installer end with exit code 7

[2011-09-21:08:43:09] Runtime Installer end with exit code 7

[2011-09-21:08:48:47] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

[2011-09-21:08:48:47] Commandline is:

[2011-09-21:08:48:47] No installed runtime detected

[2011-09-21:08:48:55] Relaunching with elevation

[2011-09-21:08:48:55] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air1b9b.tmp\adobe air installer.exe -ei

[2011-09-21:08:48:55] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

[2011-09-21:08:48:55] Commandline is: -stdio \\.\pipe\AIR_5568_0 -ei

[2011-09-21:08:48:55] No installed runtime detected

[2011-09-21:08:48:56] Starting silent runtime install. Installing runtime version 2.7.1.19610

[2011-09-21:08:48:56] Installing msi at c:\users\phil\appdata\local\temp\air1b9b.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

[2011-09-21:08:48:56] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-21:08:48:56] Rolling back install of c:\users\phil\appdata\local\temp\air1b9b.tmp\setup.msi

[2011-09-21:08:48:56] Rollback complete

[2011-09-21:08:48:56] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-21:08:48:56] Runtime Installer end with exit code 7

[2011-09-21:08:49:26] Runtime Installer end with exit code 7

[2011-09-21:08:56:37] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

[2011-09-21:08:56:37] Commandline is:

[2011-09-21:08:56:37] No installed runtime detected

[2011-09-21:08:59:53] Relaunching with elevation

[2011-09-21:08:59:53] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air41b1.tmp\adobe air installer.exe -ei

[2011-09-21:08:59:53] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

[2011-09-21:08:59:53] Commandline is: -stdio \\.\pipe\AIR_5656_0 -ei

[2011-09-21:08:59:53] No installed runtime detected

[2011-09-21:08:59:53] Starting silent runtime install. Installing runtime version 2.7.1.19610

[2011-09-21:08:59:53] Installing msi at c:\users\phil\appdata\local\temp\air41b1.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

[2011-09-21:08:59:53] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-21:08:59:53] Rolling back install of c:\users\phil\appdata\local\temp\air41b1.tmp\setup.msi

[2011-09-21:08:59:53] Rollback complete

[2011-09-21:08:59:53] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-21:08:59:53] Runtime Installer end with exit code 7

[2011-09-21:09:07:06] Runtime Installer end with exit code 7

[2011-09-21:09:07:39] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

[2011-09-21:09:07:39] Commandline is:

[2011-09-21:09:07:39] No installed runtime detected

[2011-09-21:09:07:44] Relaunching with elevation

[2011-09-21:09:07:44] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air62c8.tmp\adobe air installer.exe -ei

[2011-09-21:09:07:44] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

[2011-09-21:09:07:44] Commandline is: -stdio \\.\pipe\AIR_7504_0 -ei

[2011-09-21:09:07:44] No installed runtime detected

[2011-09-21:09:07:44] Starting silent runtime install. Installing runtime version 2.7.1.19610

[2011-09-21:09:07:44] Installing msi at c:\users\phil\appdata\local\temp\air62c8.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

[2011-09-21:09:07:44] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-21:09:07:44] Rolling back install of c:\users\phil\appdata\local\temp\air62c8.tmp\setup.msi

[2011-09-21:09:07:44] Rollback complete

[2011-09-21:09:07:44] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-21:09:07:44] Runtime Installer end with exit code 7

[2011-09-21:09:07:59] Runtime Installer end with exit code 7

chris.campbell · Accepted Answer

I'm sorry you're running into installation issues with AIR. Microsoft has just released a new utility that can help resolve installation problems. Would you mind giving this a try and let us know how it works for you? When running the Fix it, go through the uninstall process and try to remove Adobe AIR from your system. Once finished, download the latest version of AIR and install again.

Microsoft Install and Uninstall Fix It

If you still encounter problems, I created a vb script called AIR zapper that might also help. You can find it on this post: http://forums.adobe.com/message/3737276#3737276

Thanks,

Chris

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