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Participant
September 3, 2011
Question

App crashing - where to find logs to investigate?

  • September 3, 2011
  • 2 replies
  • 470 views

Hi, My app is crashing on iOS (probably memory problem with too many bitmapData drawn to memory at run time). Could you share your experience which operating system logs whould shed more light on the reason for crashing? Where are these logs on iOS and where on Android?

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2 replies

Participant
October 13, 2011

Hi,

On IOS , the crash logs are wriitten to two places,

Low memory crash logs are written to /Library/Logs/CrashReporter/ (But you can see them only on Jailbroken device )

For non low memory crash logs, you should use xcode ->organizer tool to see the Device logs.

If you are not able to fix it using the logs, please log a bug on AIR (IOS) with the logs

On android,you could either use:

1. use (adb logcat) and start the application on device. logs would bedumped on the console

2. use marketplace application alogcat to see the log

-Hoping that helps


October 4, 2011

Hi, did you find a solution to this problem? I'm having the same issue with AIR3 using the GPU acceleration and iOS. When its set to use the CPU it works fine, but scrolling is a little jerky. I have another screen with similar content (but less of it) that is buttery smooth using the GPU and still slightly jerky using the CPU so I'm keen to resolve the problem with the GPU!!