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Feb 14, 2012 5:21 PM UTC
Question

Application crash on Windows Server 2008 R2

Hi,

I have just install Adobe AIR 3 and my application MyHDPrototype on a Windows Server 2008 R2, but my application crash while launching with this error :

Problem signature:

  Problem Event Name: APPCRASH

  Application Name: MyHDPrototype.exe

  Application Version: 0.0.0.0

  Application Timestamp: 4eb75b06

  Fault Module Name: KERNELBASE.dll

  Fault Module Version: 6.1.7600.16850

  Fault Module Timestamp: 4e211485

  Exception Code: 40010006

  Exception Offset: 0000b9bc

  OS Version: 6.1.7600.2.0.0.272.7

  Locale ID: 1033

  Additional Information 1: 1e91

  Additional Information 2: 1e91040eb9ce625050ba88148d4364c0

  Additional Information 3: bc94

  Additional Information 4: bc949dae699561fad889eac3081eb041

Any Idea ?

Thanks

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12 replies

chris.campbell
Legend
Feb 14, 2012 7:37 PM UTC

Hi David,

I'm not familiar with this app.  Do you have a link to it?  Would you also mind generating a crash dump for me?  Please see this post for two .reg files that will enable/disable crash logging.

Thanks,

Chris

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Feb 15, 2012 8:16 AM UTC

Hi Chris,

My Application do absolutly nothing

<?xml version="1.0" encoding="utf-8"?>

<s:WindowedApplication width="300"

                       height="450"

                       title="MyHDRenderer (prototype version)"

                       xmlns:fx="http://ns.adobe.com/mxml/2009"

                       xmlns:mx="library://ns.adobe.com/flex/mx"

                       xmlns:s="library://ns.adobe.com/flex/spark">

    <fx:Declarations>

        <!-- Placer ici les éléments non visuels (services et objets de valeur, par exemple). -->

    </fx:Declarations>

    <s:layout>

        <s:VerticalLayout/>

    </s:layout>

    <s:Label text="Arguments : "/>

    <s:List width="100%" height="100%"/>

    <s:Button label="close"/>

</s:WindowedApplication>

And it works perfectly on my Window 7 x64. This is the reason why i suspect an issue with WS 2008 R2.

I'll contact my server admin to enable crash logging.

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chris.campbell
Legend
Feb 15, 2012 6:30 PM UTC

Ok, good to know.  The crash log might be revealing.  I'll also try and get a 2008 vm image and try it out.  You're publishing this as a straight forward .air file and installing the latest AIR runtime, right?

Chris

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