Skip to main content
P
Phendrax
Known Participant
March 31, 2015
Question

Avast Antivirus blocking Air app

  • March 31, 2015
  • 2 replies
  • 1561 views

A recent update of Avast Antivirus is blocking my game made with Adobe AIR.

Users install adobe air and then install the game via .air

After the install, when the game launch, Avast remove the .exe

Anyone having this issue too?

    This topic has been closed for replies.

    2 replies

    E
    E_D_M
    Participant
    May 27, 2015

    hi,

    Norton also !

    Franck Emon

    chris.campbell
    Community Manager
    chris.campbellCommunity Manager
    Community Manager
    March 31, 2015

    I'd like to investigate this.  Can you tell me what version of Avast and which operating system this is occurring on?  Any chance I could also get your game to test against?  Please feel free to email me at ccampbel@adobe.com.

    Thanks,

    Chris

    E
    E_D_M
    Participant
    May 28, 2015

    Hi chris,

    For me, it comes from the use of the FileStream class in my project.

    The symantec cloud antivirus  (Endpoint Protection) detects the Air application as a malicious application and blocks it..

    Best regards

    Franck

    chris.campbell
    Community Manager
    chris.campbellCommunity Manager
    Community Manager
    May 28, 2015

    Hi Franck,

    I'm trying to find a contact at Symantec to help report a false positive.  If you haven't already, can you go to these page and report/submit your application?

    https://submit.symantec.com/false_positive/

    https://submit.symantec.com/whitelist/

    Thanks,

    Chris

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices