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natural_criticB837
natural_criticB837
Legend
May 1, 2015
Question

"Buffer creation failed. Internal error" in Air 18.0.0.109 Beta

  • May 1, 2015
  • 2 replies
  • 1579 views

Hi,

we were using Air 17.0.0.144 for our Android app and received several complaints that the game was not working on Samsung Galaxy S3 Mini, Samsung Galaxy Tab 4 and others. Upon investigation we were able to reproduce the problem on a Samsung Galaxy S1, seeing a "Texture format mismatch" exception. This bug is supposedly fixed in Air 18.0.0.109 Beta, so we upgraded our Air version, but instead we are now seeing a "Buffer creation failed. Internal error" exception. Anyone else having this issue?

Air 16.0.0.292 is working fine, we now released a fix with this version, but I am a bit worried that this will hit us again as we continue with newer Air versions.

This topic has been closed for replies.

2 replies

tdwivedi
Adobe Employee
tdwivedi
Adobe Employee
May 12, 2015

Hi everyone,

We were working on reproducing these issues. As it seems, these are the four issues that are being discussed here and on the logged bug ( Bug#3980391 - Buffer creation failed. Internal error. ). We would love to address all four of these.

1. The ScrollText component of the feathers UI isn't displayed on a Nexus 4 with Android 5.1 but no errors are shown.

2. On a Samsung Galaxy S2 with Android 4.1.2 I'm getting the error described above (Buffer creation failed. Internal error) and the app crashes completely.

3. And when displaying Starling images with different alpha (say some alpha = 1, and some alpha = 0.99) would crash too. I have add another attachment for you to test.

4. StageText component isn't displayed with the latest beta 18.

But we will need some clarification on the scenario.

It seems that these issues are reported for different devices and with different AIRSDK builds.

Can you please provide the AIRSDK version and the device on which these issues were reproduced at your end ?

-Tushar,

Adobe AIR team

W
Wingnow
Known Participant
May 22, 2015

Hi, how is the progress? can Adobe reproduce the bug?

natural_criticB837
natural_criticB837Author
Legend
May 26, 2015

@Wignow: Did you read the previous post? Adobe can reproduce the problem but would like us to send them minimized examples of the different usecases in which we can produce the error.

@topic: I will try to post an example how to reproduce the issue on Samsung Galaxy S1 as described in my first post, but might take a while, we are busy as usual

chris.campbell
Community Manager
chris.campbellCommunity Manager
Community Manager
May 1, 2015

Thank you for the note.  Would you mind opening a bug over at https://bugbase.adobe.com with some sample code so I can ask the team to investigate?  Once the bug is added, just let me know the bug number and I'll get the ball rolling.

Thanks,

Chris

W
Wingnow
Known Participant
May 2, 2015

I have encounter this too.

When debugging on Android Device, an error occur when rendering FeathersUI Button and Scale9Image.

And when displaying Starling images with different alpha (say some alpha = 1, and some alpha = 0.99) would crash too. I have add another attachment for you to test.

A bug has been opened with sample code. See whether you can reproduce the error.

Bug#3980391 - Buffer creation failed. Internal error.

    Anki_AG_
    Adobe Employee
    Anki_AG_
    Adobe Employee
    May 2, 2015

    Thanks for reporting the bug in bugbase. We will investigate the issue at our end and get back to you soon.

    Thanks,

    Adobe Air Team

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