Participant

Question

Can't install Abobe Air on my PC..

Forum|Forum|13 years ago
January 13, 2013
3 replies
1411 views

Hello,

My son got a "spy watch" for Xmas and I am trying to download "spynet client" from the spynethq website. For this I need to install Adobe Air first.

I have downloaded it but I am getting a problem on installation. Please see below log:

[2012-12-28:14:08:21] Runtime Installer begin with version 3.5.0.880 on Windows Vista x86

[2012-12-28:14:08:21] Commandline is:

[2012-12-28:14:08:21] No installed runtime detected

[2012-12-28:14:08:39] Relaunching with elevation

[2012-12-28:14:08:39] Launching subprocess with commandline c:\users\maela\appdata\local\temp\air7afb.tmp\adobe air installer.exe -ei

[2012-12-28:14:08:53] Runtime Installer begin with version 3.5.0.880 on Windows Vista x86

[2012-12-28:14:08:53] Commandline is: -stdio \\.\pipe\AIR_3364_0 -ei

[2012-12-28:14:08:53] No installed runtime detected

[2012-12-28:14:08:55] Starting silent runtime install. Installing runtime version 3.5.0.880

[2012-12-28:14:08:56] Installing msi at c:\users\maela\appdata\local\temp\air7afb.tmp\setup.msi with guid {1798D459-6B8B-474B-868D-1229EADA3B95}

[2012-12-28:14:09:09] Runtime Installer end with exit code 0

[2012-12-28:14:09:09] Elevated install completed

[2012-12-28:14:09:34] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck

[2012-12-28:14:09:34] Runtime Installer end with exit code 0

[2012-12-28:14:09:36] Runtime Installer begin with version 3.5.0.880 on Windows Vista x86

[2012-12-28:14:09:36] Commandline is: -installupdatecheck

[2012-12-28:14:09:36] Installed runtime (3.5.0.880) located at c:\Program Files\Common Files\Adobe AIR

[2012-12-28:14:09:40] Performing pingback request

[2012-12-28:14:09:45] Pingback request completed with HTTP status 200

[2012-12-28:14:09:45] Starting runtime background update check

[2012-12-28:14:09:45] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.5.0.880/update

[2012-12-28:14:09:45] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.5.0.880/update to C:\Users\Maela\AppData\Roaming\Adobe\AIR\Updater\Background

[2012-12-28:14:09:45] Runtime update not available

[2012-12-28:14:09:45] Unpackaging cancelled

[2012-12-28:14:09:46] Runtime Installer end with exit code 0

[2012-12-28:14:12:03] Runtime Installer begin with version 3.5.0.880 on Windows Vista x86

[2012-12-28:14:12:03] Commandline is:

[2012-12-28:14:12:03] Installed runtime (3.5.0.880) located at c:\Program Files\Common Files\Adobe AIR

[2012-12-28:14:12:19] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck

[2012-12-28:14:12:19] Runtime Installer end with exit code 0

[2012-12-28:14:12:20] Runtime Installer begin with version 3.5.0.880 on Windows Vista x86

[2012-12-28:14:12:20] Commandline is: -installupdatecheck

[2012-12-28:14:12:20] Installed runtime (3.5.0.880) located at c:\Program Files\Common Files\Adobe AIR

[2012-12-28:14:12:21] Performing pingback request

[2012-12-28:14:12:25] Pingback request completed with HTTP status 200

[2012-12-28:14:12:25] Starting runtime background update check

[2012-12-28:14:12:25] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.5.0.880/update

[2012-12-28:14:12:25] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.5.0.880/update to C:\Users\Maela\AppData\Roaming\Adobe\AIR\Updater\Background

[2012-12-28:14:12:25] Runtime update not available

[2012-12-28:14:12:25] Unpackaging cancelled

[2012-12-28:14:12:25] Runtime Installer end with exit code 0

[2012-12-28:14:16:48] Runtime Installer begin with version 3.5.0.880 on Windows Vista x86

[2012-12-28:14:16:48] Commandline is:

[2012-12-28:14:16:48] Installed runtime (3.5.0.880) located at c:\Program Files\Common Files\Adobe AIR

[2012-12-28:14:16:52] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck

[2012-12-28:14:16:52] Runtime Installer end with exit code 0

[2012-12-28:14:16:53] Runtime Installer begin with version 3.5.0.880 on Windows Vista x86

[2012-12-28:14:16:53] Commandline is: -installupdatecheck

[2012-12-28:14:16:53] Installed runtime (3.5.0.880) located at c:\Program Files\Common Files\Adobe AIR

[2012-12-28:14:16:54] Performing pingback request

[2012-12-28:14:16:57] Pingback request completed with HTTP status 200

[2012-12-28:14:16:57] Starting runtime background update check

[2012-12-28:14:16:57] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.5.0.880/update

[2012-12-28:14:16:57] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.5.0.880/update to C:\Users\Maela\AppData\Roaming\Adobe\AIR\Updater\Background

[2012-12-28:14:16:57] Runtime update not available

[2012-12-28:14:16:57] Unpackaging cancelled

[2012-12-28:14:16:57] Runtime Installer end with exit code 0

[2012-12-28:14:21:09] Runtime Installer begin with version 3.5.0.880 on Windows Vista x86

[2012-12-28:14:21:09] Commandline is: -arp:uninstall

[2012-12-28:14:21:09] Installed runtime (3.5.0.880) located at c:\Program Files\Common Files\Adobe AIR

[2012-12-28:14:21:14] Runtime Installer end with exit code 6

[2012-12-28:14:28:57] Runtime Installer begin with version 3.5.0.880 on Windows Vista x86

[2012-12-28:14:28:57] Commandline is:

[2012-12-28:14:28:57] Installed runtime (3.5.0.880) located at c:\Program Files\Common Files\Adobe AIR

[2012-12-28:14:29:02] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck

[2012-12-28:14:29:03] Runtime Installer end with exit code 0

[2012-12-28:14:29:03] Runtime Installer begin with version 3.5.0.880 on Windows Vista x86

[2012-12-28:14:29:03] Commandline is: -installupdatecheck

[2012-12-28:14:29:03] Installed runtime (3.5.0.880) located at c:\Program Files\Common Files\Adobe AIR

[2012-12-28:14:29:04] Performing pingback request

[2012-12-28:14:29:07] Pingback request completed with HTTP status 200

[2012-12-28:14:29:07] Starting runtime background update check

[2012-12-28:14:29:07] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.5.0.880/update

[2012-12-28:14:29:07] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.5.0.880/update to C:\Users\Maela\AppData\Roaming\Adobe\AIR\Updater\Background

[2012-12-28:14:29:07] Runtime update not available

[2012-12-28:14:29:07] Unpackaging cancelled

[2012-12-28:14:29:07] Runtime Installer end with exit code 0

[2013-01-13:14:09:32] Runtime Installer begin with version 3.5.0.880 on Windows Vista x86

[2013-01-13:14:09:32] Commandline is: -arp:uninstall

[2013-01-13:14:09:32] Installed runtime (3.5.0.880) located at c:\Program Files\Common Files\Adobe AIR

[2013-01-13:14:09:37] Runtime Installer end with exit code 6

[2013-01-13:14:11:58] Runtime Installer begin with version 3.5.0.880 on Windows Vista x86

[2013-01-13:14:11:58] Commandline is:

[2013-01-13:14:11:58] Installed runtime (3.5.0.880) located at c:\Program Files\Common Files\Adobe AIR

[2013-01-13:14:12:19] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck

[2013-01-13:14:12:19] Runtime Installer end with exit code 0

[2013-01-13:14:12:20] Runtime Installer begin with version 3.5.0.880 on Windows Vista x86

[2013-01-13:14:12:20] Commandline is: -installupdatecheck

[2013-01-13:14:12:20] Installed runtime (3.5.0.880) located at c:\Program Files\Common Files\Adobe AIR

[2013-01-13:14:12:20] Performing pingback request

[2013-01-13:14:12:23] Pingback request completed with HTTP status 200

[2013-01-13:14:12:23] Starting runtime background update check

[2013-01-13:14:12:23] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.5.0.880/update

[2013-01-13:14:12:23] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.5.0.880/update to C:\Users\Maela\AppData\Roaming\Adobe\AIR\Updater\Background

[2013-01-13:14:12:37] Unpackaging complete

[2013-01-13:14:12:37] Download success

[2013-01-13:14:12:37] Runtime updated downloaded

[2013-01-13:14:12:46] User has selected immediate install of the update

[2013-01-13:14:12:46] Starting runtime background update installation

[2013-01-13:14:12:46] Launching subprocess with commandline C:\Users\Maela\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update

[2013-01-13:14:12:46] Runtime updater successfully launched

[2013-01-13:14:12:46] Runtime Installer end with exit code 0

[2013-01-13:14:12:56] Runtime Installer begin with version 3.5.0.1060 on Windows Vista x86

[2013-01-13:14:12:56] Commandline is: -update

[2013-01-13:14:12:56] Installed runtime (3.5.0.880) located at c:\Program Files\Common Files\Adobe AIR

[2013-01-13:14:13:02] Relaunching with elevation

[2013-01-13:14:13:02] Launching subprocess with commandline c:\users\maela\appdata\local\temp\air254e.tmp\adobe air installer.exe -ei

[2013-01-13:14:13:09] Runtime Installer begin with version 3.5.0.1060 on Windows Vista x86

[2013-01-13:14:13:09] Commandline is: -stdio \\.\pipe\AIR_920_0 -ei

[2013-01-13:14:13:09] Installed runtime (3.5.0.880) located at c:\Program Files\Common Files\Adobe AIR

[2013-01-13:14:13:09] Starting silent runtime update. Updating runtime from version 3.5.0.880 to version 3.5.0.1060

[2013-01-13:14:13:09] Reinstalling c:\users\maela\appdata\local\temp\air254e.tmp\setup.msi

[2013-01-13:14:13:24] Runtime Installer end with exit code 0

[2013-01-13:14:13:24] Elevated install completed

[2013-01-13:14:13:30] Runtime Installer end with exit code 0

[2013-01-13:14:20:26] Runtime Installer begin with version 3.5.0.880 on Windows Vista x86

[2013-01-13:14:20:26] Commandline is:

[2013-01-13:14:20:26] Installed runtime (3.5.0.1060) located at c:\Program Files\Common Files\Adobe AIR

[2013-01-13:14:20:56] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck

[2013-01-13:14:20:56] Runtime Installer end with exit code 0

[2013-01-13:14:20:56] Runtime Installer begin with version 3.5.0.1060 on Windows Vista x86

[2013-01-13:14:20:56] Commandline is: -installupdatecheck

[2013-01-13:14:20:56] Installed runtime (3.5.0.1060) located at c:\Program Files\Common Files\Adobe AIR

[2013-01-13:14:20:58] Performing pingback request

[2013-01-13:14:21:01] Pingback request completed with HTTP status 200

[2013-01-13:14:21:01] Starting runtime background update check

[2013-01-13:14:21:01] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.5.0.1060/update

[2013-01-13:14:21:01] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.5.0.1060/update to C:\Users\Maela\AppData\Roaming\Adobe\AIR\Updater\Background

[2013-01-13:14:21:01] Runtime update not available

[2013-01-13:14:21:01] Unpackaging cancelled

[2013-01-13:14:21:01] Runtime Installer end with exit code 0

[2013-01-13:14:29:00] Runtime Installer begin with version 3.5.0.1060 on Windows Vista x86

[2013-01-13:14:29:00] Commandline is: -arp:uninstall

[2013-01-13:14:29:00] Installed runtime (3.5.0.1060) located at c:\Program Files\Common Files\Adobe AIR

[2013-01-13:14:30:55] Relaunching with elevation

[2013-01-13:14:30:55] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu

[2013-01-13:14:30:59] Runtime Installer begin with version 3.5.0.1060 on Windows Vista x86

[2013-01-13:14:30:59] Commandline is: -stdio \\.\pipe\AIR_4984_0 -eu

[2013-01-13:14:30:59] Installed runtime (3.5.0.1060) located at c:\Program Files\Common Files\Adobe AIR

[2013-01-13:14:30:59] Starting runtime uninstall. Uninstalling runtime version 3.5.0.1060

[2013-01-13:14:30:59] Reinstalling c:\Program Files\Common Files\Adobe AIR\Versions\1.0\setup.msi

[2013-01-13:14:31:02] Uninstalling product with GUID {1798D459-6B8B-474B-868D-1229EADA3B95}

[2013-01-13:14:31:21] Runtime Installer end with exit code 0

[2013-01-13:14:31:21] Elevated install completed

[2013-01-13:14:31:21] Runtime Installer end with exit code 0

[2013-01-13:14:59:32] Runtime Installer begin with version 3.5.0.1060 on Windows Vista x86

[2013-01-13:14:59:32] Commandline is:

[2013-01-13:14:59:32] No installed runtime detected

[2013-01-13:14:59:38] Relaunching with elevation

[2013-01-13:14:59:38] Launching subprocess with commandline c:\users\maela\appdata\local\temp\airc870.tmp\adobe air installer.exe -ei

[2013-01-13:14:59:47] Runtime Installer begin with version 3.5.0.1060 on Windows Vista x86

[2013-01-13:14:59:47] Commandline is: -stdio \\.\pipe\AIR_3020_0 -ei

[2013-01-13:14:59:47] No installed runtime detected

[2013-01-13:14:59:47] Starting silent runtime install. Installing runtime version 3.5.0.1060

[2013-01-13:14:59:47] Installing msi at c:\users\maela\appdata\local\temp\airc870.tmp\setup.msi with guid {1798D459-6B8B-474B-868D-1229EADA3B95}

[2013-01-13:14:59:52] Runtime Installer end with exit code 0

[2013-01-13:14:59:53] Elevated install completed

[2013-01-13:14:59:56] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck

[2013-01-13:14:59:57] Runtime Installer end with exit code 0

[2013-01-13:14:59:58] Runtime Installer begin with version 3.5.0.1060 on Windows Vista x86

[2013-01-13:14:59:58] Commandline is: -installupdatecheck

[2013-01-13:14:59:58] Installed runtime (3.5.0.1060) located at c:\Program Files\Common Files\Adobe AIR

[2013-01-13:15:00:00] Performing pingback request

[2013-01-13:15:00:04] Pingback request completed with HTTP status 200

[2013-01-13:15:00:04] Starting runtime background update check

[2013-01-13:15:00:04] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.5.0.1060/update

[2013-01-13:15:00:04] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.5.0.1060/update to C:\Users\Maela\AppData\Roaming\Adobe\AIR\Updater\Background

[2013-01-13:15:00:04] Runtime update not available

[2013-01-13:15:00:04] Unpackaging cancelled

[2013-01-13:15:00:04] Runtime Installer end with exit code 0

[2013-01-13:15:03:01] Runtime Installer begin with version 3.5.0.880 on Windows Vista x86

[2013-01-13:15:03:01] Commandline is:

[2013-01-13:15:03:01] Installed runtime (3.5.0.1060) located at c:\Program Files\Common Files\Adobe AIR

[2013-01-13:15:03:17] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck

[2013-01-13:15:03:17] Runtime Installer end with exit code 0

[2013-01-13:15:03:18] Runtime Installer begin with version 3.5.0.1060 on Windows Vista x86

[2013-01-13:15:03:18] Commandline is: -installupdatecheck

[2013-01-13:15:03:18] Installed runtime (3.5.0.1060) located at c:\Program Files\Common Files\Adobe AIR

[2013-01-13:15:03:20] Performing pingback request

[2013-01-13:15:03:25] Pingback request completed with HTTP status 200

[2013-01-13:15:03:25] Starting runtime background update check

[2013-01-13:15:03:25] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.5.0.1060/update

[2013-01-13:15:03:25] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.5.0.1060/update to C:\Users\Maela\AppData\Roaming\Adobe\AIR\Updater\Background

[2013-01-13:15:03:25] Runtime update not available

[2013-01-13:15:03:25] Unpackaging cancelled

[2013-01-13:15:03:25] Runtime Installer end with exit code 0

Can anyboby help?

Thanks,

Maela03

Installation

MAELA03Author

Hi Chris, everytime I tried to download the spynet file, it opened a window to download adobe air again, as if it wasn't installed already. However, I was able to install it thanks the link you sent me. It is now working & will make one little boy very happy. Thanks for your help. Maela03

YES I HAVE

chris.campbell

Legend

What error are you receiving? From the log, it appears you have the latest version of AIR installed. Have you downloading the spynet.air file and tried double clicking it to install?

http://www.spynethq.com/dl/spynet.air

Anonymous

Do you have administrator permissions?

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded