Can't submit an update on play store (64 bit requirement)

Forum|Forum|6 years ago
August 8, 2019
4 replies
2992 views

I tried to submit a new build on play store but it refuses saying the 64 bit architecture is required.

I thought there was a grace period till august 2020.

Android Developers Blog: Get your apps ready for the 64-bit requirement

Did someone face the same issue or succeed to submit on play store lately?

Development

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shajby82

Participating Frequently

Hi, I have the same problem with my air app. I just tried to release an update of my app and got the same error about 64 bit architecture. Hopefully it's just some technical error on a Google Play side. Edit: Just tried to upload another air app and it works ok, so not sure what's going on. Edit 2: It seems like the error appears just for PAID apps as I m able to submit free apps but not paid, Is your app paid or free?

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marcanwAuthor

Inspiring

Yep good call. Indeed my app has inapp purchase...

Did you contact Google? I guess the more we complain, faster we will have a solution.

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shajby82

Participating Frequently

Free with in app purchases worked for me. Just paid did not and yes I contacted Google

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marcanwAuthor

Inspiring

There is one think that aren't very clear.

Here they talk about they talk about games:
https://android-developers.googleblog.com/2019/01/get-your-apps-ready-for-64-bit.html

Android Developers Blog: Get your apps ready for the 64-bit requirement

And in the email I received (like Frédéric C.) they talk about "my app".

So I switched to games in case of but no luck

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marcanwAuthor

Inspiring

This is really annoying. Upgrade is currently just impossible for my Air app.

Grace period isn't functional, Harman isn't ready yet...

And I have a critical update:-(

Frédéric C.

Inspiring

That's strange, because I recently received this confirmation from Google:

Hello Google Play Developer,
Earlier this year, we reiterated that all apps using native code must provide a 64-bit version in addition to the 32-bit version when publishing to Google Play by August 1, 2019.
However, because one of your apps uses an SDK listed below, we wanted you to be aware that the following extensions are being granted:
Corona Labs SDK - until August 2020
Adobe Air software and the AIR SDK - until August 2020
Unity 5.6.7 or older - until August 2021
We encourage you to review all of your apps for native code and make sure 64-bit variants are offered by the appropriate deadline. If you’re not sure, you can check the status of your app by uploading a draft version to the Play Console. You’ll see an alert if there’s anything to address.

So they detected I had AIR apps, and sent me an email to tell me the period was extended to August 2020. I'm wondering how they detect the app is made with AIR though. Did you leave the "air." prefix in your app ID? Or did you remove it?

natural_criticB837

Legend

Hey,

I have just released an update to one of our Air apps with Air 32 (i.e. without 64 Bits) and Google accepted it. Out of curiosity, does your app ID start with "air." or did you remove it? The app I updated does start with "air." but we also have some apps where we removed the "air." flavor, so I wonder if we will be able to update those as well.