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A
Anonymous
September 27, 2010
Question

Can't Uninstall Adobe AIR

  • September 27, 2010
  • 1 reply
  • 16469 views


I downloaded and installed Adobe AIR and then tried to install Tweetdeck but I get an error message.
Error:
"This application requires a version of Adobe AIR which cannot be found. Please download the latest version of the runtime from http
://www.adobe.com/go/getair, or contact the application author for an updated version."

Version is 2.0.3.13070

So I tried to uninstall Adobe AIR from add/remove programs in control panel but I get the same error.

Error:
"This application requires a version of Adobe AIR which cannot be found. Please download the latest version of the runtime from http
://www.adobe.com/go/getair, or contact the application author for an updated version."

This topic has been closed for replies.

1 reply

A
angarrid
Participating Frequently
September 28, 2010

What Windows OS are you running?

Can you see if any logging was captured during the attempts of installation and post?

XP- C:\Documents and Settings{user name}\Local Settings\Application Data\Adobe\AIR\logs

Vista/Win7- C:\Users{user name}\AppData\Local\Adobe\AIR\logs

Can you try uninstalling AIR from command prompt?

Open command prompt by right clicking from start menu and Run as Administrator.

Change directory to path of AIR Runtime 2.0.3  AdobeAIRInstaller.exe and run the following:

C:\> AdobeAirInstaller.exe -uninstall

A
Anonymous
September 29, 2010

I finally got it uninstalled with Advanced System Care.

I'd tried the command line as well as the shortcut way that I read about on here and neither worked.

There's no log folder in the path you listed but it may have gotten purged by ASE.

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