Skip to main content
Participant
Nov 17, 2019 8:01 AM UTC
Question

can't uninstall Adobe Air on MacOS Catalina: “Adobe AIR Uninstaller” is damaged and can’t be opened.

Hi,

I just tried to install Adobe AIR on MacOS Catalina but it seems that the official .dmg file is damaged.

 

As I was trying to uninstall it with the uninstaller in /Applications/Utilities, I only encounter "Adobe AIR Uninstaller” is damaged and can’t be opened".

 

My OS is MacOS Catalina.

 

Can anyone helps ?

 

Regards,

 

Geoffrey

 

This topic is closed to new replies. Start a new post to keep the conversation going.

5 replies

Participant
Apr 4, 2020 7:37 PM UTC

I spent 45-minutes on chat with Adobe support for the same issue on macOS Catalina, “AdobeAIR.dmg” is damaged and can’t be opened. I was told that Adobe no longer supports Adobe Air that I should go to Community Support for an answer. Unfortunately, all I find in the community forum are people with the same issue and no answers from Adobe experts. I have a paid subscription to Adobe Creative Cloud and I still get crap support service. Adobe is an expensive product with continuos issues and poor support. If there was an alternative product line I would switch in a heart beat.

Translate
Participant
Apr 8, 2020 6:51 PM UTC

Same issue. No help. I am vlueless and frustrated

Translate
Participant
Nov 24, 2019 12:17 AM UTC

Is there some Adobe support team member or admin to reply here ?

Translate
RG35_2
Participant
Dec 9, 2019 4:07 PM UTC

same issue

Translate
Participant
Nov 18, 2019 8:26 AM UTC

私も同じカタリナでアンイストーラーを立ち上げようとすると同じく壊れたとなりました。

 

Translate