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Participant
November 17, 2019
Question

can't uninstall Adobe Air on MacOS Catalina: “Adobe AIR Uninstaller” is damaged and can’t be opened.

  • November 17, 2019
  • 3 replies
  • 1327 views

Hi,

I just tried to install Adobe AIR on MacOS Catalina but it seems that the official .dmg file is damaged.

 

As I was trying to uninstall it with the uninstaller in /Applications/Utilities, I only encounter "Adobe AIR Uninstaller” is damaged and can’t be opened".

 

My OS is MacOS Catalina.

 

Can anyone helps ?

 

Regards,

 

Geoffrey

 

This topic has been closed for replies.

3 replies

Participant
April 4, 2020

I spent 45-minutes on chat with Adobe support for the same issue on macOS Catalina, “AdobeAIR.dmg” is damaged and can’t be opened. I was told that Adobe no longer supports Adobe Air that I should go to Community Support for an answer. Unfortunately, all I find in the community forum are people with the same issue and no answers from Adobe experts. I have a paid subscription to Adobe Creative Cloud and I still get crap support service. Adobe is an expensive product with continuos issues and poor support. If there was an alternative product line I would switch in a heart beat.

Participant
April 8, 2020

Same issue. No help. I am vlueless and frustrated

Participant
November 24, 2019

Is there some Adobe support team member or admin to reply here ?

RG35_2
Participant
December 9, 2019

same issue

Participant
November 18, 2019

私も同じカタリナでアンイストーラーを立ち上げようとすると同じく壊れたとなりました。