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colw79158868
Participant
Jun 10, 2016 2:59 PM UTC
Question

Cannot download adobe air

Hi, I have tried to download adobe air and it keeps giving me this message. I have tried different browsers but the same issue occurs. Please help as I need to download this to use software.

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5 replies

FieryMomOf2
Participant
Jun 3, 2017 4:04 AM UTC

Took me a bit of digging through their troubleshooting guide, but I found this link there Find and download archived versions of Adobe AIR SDK  I did the Air 25 runtime download, right click > "Save Link As" and it downloaded the zip. May have been my Chrome, my antivirus, or maybe it doesn't auto-download with Windows 10? Idk...but that was the only way I could get it to download and run.

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ridhij4208356012135538
Adobe Employee
Adobe Employee
Jun 6, 2017 3:54 AM UTC

Hi,

To get the latest version of Adobe AIR, go to Adobe - Adobe AIR  and download Adobe AIR from there. If you are using any ad-blockers/extensions like ghostery, disable the same before downloading.

Thanks!

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Inspiring
Jun 13, 2016 12:36 PM UTC

Have you tried the official download site?

Adobe - Adobe AIR

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Participant
Jun 14, 2016 12:18 PM UTC

Hello. I'm having the same issue. I went to that Adobe Air download page you linked and the download button does not work. It just sends me to www.adobe.com

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Inspiring
Jun 14, 2016 12:57 PM UTC

Can you copy the link on the Download button and paste that into a separate browser window?

I'm on a Mac but if I right click on the button I get an option "Copy Link" - to copy the link.

What URL do you see if you hover over the button? It should be displayed in the status bar of your browser.

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