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thebud
Known Participant
Dec 4, 2016 11:42 PM UTC
Question

Cannot download Adobe Air

I have a CC membership. Am using Win 7 64.

I cannot download the installation file for Adobe Air. The download page is here. Adobe - Adobe AIR  All download links everywhere lead to this page.

However, when I click the download button, I do not get step two asking me where to save the installation file (like I used to.) I get a web based CC with links to downloads to all my other CC products, except Adobe AIR.  There is no way to download AIR from this page. Surely I am not alone? Anybody got answers?

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5 replies

Rapta
Rapta
Participant
May 17, 2017 11:31 PM UTC

Try disabling your ad-blocker, it's what worked for me.

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divya010193
Adobe Employee
divya010193
Adobe Employee
Dec 5, 2016 5:16 AM UTC

Hi,

Could you please try clearing the cache of the browser you are using and try again.

Thanks!

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rogero76567081
rogero76567081
Participant
Mar 28, 2017 8:53 AM UTC

Im having the same issue and iv tried clearing my cache.
All download links lead back to default site.

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ridhij4208356012135538
Adobe Employee
ridhij4208356012135538
Adobe Employee
May 18, 2017 8:36 AM UTC

Hi,

Do you have Ghostery extension in your browser then please unblock site analytics tracker and try downloading. Adobe AIR will download.

Thanks!

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