Cannot download Adobe Air on Windows 7.

Question

I cannot download Adobe air to my computer. I consistently receive the following error message: An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator. I have tried turning off my anitvirus program although it says it is safe.

Drewskers · Answer

I am having the same error message upgrading Adobe AIR 3.8 to 3.9. Fully patched and up-to-date Windows 7 Ultimate 64 bit. Windows Installer Service is verified running. Logitech proceses have been stopped. Antivirus program has been paused. That exhausts all the solutions I can find on the web! I have another computer with the same OS that is not having the problem ... hmm.

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