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A
anon2014
Participant
November 23, 2014
Question

Cannot Install Adobe Air 15.0.0.356 on MacOS 10.7.5

  • November 23, 2014
  • 1 reply
  • 374 views

I am getting the following error during install.  Would appreciate any suggestions to resolve this issue.

During installation of Adobe AIR, you receive an error dialog with contents similar to "An error occurred while installing Adobe AIR.  Installation may not be allowed by your administrator.  Please contact your administrator."


I followed the instructions here (twice), but it did not resolve the issue.

During installation of Adobe AIR, you receive an error dialog with contents similar to "An error occurred while installing Adobe AIR.  Installation may not be allowed by your administrator.  Please contact your administrator."

Follow these steps for the manual solution:

  • Using Finder, navigate to your Applications folder and look for a file (not a folder) named "Adobe".  If one exists, rename or delete it.

  • Open the Terminal application in your Applications/Utilities folder.  Run the following commands:

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    sudo chmod -R ug=rwx,o=rx /Applications/Adobe

    sudo chmod -R ug=rwx,o=rx ~/Library/Application\ Support/Adobe/

    sudo chmod -R ug=rwx,o=rx ~/Library/Application\ Support/Adobe/AIR/

    sudo chmod -R ug=rwx,o=rx /Users/Shared/Library/Application\ Support/Adobe/

  

Next, adjust the ownership of a particular folder. Run the following two commands in Terminal, noting the user name response of the "whoami" command.  Replace username with your username in the next command:

  • whoami

  • sudo chown -R username:staff ~/Library/Application\ Support/Adobe/AIR/

  

Close the Terminal application and rerun the Adobe AIR  installer.




This topic has been closed for replies.

1 reply

T
Technophobe
Participant
November 27, 2014

Same here... no success at all.

Now going to Mac Time Capsule to revert to earlier today and start all over again.  Two hours wasted trying to do what should be a simple app installation. 

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