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Participating Frequently
August 7, 2015
Answered

Cannot install Adobe Scout

  • August 7, 2015
  • 1 reply
  • 638 views

I have the latest Flash, AIR and Windows OS, updates ,etc and run the Creative Cloud app as an admin..........and i still cannot install Adobe Scout.

I keep getting this error

Exit Code: 7

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 3 error(s)

----------- Payload: Adobe Scout CC 1.1.3.0 Adobe Scout.msi_1.1.3 -----------

ERROR: The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2739.

ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.

MSI Error message: The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2739.

ERROR: Third party payload installer Adobe Scout.msi failed with exit code: 1603

-------------------------------------------------------------------------------------

Anyone else getting this, or know how to solve it ?

Thanks

Pete

This topic has been closed for replies.
Correct answer Colin Holgate

This has come up before, read this thread:

Scout wont update or re-install to 1.1.0.0

Note that there is an intentional space in "regsvr32 script.dll". The fix doesn't work if you leave out that space.

1 reply

Colin Holgate
Colin HolgateCorrect answer
Inspiring
August 7, 2015

This has come up before, read this thread:

Scout wont update or re-install to 1.1.0.0

Note that there is an intentional space in "regsvr32 script.dll". The fix doesn't work if you leave out that space.

PeteDevFFAuthor
Participating Frequently
August 7, 2015

Thanks Colin, that worked!

Tried it before but  I must have left out the space