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Participant
September 9, 2011
Question

Cannot install or update Adobe AIR

  • September 9, 2011
  • 1 reply
  • 589 views

When I try to install Adobe AIR I get this error, "An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator." I have looked through other forums on this topic but cannot find a solution that works. I have tried uninstalling it from programs and feature, but it doesn't even show up there, I have tried running a script that Chris posted in another topic but I get an error when it starts to try and delete files, I have tried to go into the command prompt and uninstall it from there directly but no luck with that either. Tried everything and  not sure what else to try if I could get some help that would be awesome.

Thanks

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1 reply

chris.campbell
Legend
September 10, 2011

Could you post the contents of your AIR installer log?  I'll take a look and see if anything pops out at me.

Windows

Mac

Thanks,

Chris