Computer crashes post-air update

Forum|Forum|13 years ago
July 10, 2012
1 reply
730 views

Hey,

My husband and I updated to adobe air a few weeks ago and since then, our computers have been crashing on/off. His started shortly after the update and mine just started recently but no new programs have been started/removed, etc. since the update. We need to know in case we have to send back either or both computers. Is anyone else having this problem?

Thanks!

This topic has been closed for replies.

chris.campbell

Legend

Can you tell me what the error/crash says when it occurs?

Chris

N

NandVAuthor

Participant

We can't tell what is causing the error because the entire computer shuts down and we can't find any error reports from any programs. All scans have come up clean. I thought it's probably malware but we can't seem to find any.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded