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Participant
March 18, 2013
Question

During installation of Adobe AIR, you receive an error dialog with contents similar to "An error occ

  • March 18, 2013
  • 1 reply
  • 481 views

Hi I followed all of these instructions and it's still a no go:

  1. Using Finder, navigate to your Applications folder and look for a file (not a folder) named "Adobe".  If one exists, rename or delete it.

  2.     
    Open the Terminal application in your Applications/Utilities folder.  Run the following commands:

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    sudo chmod -R ug=rwx,o=rx /Applications/Adobe

    sudo chmod -R ug=rwx,o=rx ~/Library/Application\ Support/Adobe/

    sudo chmod -R ug=rwx,o=rx ~/Library/Application\ Support/Adobe/AIR/

    sudo chmod -R ug=rwx,o=rx /Users/Shared/Library/Application\ Support/Adobe/

    

Next, adjust the ownership of a particular folder. Run the following two commands in Terminal, noting the user name response of the "whoami" command.  Replace username with your username in the next command:

    •     
      whoami

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      sudo chown -R username:staff ~/Library/Application\ Support/Adobe/AIR/

     

Close the Terminal application and rerun the Adobe AIR  installer.

I am still getting the same ERROR message.

My Adobe log file is ridiculously long.

Help

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1 reply

chris.campbell
Legend
March 20, 2013

Can you post the last bit of your log file?  100 or so lines should be plenty to see what's going wrong.