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girishb21044628
girishb21044628
Participant
August 5, 2018
Answered

Eizo ColorNavigator6 Initialization Error

  • August 5, 2018
  • 2 replies
  • 682 views

I am unable to launch the Eizo ColorNavigator6 application that is needed to calibrate my Eizo CS2420 monitor. The app uses Adobe AIR and I have tried upgrading AIR to the latest version but it hasn't worked. Am currently running Windows 10 64 bit Home version.

I have tried uninstalling and reinstalling both the Colornavigator app and AIR but it hasn't helped. I still am faced with an initialization error message.

This topic has been closed for replies.
Correct answer Amrita Gangwani

Hi,

Thank You for reporting the issue!

Please log a bug for the same on Tracker . Do attach the links to the application.

2 replies

NB, colourmanagement
Community Expert
NB, colourmanagementCommunity Expert
Community Expert
September 30, 2019

Hi, did you ever get that fixed? for the benefit of others its likely the fact you've not got a USB cable plugged in so thatColorNavigator6 can access the hardware? That’s normally the issue

does that sound right?

 

I hope this works for you

if so, please "like" my reply and if you're OK now, please mark it as "correct", so that others who have similar issues can see the solution

thanks

neil barstow, colourmanagement

Amrita Gangwani
Adobe Employee
Amrita GangwaniCorrect answer
Adobe Employee
August 6, 2018

Hi,

Thank You for reporting the issue!

Please log a bug for the same on Tracker . Do attach the links to the application.

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