error message when i try to open programme
when i try to open up a third party programme i get this message about my air installation
"the installation of this programme is damaged. try to re-installing or contacting the publisher for assisstance"
i have uninstalled and reinstalled so many times im going dizzy
this is my install log, please help ![]()
[2011-08-03:12:44:24] Runtime Installer begin with version 2.7.0.19530 on Windows XP x86
[2011-08-03:12:44:25] Commandline is:
[2011-08-03:12:44:25] No installed runtime detected
[2011-08-03:12:45:14] Starting runtime install. Installing runtime version 2.7.0.19530
[2011-08-03:12:45:15] Installing msi at c:\docume~1\vaness~1\locals~1\temp\air4f9.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-08-03:12:48:28] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2011-08-03:12:48:29] Runtime Installer end with exit code 0
[2011-08-03:12:48:52] Runtime Installer begin with version 2.7.0.19530 on Windows XP x86
[2011-08-03:12:48:52] Commandline is: -installupdatecheck
[2011-08-03:12:48:52] Installed runtime (2.7.0.19530) located at c:\Program Files\Common Files\Adobe AIR
[2011-08-03:12:49:11] Performing pingback request
[2011-08-03:12:49:31] Pingback request completed with HTTP status 200
[2011-08-03:12:49:31] Starting runtime background update check
[2011-08-03:12:49:31] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.7.0.19530/update
[2011-08-03:12:49:31] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.7.0.19530/update to C:\Documents and Settings\vanessa henley\Application Data\Adobe\AIR\Updater\Background
[2011-08-03:12:49:32] Runtime update not available
[2011-08-03:12:49:32] Unpackaging cancelled
[2011-08-03:12:49:32] Runtime Installer end with exit code 0
[2011-08-03:13:01:26] Runtime Installer begin with version 2.7.0.19530 on Windows XP x86
[2011-08-03:13:01:26] Commandline is:
[2011-08-03:13:01:26] Installed runtime (2.7.0.19530) located at c:\Program Files\Common Files\Adobe AIR
[2011-08-03:13:01:32] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2011-08-03:13:01:32] Runtime Installer end with exit code 0
[2011-08-03:13:01:38] Runtime Installer begin with version 2.7.0.19530 on Windows XP x86
[2011-08-03:13:01:39] Commandline is: -installupdatecheck
[2011-08-03:13:01:39] Installed runtime (2.7.0.19530) located at c:\Program Files\Common Files\Adobe AIR
[2011-08-03:13:01:49] Performing pingback request
[2011-08-03:13:02:00] Pingback request completed with HTTP status 200
[2011-08-03:13:02:00] Starting runtime background update check
[2011-08-03:13:02:00] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.7.0.19530/update
[2011-08-03:13:02:00] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.7.0.19530/update to C:\Documents and Settings\vanessa henley\Application Data\Adobe\AIR\Updater\Background
[2011-08-03:13:02:02] Runtime update not available
[2011-08-03:13:02:02] Unpackaging cancelled
[2011-08-03:13:02:02] Runtime Installer end with exit code 0
[2011-08-03:13:04:47] Runtime Installer begin with version 2.7.0.19530 on Windows XP x86
[2011-08-03:13:04:47] Commandline is: -arp:uninstall
[2011-08-03:13:04:47] Installed runtime (2.7.0.19530) located at c:\Program Files\Common Files\Adobe AIR
[2011-08-03:13:05:00] Starting runtime uninstall. Uninstalling runtime version 2.7.0.19530
[2011-08-03:13:05:01] Uninstalling product with GUID {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-08-03:13:05:15] Runtime Installer end with exit code 0
[2011-08-03:13:14:01] Runtime Installer begin with version 2.7.0.19530 on Windows XP x86
[2011-08-03:13:14:01] Commandline is:
[2011-08-03:13:14:01] No installed runtime detected
[2011-08-03:13:14:19] Starting runtime install. Installing runtime version 2.7.0.19530
[2011-08-03:13:14:20] Installing msi at c:\docume~1\vaness~1\locals~1\temp\air5e.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-08-03:13:16:05] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2011-08-03:13:16:05] Runtime Installer end with exit code 0
[2011-08-03:13:16:08] Runtime Installer begin with version 2.7.0.19530 on Windows XP x86
[2011-08-03:13:16:08] Commandline is: -installupdatecheck
[2011-08-03:13:16:08] Installed runtime (2.7.0.19530) located at c:\Program Files\Common Files\Adobe AIR
[2011-08-03:13:16:09] Performing pingback request
[2011-08-03:13:16:12] Pingback request completed with HTTP status 200
[2011-08-03:13:16:12] Starting runtime background update check
[2011-08-03:13:16:12] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.7.0.19530/update
[2011-08-03:13:16:12] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.7.0.19530/update to C:\Documents and Settings\vanessa henley\Application Data\Adobe\AIR\Updater\Background
[2011-08-03:13:16:13] Runtime update not available
[2011-08-03:13:16:13] Unpackaging cancelled
[2011-08-03:13:16:13] Runtime Installer end with exit code 0
[2011-08-03:13:30:49] Runtime Installer begin with version 2.7.0.19530 on Windows XP x86
[2011-08-03:13:30:49] Commandline is: -arp:uninstall
[2011-08-03:13:30:49] Installed runtime (2.7.0.19530) located at c:\Program Files\Common Files\Adobe AIR
[2011-08-03:13:30:57] Starting runtime uninstall. Uninstalling runtime version 2.7.0.19530
[2011-08-03:13:30:58] Uninstalling product with GUID {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-08-03:13:31:50] Runtime Installer end with exit code 0
[2011-08-03:13:36:42] Runtime Installer begin with version 2.7.0.19530 on Windows XP x86
[2011-08-03:13:36:42] Commandline is:
[2011-08-03:13:36:42] No installed runtime detected
[2011-08-03:13:37:09] Starting runtime install. Installing runtime version 2.7.0.19530
[2011-08-03:13:37:10] Installing msi at c:\docume~1\vaness~1\locals~1\temp\air8e.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-08-03:13:38:47] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2011-08-03:13:38:47] Runtime Installer end with exit code 0
[2011-08-03:13:38:51] Runtime Installer begin with version 2.7.0.19530 on Windows XP x86
[2011-08-03:13:38:51] Commandline is: -installupdatecheck
[2011-08-03:13:38:51] Installed runtime (2.7.0.19530) located at c:\Program Files\Common Files\Adobe AIR
[2011-08-03:13:38:54] Performing pingback request
[2011-08-03:13:39:00] Pingback request completed with HTTP status 200
[2011-08-03:13:39:00] Starting runtime background update check
[2011-08-03:13:39:00] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.7.0.19530/update
[2011-08-03:13:39:00] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.7.0.19530/update to C:\Documents and Settings\vanessa henley\Application Data\Adobe\AIR\Updater\Background
[2011-08-03:13:39:01] Runtime update not available
[2011-08-03:13:39:01] Unpackaging cancelled
[2011-08-03:13:39:01] Runtime Installer end with exit code 0
