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September 11, 2011
Question

Error Message when installing Adobe AIR

  • September 11, 2011
  • 1 reply
  • 656 views

Hi, I am running XP and previously had Adobe AIR installed ok.  I recently removed the install of Adobe AIR and have tried to reload it but get the below error message:

"An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator."

I have tried safe mode, registry cleaners, turning of the firewall, pop ups and anti-virus, to installing as an Administrator without luck and get exactly the same error message. I notice I am not alone after searching Google but haven’t found anything that works.

I would really appreciate some guidance on what do next or from someone that has experienced the same issues.

Many Thanks

This topic has been closed for replies.

1 reply

chris.campbell
Legend
September 12, 2011

Could you post your AIR installer log so I can take a look at what's failing?

How to find the AIR installation log

Thanks,

Chris

September 14, 2011

Hi Chris,

Thanks for responding but I decided to rebuild the machine so its all resolved with a clean XP build.

Thanks, Mark