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Participant
January 15, 2013
Question

error messegeAn error occurred while uninstalling Adobe AIR. Uninstallation may not be allowed by y

  • January 15, 2013
  • 1 reply
  • 1299 views

i keep getting this errr messege can someone please help me im not too computer savy and i need some tech help

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1 reply

chris.campbell
Legend
January 15, 2013

I'm sorry you're running into installation issues with AIR.  Microsoft has a utility that can help resolve installation problems.  Would you mind giving this a try and let us know how it works for you?  When running the "Fix it", go through the uninstall process and try to remove Adobe AIR from your system.  Once finished, download the latest version of AIR and install again.

Microsoft Install and Uninstall Fix It

If you still encounter problems, we'll need to review the AIR installer log to better diagnose the issue.  Please post back with the log contents.  You can find instructions for finding these logs here:

AIR Installer Log Instructions