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Participant
August 1, 2011
Question

Error update the 2.6.0.19140 to 2.7

  • August 1, 2011
  • 1 reply
  • 341 views

I've tried to install the new version. Returns:

Error:

"This  application requires an update to Adobe AIR but downloading that update  on your system is not allowed by your administrator. Please contact  your administrator."

My O.S. is a Windows XP SP3 32 bits (brazilian portuguese version), and my path is a web page of ADOBE.

The returns message is in portuguese version.

I translate to english to clear the problem.

Claire_s was a the same problem.

This message occurs in the others computers, too.

I've tried to uninstall (add/remove program - Control panel) but the message is the same.

Can anyone help me?

Thanks

Martin Afonso Farias

Curitiba - PR   Brazil.

This topic has been closed for replies.

1 reply

chris.campbell
Legend
August 8, 2011

Hi Martin,

Could you post your AIR installer log?

Thanks,

Chris