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October 18, 2013
Question

Error upgrading or uninstalling Adobe Air

  • October 18, 2013
  • 0 replies
  • 665 views

I am having trouble installing an update or even trying to uninstall Adobe Air. The logs are:

Update:

[2013-10-18:10:53:53] Starting runtime uninstall. Uninstalling runtime version 3.8.0.870

[2013-10-18:10:53:53] Reinstalling C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\setup.msi

[2013-10-18:10:53:53] Uninstalling product with GUID {A0087DDE-69D0-11E2-AD57-43CA6188709B}

[2013-10-18:10:53:53] Error occurred during msi uninstall operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1605" errorID=0]

[2013-10-18:10:53:53] Rollback complete

[2013-10-18:10:53:53] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1605" errorID=0]

Uninstall:

[2013-10-18:11:12:42] Installed runtime (3.8.0.870) located at C:\Program Files (x86)\Common Files\Adobe AIR

[2013-10-18:11:12:43] Starting runtime uninstall. Uninstalling runtime version 3.8.0.870

[2013-10-18:11:12:43] Reinstalling C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\setup.msi

[2013-10-18:11:12:43] Error occurred during msi repair operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]

[2013-10-18:11:12:43] Rollback complete

[2013-10-18:11:12:43] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1625" errorID=5009]

[2013-10-18:11:12:43] Runtime Installer end with exit code 7

Just updated to Windows 8.1 but the same issue occured on Windows 8

Any help would be appreciated.

Thanks,

Bruce

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