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A
Anonymous
March 24, 2011
Question

Error when running Air apps on Mac

  • March 24, 2011
  • 1 reply
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1 reply

chris.campbell
chris.campbell
Legend
March 24, 2011

I'll symbolicate this log this afternoon and take a look.  Did this user just start encountering this issue with the AIR 2.6 update?  If we wanted to reproduce this internally, are there any particular steps we need to take with Picaboo or just this happen at launch?

Thanks,

Chris

A
Anonymous
March 24, 2011

Hi Chris,

I believe the user just started having this issue after updating, and this happens at launch every time. We had her reinstall both the application and Adobe Air, so even with a completely clean start the problem persists.

Thanks so much for looking into this!

Shannon

chris.campbell
chris.campbell
Legend
March 25, 2011

Thanks Shannon.  Any chance this could be influenced by preference files?

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