Skip to main content
The_DivaQueen
Participant
Aug 30, 2014 7:29 PM UTC
Question

Error while trying to download Amazon Music Importer

I am trying to upload my music to the Amazon Music Library and when I try to download the Music Importer, I get the following message: "The application cannot be installed due to a certificate problem.  The certificate does not match the installed application certificate, does not support application upgrades, or is invalid.  Please contact the application author." I have rebooted my computer, uninstalled Adobe Air and reinstalled it. I still get the same error message. I am running Windows 7.

This topic is closed to new replies. Start a new post to keep the conversation going.

2 replies

edadave
edadave
Participant
Sep 28, 2014 3:40 AM UTC

Happened to me too. Uninstalled the Music Importer, then reinstalled it and everything worked. Had to setup some things in the importer again though.

Translate
    rick-w
    Participant
    Jun 27, 2015 7:43 PM UTC

    Thanks

    Worked for me

    Used windows uninstall in the control panel

    for those that use windows

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices