Skip to main content
T
The_DivaQueen
Participant
August 30, 2014
Question

Error while trying to download Amazon Music Importer

  • August 30, 2014
  • 1 reply
  • 5515 views

I am trying to upload my music to the Amazon Music Library and when I try to download the Music Importer, I get the following message: "The application cannot be installed due to a certificate problem.  The certificate does not match the installed application certificate, does not support application upgrades, or is invalid.  Please contact the application author." I have rebooted my computer, uninstalled Adobe Air and reinstalled it. I still get the same error message. I am running Windows 7.

This topic has been closed for replies.

1 reply

edadave
edadave
Participant
September 28, 2014

Happened to me too. Uninstalled the Music Importer, then reinstalled it and everything worked. Had to setup some things in the importer again though.

    R
    rick-w
    Participant
    June 27, 2015

    Thanks

    Worked for me

    Used windows uninstall in the control panel

    for those that use windows

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices