Inspiring

Answered

errors occurred in the app thinning process

Forum|Forum|9 years ago
September 8, 2016
12 replies
11979 views

Hi,

Just tried to upload my AIR app on Itunes Connect and receive this mail from Apple :

"While processing your iOS app, Marées-NC 3.9.0(3.9.0), errors occurred in the app thinning process, and your app couldn’t be thinned. If your app contains bitcode, bitcode processing may have failed. Because of these errors, this build of your app will not be able to be submitted for review or placed on the App Store. For information that may help resolve this issue, see Tech Note 2432."

What does that mean ? Any idea what's that error is meaning ?

Thx for the answer.

Development

This topic has been closed for replies.

Correct answer Stephdidou

Thanks to Krati Rastogi, the solution has been found.

You must NOT have special character in the name of your app.

The special character is causing the error "app thinning" error (not very logic, but that's the way it is).

Hope everyone who will have this error will find this post.

K

krgupta

Community Manager

Hello Everyone,

Yes. This issue seems to occur when there is some special character in the application name. Please try to upload your application once again after removing the special character.

Please let us know how it goes.

Thanks,

Krati

Adobe AIR Engineering

S

StephdidouAuthorCorrect answer

Inspiring

Thanks to Krati Rastogi, the solution has been found.

You must NOT have special character in the name of your app.

The special character is causing the error "app thinning" error (not very logic, but that's the way it is).

Hope everyone who will have this error will find this post.

S

StephdidouAuthor

Inspiring

Just downloaded AIR BETA 24 that was released yesterday. I hoped it fixes the "app thinning error" bug but no.....

It fixes the "UI device error" but not the app thinning process error. So I still can't update my app since the 07 september... WE REALLY NEED THIS BUG FIXED ADOBE/APPLE !!

Preran

Community Manager

Hi Stephdidou,

Please send me your email ID, location, and phone number over a private message. I will share it with the team. To send a private message, click my picture and use the Message button.

I am moving this post to the Adobe AIR forum meanwhile.

Thanks,

Preran

S

StephdidouAuthor

Inspiring

I've sent you a private message.

Just for your information, other people are facing this issue.

You can read some here : http://stackoverflow.com/questions/39390546/itunes-connect-errors-occurred-in-the-app-thinning-process-and-your-app-couldn

iTunes Connect: Processing stopped for build an app. - Page 2 - Apple TV and tvOS Testing - Corona Labs Forums

and here :

ios - iTunes Connect Errors occurred in the app thinning process, and your app couldn’t be thinned? - Stack Overflow

Let us know if you the team is well aware of this problem and if a fix is being prepared.

Thx

P

Paul Darky

Inspiring

I hope this may help to clarify what´s going on:

Since this issue began some weeks ago I had been able to upload several apps to the App Store.

After uploading an app with "Application Loader"

1. I always get the email saying:

Dear developer,

We have discovered one or more issues with your recent delivery for “bla-di-bla.”. Your delivery was successful, but you may wish to correct the following issues in your next delivery:

Invalid type for UIDeviceFamily value - Values for UIDeviceFamily are expected to be integers.

After you’ve corrected the issues, you can use Xcode or Application Loader to upload a new binary to iTunes Connect.

Regards,

The App Store team

2. Most of the times, after some minutes I get this mail:

Dear —

The following build has completed processing:

Platform: iOS

App Name: —.

Build Number: 1.0.10

Version Number: 1.0.10

App SKU: —

App Apple ID: 7—

You can now use this build for TestFlight testing or submit it to the App Store.

If you have any questions regarding your app, click Contact Us in iTunes Connect.

Regards,

The App Store team

3. Then I´m able to do everything as usual.

4. There is just one app I haven´t been able to upload because of the message:

Dear —,

While processing your iOS app, —, errors occurred in the app thinning process, and your app couldn’t be thinned. If your app contains bitcode, bitcode processing may have failed. Because of these errors, this build of your app will not be able to be submitted for review or placed on the App Store. For information that may help resolve this issue, see Tech Note 2432.

Regards,

The App Store team

5. I use the milkman games ANEs for Admob in all my apps and I use Animate CC 2015

6. I have found that this issue is not just affecting AIR developers:

https://www.google.com.mx/search?q=errors+occurred+in+the+app+thinning+process%2C+and+your+app+couldn%E2%80%99t+be+thinned.+If+your+app+contains+bitcode&oq=errors+occurred+in+the+app+thinning+process%2C+and+your+app+couldn%E2%80%99t+be+thinned.+If+your+app+contains+bitcode&aqs=chrome..69i57.593j0j9&sourceid=chrome&ie=UTF-8

7. So, I think it is an issue from apple. The thing is that some apps can be uploaded but some others can´t be uploaded because of this issue:

your app couldn’t be thinned. If your app contains bitcode, bitcode processing may have failed

I hope this can be helpful for some other developers.

S

StephdidouAuthor

Inspiring

Same thing here, some apps are uploaded just fine on the app store, but one of my app can't be upload cause of this "couldn't be thinned" error.

Very very frustrating as it's been nearly 2 months than I can't update my app !!!

Adobe do something please !

S

StephdidouAuthor

Inspiring

FYI, Corona managed to fix this bug on his side :

Submitting apps to Apple’s iTunes Connect | Corona Labs

Preran

Community Manager

Hi everyone,

I have deleted my previous post because the team told me that I had misread their email.

The product team has not heard about this issue from any of our ther customers other than this forum. They believe that it not likely an AIR related issue. They want me to check with you if you are using any native component built using Xcode settings having bitcode enabled. There's a possiblility that Apple is having difficulties processing apps which have a combination of components without bitcode enabled.

I will share your observations that you post here with the team.

Thanks,

Preran

H

herbertgc

Participant

Hi,

I have this issue since 2 weeks ago. I'm using Flash CC and Air 23.0.0.257 for iOS, no aditional ANE, only some jpg, png and mp4 videos included in the package.

I uploaded the app via Application Loader 3.6 in OSX Sierra.

I can send my .ipa if you want.

Please some solution?

S

StephdidouAuthor

Inspiring

It's been more than one month and still impossible to upload my update for my app !!! Please give us an answer of what could be the problem.

P

Paul Darky

Inspiring

I wonder why this issue hasn´t got an answer from Adobe Animate CC staff. Are we just sitting here alone? This issue has been going for more than one month and it is still going on with no comment at all from adobe´s staff.

If it´s just an iOS issue and not and adobe´s issue we should be told. Shouldn´t we?

To keep other developers updated:

I have uploaded several iOS apps to the appstore in the last three days with the same advice:

"""Dear developer,

We have discovered one or more issues with your recent delivery for "bla, bla". Your delivery was successful, but you may wish to correct the following issues in your next delivery:

Invalid type for UIDeviceFamily value - Values for UIDeviceFamily are expected to be integers.

After you’ve corrected the issues, you can use Xcode or Application Loader to upload a new binary to iTunes Connect.

Regards,

The App Store team"""

But they were finally realesed in the appstore.

But one of my apps keeps being rejected with this message:

"""While processing your iOS app, bla, bla, bla (and bla, bla,bla), errors occurred in the app thinning process, and your app couldn’t be thinned. If your app contains bitcode, bitcode processing may have failed. Because of these errors, this build of your app will not be able to be submitted for review or placed on the App Store. For information that may help resolve this issue, see Tech Note 2432."""

Any advice? Is there something we: adobe animate cc developers have to do? is there something we have to wait for? is there any availabe answer from adobe?