Exit Code 7 on Adobe Air Installation
Occasionally Ill run an update checker to see if I have the most recent versions of software installed on my computer. Adobe Air used to update completely fine, until a few versions ago.
I cannot uninstall Adobe Air from Add/Remove Programs giving me the error "This requires a version of Adobe Air that is not on this computer" and this information in a log file.
Error 1714. The older version of Adobe AIR cannot be removed. Contact your technical support group. System Error 1612.
=== Logging stopped: 2/23/2013 21:28:50 ===
Computer:
Dell Inspiron 17R
Intel i3-2310M @2.10GHz
Nvidia GeForce GT 525m video card
8GB RAM
750gb 7200RPM Hard drive
: 2 partitions
- 663GB Partition with Windows 7 Home 64-Bit (came on the computer)
- 35GB Partition with Windows 8 Pro 64-Bit
Problems have been happening since way before I purchased Windows 8 and installed.
Log File:
[2013-02-23:21:04:20] Runtime Installer begin with version 3.6.0.5970 on Windows 7 x86
[2013-02-23:21:04:20] Commandline is:
[2013-02-23:21:04:20] No installed runtime detected
[2013-02-23:21:04:23] Relaunching with elevation
[2013-02-23:21:04:23] Launching subprocess with commandline c:\users\cody\appdata\local\temp\airb902.tmp\adobe air installer.exe -ei
[2013-02-23:21:04:26] Runtime Installer begin with version 3.6.0.5970 on Windows 7 x86
[2013-02-23:21:04:26] Commandline is: -stdio \\.\pipe\AIR_6928_0 -ei
[2013-02-23:21:04:26] No installed runtime detected
[2013-02-23:21:04:26] Starting silent runtime install. Installing runtime version 3.6.0.5970
[2013-02-23:21:04:27] Installing msi at c:\users\cody\appdata\local\temp\airb902.tmp\setup.msi with guid {5AF4B3C4-C393-48D7-AC7E-8E7615579548}
[2013-02-23:21:04:41] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-02-23:21:04:41] Rolling back install of c:\users\cody\appdata\local\temp\airb902.tmp\setup.msi
[2013-02-23:21:04:41] Rollback complete
[2013-02-23:21:04:41] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-02-23:21:04:41] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-02-23:21:04:41] Runtime Installer end with exit code 7
[2013-02-23:21:04:42] Runtime Installer end with exit code 7
[2013-02-23:21:05:05] Runtime Installer begin with version 3.6.0.5970 on Windows 7 x86
[2013-02-23:21:05:05] Commandline is:
[2013-02-23:21:05:05] No installed runtime detected
[2013-02-23:21:05:08] Relaunching with elevation
[2013-02-23:21:05:08] Launching subprocess with commandline c:\users\cody\appdata\local\temp\air6ab4.tmp\adobe air installer.exe -ei
[2013-02-23:21:05:11] Runtime Installer begin with version 3.6.0.5970 on Windows 7 x86
[2013-02-23:21:05:11] Commandline is: -stdio \\.\pipe\AIR_748_0 -ei
[2013-02-23:21:05:11] No installed runtime detected
[2013-02-23:21:05:11] Starting silent runtime install. Installing runtime version 3.6.0.5970
[2013-02-23:21:05:11] Installing msi at c:\users\cody\appdata\local\temp\air6ab4.tmp\setup.msi with guid {5AF4B3C4-C393-48D7-AC7E-8E7615579548}
[2013-02-23:21:05:14] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-02-23:21:05:14] Rolling back install of c:\users\cody\appdata\local\temp\air6ab4.tmp\setup.msi
[2013-02-23:21:05:14] Rollback complete
[2013-02-23:21:05:14] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-02-23:21:05:14] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-02-23:21:05:14] Runtime Installer end with exit code 7
[2013-02-23:21:05:17] Runtime Installer end with exit code 7
[2013-02-23:21:08:03] Runtime Installer begin with version 3.6.0.5970 on Windows 7 x86
[2013-02-23:21:08:03] Commandline is:
[2013-02-23:21:08:03] No installed runtime detected
[2013-02-23:21:08:12] Relaunching with elevation
[2013-02-23:21:08:12] Launching subprocess with commandline c:\users\cody\appdata\local\temp\air2462.tmp\adobe air installer.exe -ei
[2013-02-23:21:08:13] Runtime Installer begin with version 3.6.0.5970 on Windows 7 x86
[2013-02-23:21:08:13] Commandline is: -stdio \\.\pipe\AIR_352_0 -ei
[2013-02-23:21:08:13] No installed runtime detected
[2013-02-23:21:08:13] Starting silent runtime install. Installing runtime version 3.6.0.5970
[2013-02-23:21:08:13] Installing msi at c:\users\cody\appdata\local\temp\air2462.tmp\setup.msi with guid {5AF4B3C4-C393-48D7-AC7E-8E7615579548}
[2013-02-23:21:08:17] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-02-23:21:08:17] Rolling back install of c:\users\cody\appdata\local\temp\air2462.tmp\setup.msi
[2013-02-23:21:08:17] Rollback complete
[2013-02-23:21:08:17] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-02-23:21:08:17] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-02-23:21:08:17] Runtime Installer end with exit code 7
[2013-02-23:21:08:18] Runtime Installer end with exit code 7
[2013-02-23:21:28:41] Runtime Installer begin with version 3.6.0.5970 on Windows 7 x86
[2013-02-23:21:28:41] Commandline is: -silent
[2013-02-23:21:28:41] No installed runtime detected
[2013-02-23:21:28:41] Starting silent runtime install. Installing runtime version 3.6.0.5970
[2013-02-23:21:28:42] Installing msi at c:\users\cody\appdata\local\temp\air493.tmp\setup.msi with guid {5AF4B3C4-C393-48D7-AC7E-8E7615579548}
[2013-02-23:21:28:50] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-02-23:21:28:50] Rolling back install of c:\users\cody\appdata\local\temp\air493.tmp\setup.msi
[2013-02-23:21:28:50] Rollback complete
[2013-02-23:21:28:50] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-02-23:21:28:50] Runtime Installer end with exit code 7
[2013-02-23:21:50:38] Runtime Installer begin with version 3.6.0.5970 on Windows 7 x86
[2013-02-23:21:50:38] Commandline is:
[2013-02-23:21:50:38] No installed runtime detected
[2013-02-23:21:50:40] Relaunching with elevation
[2013-02-23:21:50:40] Launching subprocess with commandline c:\users\cody\appdata\local\temp\air250e.tmp\adobe air installer.exe -ei
[2013-02-23:21:50:42] Runtime Installer begin with version 3.6.0.5970 on Windows 7 x86
[2013-02-23:21:50:42] Commandline is: -stdio \\.\pipe\AIR_9020_0 -ei
[2013-02-23:21:50:42] No installed runtime detected
[2013-02-23:21:50:43] Starting silent runtime install. Installing runtime version 3.6.0.5970
[2013-02-23:21:50:43] Installing msi at c:\users\cody\appdata\local\temp\air250e.tmp\setup.msi with guid {5AF4B3C4-C393-48D7-AC7E-8E7615579548}
[2013-02-23:21:50:47] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-02-23:21:50:47] Rolling back install of c:\users\cody\appdata\local\temp\air250e.tmp\setup.msi
[2013-02-23:21:50:47] Rollback complete
[2013-02-23:21:50:47] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-02-23:21:50:47] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2013-02-23:21:50:47] Runtime Installer end with exit code 7
[2013-02-23:21:50:49] Runtime Installer end with exit code 7
I also tried creating a temporary user account with administrator, but still did not work when trying to install there.
Any other solutions?
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