Fatal error when trying to install AIR app on OSX

A user of my application is getting a fatal error when trying to install on OSX. Most installs seem to go fine so I was surprised at this one.

A portion of the OSX error report is below. Has anybody experienced anything similar? If so, were you able to identify the core problem?

Thanks in advance for any thoughts!

Daniel

Date/Time:       2013-06-13 15:50:24.666 -0700

OS Version:      Mac OS X 10.8.3 (12D78)

Report Version:  10

Interval Since Last Report:          1414734 sec

Crashes Since Last Report:           30

Per-App Crashes Since Last Report:   5

Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Exception Type:  EXC_BAD_ACCESS (SIGBUS)

Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000008

VM Regions Near 0x8:

--> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL  /Applications/SimpleDiagrams2.app/Contents/MacOS/SimpleDiagrams2

    __TEXT                 0000000000001000-0000000000007000 [   24K] r-x/rwx SM=COW  /Applications/SimpleDiagrams2.app/Contents/MacOS/SimpleDiagrams2

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0   com.adobe.AIR                      0x02b43f72 0x2800000 + 3424114

1   com.adobe.AIR                      0x02909628 0x2800000 + 1087016

2   com.adobe.AIR                      0x02909853 0x2800000 + 1087571

3   com.apple.AppKit                   0x95544970 -[NSApplication(NSAppleEventHandling) _handleAEReopen:] + 255

4   com.apple.AppKit                   0x952ec824 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 378

5   libobjc.A.dylib                    0x9a3c9628 -[NSObject performSelector:withObject:withObject:] + 77

6   com.apple.Foundation               0x94e4473a __76-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_0 + 121

7   com.apple.Foundation               0x94e44291 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 430

8   com.apple.Foundation               0x94e4408e _NSAppleEventManagerGenericHandler + 173

9   com.apple.AE                       0x97aeda35 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 331

10  com.apple.AE                       0x97ac2fbe dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44

11  com.apple.AE                       0x97ac2e7d aeProcessAppleEvent + 318

12  com.apple.HIToolbox                0x9222fc58 AEProcessAppleEvent + 100

13  com.apple.AppKit                   0x952e8d4d _DPSNextEvent + 1655

14  com.apple.AppKit                   0x952e81dc -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119

15  com.apple.AppKit                   0x952de63c -[NSApplication run] + 855

16  com.adobe.AIR                      0x0280a772 0x2800000 + 42866

17  com.adobe.AIR                      0x0280aab8 0x2800000 + 43704

18  libobjc.A.dylib                    0x9a3c95d3 -[NSObject performSelector:withObject:] + 70

19  com.simplediagrams2                0x00002f97 start + 2567

20  com.simplediagrams2                0x000025c5 start + 53

Thread 1:: Dispatch queue: com.apple.libdispatch-manager

0   libsystem_kernel.dylib             0x9263d9ae kevent + 10

1   libdispatch.dylib                  0x97b75c71 _dispatch_mgr_invoke + 993

2   libdispatch.dylib                  0x97b757a9 _dispatch_mgr_thread + 53

Thread 2:

0   libsystem_kernel.dylib             0x9263c8e2 __psynch_cvwait + 10

1   libsystem_c.dylib                  0x996fb280 _pthread_cond_wait + 833

2   libsystem_c.dylib                  0x99781095 pthread_cond_wait$UNIX2003 + 71

3   com.adobe.AIR                      0x02d1b113 0x2800000 + 5353747

4   com.adobe.AIR                      0x02b4d5dc 0x2800000 + 3462620

5   com.adobe.AIR                      0x02d1b22d 0x2800000 + 5354029

6   com.adobe.AIR                      0x02d1b2a7 0x2800000 + 5354151

7   com.adobe.AIR                      0x02d1b342 0x2800000 + 5354306

8   libsystem_c.dylib                  0x996f65b7 _pthread_start + 344

9   libsystem_c.dylib                  0x996e0d4e thread_start + 34

Thread 3:

0   libsystem_kernel.dylib             0x9263c8e2 __psynch_cvwait + 10

1   libsystem_c.dylib                  0x996fb280 _pthread_cond_wait + 833

2   libsystem_c.dylib                  0x99781095 pthread_cond_wait$UNIX2003 + 71

3   com.adobe.AIR                      0x02d1b113 0x2800000 + 5353747

4   com.adobe.AIR                      0x02b4d5dc 0x2800000 + 3462620

5   com.adobe.AIR                      0x02d1b22d 0x2800000 + 5354029

6   com.adobe.AIR                      0x02d1b2a7 0x2800000 + 5354151

7   com.adobe.AIR                      0x02d1b342 0x2800000 + 5354306

8   libsystem_c.dylib                  0x996f65b7 _pthread_start + 344

9   libsystem_c.dylib                  0x996e0d4e thread_start + 34

Thread 4:

0   libsystem_kernel.dylib             0x9263c8e2 __psynch_cvwait + 10

1   libsystem_c.dylib                  0x996fb280 _pthread_cond_wait + 833

2   libsystem_c.dylib                  0x99781095 pthread_cond_wait$UNIX2003 + 71

3   com.adobe.AIR                      0x02d1b113 0x2800000 + 5353747

4   com.adobe.AIR                      0x02b4d5dc 0x2800000 + 3462620

5   com.adobe.AIR                      0x02d1b22d 0x2800000 + 5354029

6   com.adobe.AIR                      0x02d1b2a7 0x2800000 + 5354151

7   com.adobe.AIR                      0x02d1b342 0x2800000 + 5354306

8   libsystem_c.dylib                  0x996f65b7 _pthread_start + 344

9   libsystem_c.dylib                  0x996e0d4e thread_start + 34

Thread 5:

0   libsystem_kernel.dylib             0x9263c8e2 __psynch_cvwait + 10

1   libsystem_c.dylib                  0x996fb280 _pthread_cond_wait + 833

2   libsystem_c.dylib                  0x99781095 pthread_cond_wait$UNIX2003 + 71

3   com.adobe.AIR                      0x02d1b113 0x2800000 + 5353747

4   com.adobe.AIR                      0x02b4d5dc 0x2800000 + 3462620

5   com.adobe.AIR                      0x02d1b22d 0x2800000 + 5354029

6   com.adobe.AIR                      0x02d1b2a7 0x2800000 + 5354151

7   com.adobe.AIR                      0x02d1b342 0x2800000 + 5354306

8   libsystem_c.dylib                  0x996f65b7 _pthread_start + 344

9   libsystem_c.dylib                  0x996e0d4e thread_start + 34

Thread 6:

0   libsystem_kernel.dylib             0x9263c8e2 __psynch_cvwait + 10

1   libsystem_c.dylib                  0x996fb280 _pthread_cond_wait + 833

2   libsystem_c.dylib                  0x997810e0 pthread_cond_timedwait$UNIX2003 + 70

3   com.adobe.AIR                      0x02d1b13f 0x2800000 + 5353791

4   com.adobe.AIR                      0x02d60c0e 0x2800000 + 5639182

5   com.adobe.AIR                      0x02d1b22d 0x2800000 + 5354029

6   com.adobe.AIR                      0x02d1b2a7 0x2800000 + 5354151

7   com.adobe.AIR                      0x02d1b342 0x2800000 + 5354306

8   libsystem_c.dylib                  0x996f65b7 _pthread_start + 344

9   libsystem_c.dylib                  0x996e0d4e thread_start + 34

Thread 7:

0   libsystem_kernel.dylib             0x9263d0ee __workq_kernreturn + 10

1   libsystem_c.dylib                  0x996f90ac _pthread_workq_return + 45

2   libsystem_c.dylib                  0x996f8e79 _pthread_wqthread + 448

3   libsystem_c.dylib                  0x996e0d2a start_wqthread + 30

Thread 8:

0   libsystem_kernel.dylib             0x9263d0ee __workq_kernreturn + 10

1   libsystem_c.dylib                  0x996f90ac _pthread_workq_return + 45

2   libsystem_c.dylib                  0x996f8e79 _pthread_wqthread + 448

3   libsystem_c.dylib                  0x996e0d2a start_wqthread + 30

Thread 0 crashed with X86 Thread State (32-bit):

  eax: 0x00000000  ebx: 0x02b43f55  ecx: 0x95b40466  edx: 0x00000000

  edi: 0x00000000  esi: 0xbfffef18  ebp: 0xbfffee58  esp: 0xbfffeda0

   ss: 0x00000023  efl: 0x00210282  eip: 0x02b43f72   cs: 0x0000001b

   ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f

  cr2: 0x00000008

Logical CPU: 1