Followed all the instuctions but with no success

Hi, I had problems installing a program update and so followed the suggestion and uninstalled and reinstalled AIR but could still not install the program.  tried several times with no success

Have just tried to install another with the same problem.  Have followed all the instructions in the troubleshooting guide.  Windows 7, AIR 3.2.0.2070, log below from today

Help gratefully received