Help

I am having trouble with Flash Player. Recently some of TV streamers such as BBC iPlayer suddenly started telling me I needed to download Flah Player to view them. I clicked on the download button and followed the instructions until I recieved the "installation successful" message. The TV players however still give the same error message. I have unistalled and re-installed Flash Player (Adobe Flash Player 11 ActiveX 64-bit vers. 11.1.102.62) rebooted etc. all to no avail.

Strangely, when I look on the "Start", "All Programs" Flash Player does not appear (Adobe Reader does) but it is listed when I populate the listing of programs in the "uninstall" function. This is affecting anything which needs Flash Player to run and is very frustrating. Any ideas??