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September 25, 2011
Question

Help install Adobe Air tried the terminal fix- Not working

  • September 25, 2011
  • 1 reply
  • 640 views

I own a lot of Adobe products including Creative Suite Design Premium.  I have tried downloading Adobe Air to no avail.

I eventried

manual solution to Adobe AIR not installing:  Didn't work.  Can anyone help?  Here is the log file from the attempt.

Sep 24 21:09:27 macintosh /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[2532]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/tanya_mac_laptop/Library/Application Support/Adobe"

Sep 24 21:09:28 macintosh /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[2532]: Starting silent runtime install. Installing runtime version 2.7.1.19610

Sep 24 21:09:28 macintosh /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[2532]: Error occurred during copy operation; beginning rollback: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #1" errorID=1]

Sep 24 21:09:28 macintosh /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[2532]: Error during rollback ignored: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #3003" errorID=3003]

Sep 24 21:09:28 macintosh /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[2532]: Rollback complete

Sep 24 21:09:28 macintosh /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[2532]: Exiting due to error: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #3003" errorID=3003]

Sep 24 21:09:28 macintosh /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[2523]: Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3003" errorID=3003]

Sep 24 21:09:28 macintosh /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[2532]: Runtime Installer end with exit code 7

Sep 24 21:09:31 macintosh /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[2523]: Runtime Installer end with exit code 7

Sep 24 21:09:31 macintosh com.apple.launchd.peruser.501[151] ([0x0-0xd30d3].com.adobe.air.Installer[2523]): Exited with exit code: 7

Thanks in advance.

Tanya Metaksa

This topic has been closed for replies.

1 reply

chris.campbell
Legend
September 26, 2011

Could you try manually deleting the following folder: /Library/Frameworks/Adobe AIR.framework ?  Once deleted, try installing again.

Thanks,

Chris