Help removing Adobe Air

Question

I made the mistake of trying to install the BBC Iplayer desktop from bbc iplayer website for those that know of it as something seem sto have gone wrong with the install and caused adobe air to act all mental on me and now each time i visit the bbc iplayer website i get the message

"this application requires a version of adobe air which cannot be found, please download the latest version from....."

I also get that message if i try to unistall adobe air.

I googled this and seen that its a big issue with adobe air, tried all the fixes, the comman prompt tip but nothing works

i got the following from my log

[2011-05-20:19:35:01] Runtime Installer end with exit code 5
[2011-05-30:12:00:23] Runtime Installer begin with version 2.6.0.19140 on Windows XP x86
[2011-05-30:12:00:23] Commandline is:
[2011-05-30:12:00:23] No installed runtime detected
[2011-05-30:12:00:30] Starting runtime install. Installing runtime version 2.6.0.19140
[2011-05-30:12:00:30] Reinstalling c:\docume~1\john\locals~1\temp\air1239.tmp\setup.msi
[2011-05-30:12:00:48] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2011-05-30:12:00:48] Runtime Installer end with exit code 5

can anyone help or suggest what I do as I do enjoy using the bbc iplayer website and this has become a major annoyance.

veeck · Answer

I have exactly the same error now. Don't know why all of a sudden this appears:

[2011-09-21:13:29:55] Runtime Installer begin with version 2.7.1.19610 on Windows XP x86

[2011-09-21:13:29:55] Commandline is:

[2011-09-21:13:29:55] No installed runtime detected

[2011-09-21:13:29:57] Starting runtime install. Installing runtime version 2.7.1.19610

[2011-09-21:13:29:57] Installing msi at d:\temp\windows\aircb.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

[2011-09-21:13:30:05] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]

[2011-09-21:13:30:05] Runtime Installer end with exit code 5

Tried unisntalling and re-isntalling when I got a "please re-isntall air"-kin-of-message when trsying to isntall air-files. Did you find any solutions to your problem that might help me?

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