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N
nyuhuhuu
Participant
May 6, 2013
Question

"HTMLLoader failed to initialize"

  • May 6, 2013
  • 1 reply
  • 671 views

We ship an application as captive runtime bundle. We package Adobe Air 3.3. When analyzing the errors coming from our clients, we see couple of cases when they get "HTMLLoader failed to initialize" error message. It's coming from users both on Mac and Windows.

Can you give me a hint what can go wrong, what should I check?

I saw a few discussions here already related to "HTMLLoader failed to initialize" error message but none of them were relevant.

This topic has been closed for replies.

1 reply

chris.campbell
chris.campbell
Legend
May 6, 2013

I don't know of any outstanding issues where this can happen.  Any chance you can reproduce this consistently?  If so, could you please open a new bug report on this over at bugbase.adobe.com?  When adding the bug, please include sample code or an application so we can quickly test this out internally.  If you'd like to keep this private, feel free to email the attachment to me directly (ccampbel@adobe.com). 

Thanks,

Chris

N
nyuhuhuuAuthor
Participant
May 8, 2013

Hi Chris,

We are not able to reproduce the issue but we keep seeing in our logs that couple of users face this issue (both Mac and Windows). We are trying to get more information from the users in the mean time. Also I'm curious if there can be a problem on our side.

chris.campbell
chris.campbell
Legend
May 8, 2013

I wouldn't be terribly surprised if this was just a problem with HTMLLoader.  I've encountered issues in the past and though we've fixed them it's possible that others remain.  Depending on your usage, you might want to consider using StageWebView.  This component will use the system's WebKit instead of the version built into the runtime.  This has the benefit of being faster and more recent than the version we include with AIR.  It does have some downsides though, depending on your usage.

http://help.adobe.com/en_US/FlashPlatform/reference/actionscript/3/flash/media/StageWebView.html

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