I can't get AIR to run...says installing update windows/x86/patch/3.1.0.4880 fails-exits with 0 code

I had already tried Fix-it, but tried again, several times and still can’t run.

I have a

Sony Vaio less than 2 years old:

Windows 7 Home Premium

Intel ® Core™ i3CPU 2.13 Ghz processor

4 GB ram

64 bit OS

Is it a directory problem? Also, the instructions to find the log file for Windows 7 were not quite right in location in my system.

When I look at the AIR install file (which I have tried to install, uninstall and reinstall a number of times), I see (code from install log below):

Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

Commandline is: -installupdatecheck

Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR

Performing pingback request

Pingback request completed with HTTP status 200

Starting runtime background update check

Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.1.0.4880/update

Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.1.0.4880/update to C:\Users\Owner\AppData\Roaming\Adobe\AIR\Updater\Background

Runtime update not available

Unpackaging cancelled

Runtime Installer end with exit code 0

I ran the update but still it wouldn’t work. Same message. The log file for that update is below:

Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86 (I have Windows 7)

Commandline is:

Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR

Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck

Runtime Installer end with exit code 0

Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86

Commandline is: -installupdatecheck

Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR

Performing pingback request

Pingback request completed with HTTP status 200

Starting runtime background update check

Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update

Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update to C:\Users\Owner\AppData\Roaming\Adobe\AIR\Updater\Background

Unpackaging complete

Download success

Runtime updated downloaded

User has selected immediate install of the update

Starting runtime background update installation

Launching subprocess with commandline C:\Users\Owner\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update

Runtime updater successfully launched

Runtime Installer end with exit code 0

Runtime Installer begin with version 3.2.0.2070 on Windows Vista x86

Commandline is: -update

Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR

Relaunching with elevation

Launching subprocess with commandline c:\users\owner\appdata\local\temp\air3f3e.tmp\adobe air installer.exe -ei

Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86

Commandline is: -stdio
.\pipe\AIR_6876_0 -ei

Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR

Starting silent runtime update. Updating runtime from version 3.1.0.4880 to version 3.2.0.2070

Installing msi at c:\users\owner\appdata\local\temp\air3f3e.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}

Runtime Installer end with exit code 0

Elevated install completed

Runtime Installer end with exit code 0

Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck

Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86

Commandline is: -updatecheck

Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR

Performing pingback request

Pingback request completed with HTTP status 200

Starting runtime background update check

Clearing unused background update directory

Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0.2070/update

Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0.2070/update to C:\Users\Owner\AppData\Roaming\Adobe\AIR\Updater\Background

Runtime update not available

Unpackaging cancelled

Runtime Installer end with exit code 0

Hope you can spot it!

Thanks,