I can't install my HTC Sync application using Adobe AIR

Question

I am having same issue installing HTC sync software - It was running fine until I updated to latest version, did you find a solution to problem? I have pu=t run log below:-

[2012-04-03:17:41:42] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86

[2012-04-03:17:41:42] Commandline is: -silent

[2012-04-03:17:41:42] Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-04-03:17:41:42] Starting silent runtime update. Updating runtime from version 3.1.0.4880 to version 3.2.0.2070

[2012-04-03:17:41:43] Installing msi at c:\users\paul\appdata\local\temp\air5c61.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}

[2012-04-03:17:41:46] Runtime Installer end with exit code 0

[2012-04-09:13:01:08] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86

[2012-04-09:13:01:08] Commandline is:

[2012-04-09:13:01:08] No installed runtime detected

[2012-04-09:13:01:11] Relaunching with elevation

[2012-04-09:13:01:11] Launching subprocess with commandline c:\users\paul\appdata\local\temp\air1778.tmp\adobe air installer.exe -ei

[2012-04-09:13:01:14] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86

[2012-04-09:13:01:14] Commandline is: -stdio \\.\pipe\AIR_6188_0 -ei

[2012-04-09:13:01:14] No installed runtime detected

[2012-04-09:13:01:14] Starting silent runtime install. Installing runtime version 3.2.0.2070

[2012-04-09:13:01:14] Installing msi at c:\users\paul\appdata\local\temp\air1778.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}

[2012-04-09:13:01:14] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-09:13:01:14] Rolling back install of c:\users\paul\appdata\local\temp\air1778.tmp\setup.msi

[2012-04-09:13:01:15] Rollback complete

[2012-04-09:13:01:15] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-09:13:01:15] Runtime Installer end with exit code 7

[2012-04-09:13:01:20] Runtime Installer end with exit code 7

[2012-04-09:13:01:31] Runtime Installer begin with version 3.2.0.2070 on Windows Vista x86

[2012-04-09:13:01:31] Commandline is:

[2012-04-09:13:01:31] No installed runtime detected

[2012-04-09:13:01:35] Relaunching with elevation

[2012-04-09:13:01:35] Launching subprocess with commandline c:\users\paul\appdata\local\temp\air6d93.tmp\adobe air installer.exe -ei

[2012-04-09:13:01:37] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86

[2012-04-09:13:01:37] Commandline is: -stdio \\.\pipe\AIR_7932_0 -ei

[2012-04-09:13:01:37] No installed runtime detected

[2012-04-09:13:01:37] Starting silent runtime install. Installing runtime version 3.2.0.2070

[2012-04-09:13:01:37] Installing msi at c:\users\paul\appdata\local\temp\air6d93.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}

[2012-04-09:13:01:37] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-09:13:01:37] Rolling back install of c:\users\paul\appdata\local\temp\air6d93.tmp\setup.msi

[2012-04-09:13:01:37] Rollback complete

[2012-04-09:13:01:37] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-09:13:01:37] Runtime Installer end with exit code 7

[2012-04-09:13:01:39] Runtime Installer end with exit code 7

[2012-04-09:13:02:11] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86

[2012-04-09:13:02:11] Commandline is:

[2012-04-09:13:02:11] No installed runtime detected

[2012-04-09:13:02:14] Relaunching with elevation

[2012-04-09:13:02:14] Launching subprocess with commandline c:\users\paul\appdata\local\temp\aire63.tmp\adobe air installer.exe -ei

[2012-04-09:13:02:16] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86

[2012-04-09:13:02:16] Commandline is: -stdio \\.\pipe\AIR_6504_0 -ei

[2012-04-09:13:02:16] No installed runtime detected

[2012-04-09:13:02:16] Starting silent runtime install. Installing runtime version 3.2.0.2070

[2012-04-09:13:02:16] Installing msi at c:\users\paul\appdata\local\temp\aire63.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}

[2012-04-09:13:02:16] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-09:13:02:16] Rolling back install of c:\users\paul\appdata\local\temp\aire63.tmp\setup.msi

[2012-04-09:13:02:16] Rollback complete

[2012-04-09:13:02:16] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-09:13:02:16] Runtime Installer end with exit code 7

[2012-04-09:13:02:18] Runtime Installer end with exit code 7

[2012-04-09:13:02:31] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86

[2012-04-09:13:02:31] Commandline is:

[2012-04-09:13:02:31] No installed runtime detected

[2012-04-09:13:02:34] Relaunching with elevation

[2012-04-09:13:02:34] Launching subprocess with commandline c:\users\paul\appdata\local\temp\air5958.tmp\adobe air installer.exe -ei

[2012-04-09:13:02:34] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86

[2012-04-09:13:02:34] Commandline is: -stdio \\.\pipe\AIR_3712_0 -ei

[2012-04-09:13:02:34] No installed runtime detected

[2012-04-09:13:02:34] Starting silent runtime install. Installing runtime version 3.2.0.2070

[2012-04-09:13:02:34] Installing msi at c:\users\paul\appdata\local\temp\air5958.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}

[2012-04-09:13:02:34] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-09:13:02:34] Rolling back install of c:\users\paul\appdata\local\temp\air5958.tmp\setup.msi

[2012-04-09:13:02:34] Rollback complete

[2012-04-09:13:02:34] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-09:13:02:34] Runtime Installer end with exit code 7

[2012-04-09:13:02:41] Runtime Installer end with exit code 7

[2012-04-09:13:02:51] Runtime Installer begin with version 3.2.0.2070 on Windows Vista x86

[2012-04-09:13:02:51] Commandline is:

[2012-04-09:13:02:51] No installed runtime detected

[2012-04-09:13:02:55] Relaunching with elevation

[2012-04-09:13:02:55] Launching subprocess with commandline c:\users\paul\appdata\local\temp\aira880.tmp\adobe air installer.exe -ei

[2012-04-09:13:02:57] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86

[2012-04-09:13:02:57] Commandline is: -stdio \\.\pipe\AIR_7248_0 -ei

[2012-04-09:13:02:57] No installed runtime detected

[2012-04-09:13:02:57] Starting silent runtime install. Installing runtime version 3.2.0.2070

[2012-04-09:13:02:57] Installing msi at c:\users\paul\appdata\local\temp\aira880.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}

[2012-04-09:13:02:57] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-09:13:02:57] Rolling back install of c:\users\paul\appdata\local\temp\aira880.tmp\setup.msi

[2012-04-09:13:02:57] Rollback complete

[2012-04-09:13:02:57] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-09:13:02:57] Runtime Installer end with exit code 7

[2012-04-09:13:02:59] Runtime Installer end with exit code 7

[2012-04-09:13:09:06] Runtime Installer begin with version 3.2.0.2070 on Windows Vista x86

[2012-04-09:13:09:06] Commandline is:

[2012-04-09:13:09:06] No installed runtime detected

[2012-04-09:13:09:09] Relaunching with elevation

[2012-04-09:13:09:09] Launching subprocess with commandline c:\users\paul\appdata\local\temp\air6318.tmp\adobe air installer.exe -ei

[2012-04-09:13:09:10] Runtime Installer begin with version 3.2.0.2070 on Windows Vista x86

[2012-04-09:13:09:10] Commandline is: -stdio \\.\pipe\AIR_6544_0 -ei

[2012-04-09:13:09:10] No installed runtime detected

[2012-04-09:13:09:10] Starting silent runtime install. Installing runtime version 3.2.0.2070

[2012-04-09:13:09:10] Installing msi at c:\users\paul\appdata\local\temp\air6318.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}

[2012-04-09:13:09:10] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-09:13:09:10] Rolling back install of c:\users\paul\appdata\local\temp\air6318.tmp\setup.msi

[2012-04-09:13:09:10] Rollback complete

[2012-04-09:13:09:10] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-09:13:09:10] Runtime Installer end with exit code 7

[2012-04-09:13:09:12] Runtime Installer end with exit code 7

[2012-04-09:13:12:59] Runtime Installer begin with version 3.2.0.2070 on Windows XP x86

[2012-04-09:13:12:59] Commandline is:

[2012-04-09:13:12:59] No installed runtime detected

[2012-04-09:13:13:20] Starting runtime install. Installing runtime version 3.2.0.2070

[2012-04-09:13:13:20] Installing msi at c:\users\paul\appdata\local\temp\aire7f0.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}

[2012-04-09:13:13:20] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-09:13:13:20] Rolling back install of c:\users\paul\appdata\local\temp\aire7f0.tmp\setup.msi

[2012-04-09:13:13:20] Rollback complete

[2012-04-09:13:13:20] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-09:13:13:22] Runtime Installer end with exit code 7

[2012-04-09:13:57:50] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86

[2012-04-09:13:57:50] Commandline is: -silent

[2012-04-09:13:57:50] No installed runtime detected

[2012-04-09:13:57:50] Starting silent runtime install. Installing runtime version 3.2.0.2070

[2012-04-09:13:57:50] Installing msi at c:\users\paul\appdata\local\temp\airfdc2.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}

[2012-04-09:13:57:50] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-09:13:57:50] Rolling back install of c:\users\paul\appdata\local\temp\airfdc2.tmp\setup.msi

[2012-04-09:13:57:50] Rollback complete

[2012-04-09:13:57:50] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-09:13:57:50] Runtime Installer end with exit code 7

[2012-04-09:14:03:12] Runtime Installer begin with version 3.2.0.2070 on Windows XP x86

[2012-04-09:14:03:12] Commandline is:

[2012-04-09:14:03:12] No installed runtime detected

[2012-04-09:14:03:16] Starting runtime install. Installing runtime version 3.2.0.2070

[2012-04-09:14:03:16] Installing msi at c:\users\paul\appdata\local\temp\air54d3.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}

[2012-04-09:14:03:17] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-09:14:03:17] Rolling back install of c:\users\paul\appdata\local\temp\air54d3.tmp\setup.msi

[2012-04-09:14:03:17] Rollback complete

[2012-04-09:14:03:17] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-09:14:03:19] Runtime Installer end with exit code 7

[2012-04-09:14:57:58] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2012-04-09:14:57:58] Commandline is: -silent

[2012-04-09:14:57:58] No installed runtime detected

[2012-04-09:14:57:58] Starting silent runtime install. Installing runtime version 3.1.0.4880

[2012-04-09:14:57:58] Installing msi at c:\users\paul\appdata\local\temp\air85a4.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}

[2012-04-09:14:57:59] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2012-04-09:14:57:59] Rolling back install of c:\users\paul\appdata\local\temp\air85a4.tmp\setup.msi

[2012-04-09:14:57:59] Rollback complete

[2012-04-09:14:57:59] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2012-04-09:14:57:59] Runtime Installer end with exit code 7

[2012-04-09:20:14:15] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86

[2012-04-09:20:14:15] Commandline is:

[2012-04-09:20:14:15] No installed runtime detected

[2012-04-09:20:14:18] Relaunching with elevation

[2012-04-09:20:14:18] Launching subprocess with commandline c:\users\paul\appdata\local\temp\air3b79.tmp\adobe air installer.exe -ei

[2012-04-09:20:14:20] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86

[2012-04-09:20:14:20] Commandline is: -stdio \\.\pipe\AIR_7756_0 -ei

[2012-04-09:20:14:20] No installed runtime detected

[2012-04-09:20:14:20] Starting silent runtime install. Installing runtime version 3.2.0.2070

[2012-04-09:20:14:21] Installing msi at c:\users\paul\appdata\local\temp\air3b79.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}

[2012-04-09:20:14:21] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-09:20:14:21] Rolling back install of c:\users\paul\appdata\local\temp\air3b79.tmp\setup.msi

[2012-04-09:20:14:21] Rollback complete

[2012-04-09:20:14:21] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-09:20:14:21] Runtime Installer end with exit code 7

[2012-04-09:20:14:24] Runtime Installer end with exit code 7

[2012-04-09:20:14:43] Runtime Installer begin with version 3.2.0.2070 on Windows Vista x86

[2012-04-09:20:14:43] Commandline is:

[2012-04-09:20:14:43] No installed runtime detected

[2012-04-09:20:14:46] Relaunching with elevation

[2012-04-09:20:14:46] Launching subprocess with commandline c:\users\paul\appdata\local\temp\air9a4b.tmp\adobe air installer.exe -ei

[2012-04-09:20:14:48] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86

[2012-04-09:20:14:48] Commandline is: -stdio \\.\pipe\AIR_2392_0 -ei

[2012-04-09:20:14:48] No installed runtime detected

[2012-04-09:20:14:48] Starting silent runtime install. Installing runtime version 3.2.0.2070

[2012-04-09:20:14:48] Installing msi at c:\users\paul\appdata\local\temp\air9a4b.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}

[2012-04-09:20:14:49] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-09:20:14:49] Rolling back install of c:\users\paul\appdata\local\temp\air9a4b.tmp\setup.msi

[2012-04-09:20:14:49] Rollback complete

[2012-04-09:20:14:49] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-09:20:14:49] Runtime Installer end with exit code 7

[2012-04-09:20:14:54] Runtime Installer end with exit code 7

[2012-04-09:20:29:22] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86

[2012-04-09:20:29:22] Commandline is:

[2012-04-09:20:29:22] No installed runtime detected

[2012-04-09:20:29:26] Relaunching with elevation

[2012-04-09:20:29:26] Launching subprocess with commandline c:\users\paul\appdata\local\temp\air6180.tmp\adobe air installer.exe -ei

[2012-04-09:20:29:26] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86

[2012-04-09:20:29:26] Commandline is: -stdio \\.\pipe\AIR_1184_0 -ei

[2012-04-09:20:29:26] No installed runtime detected

[2012-04-09:20:29:26] Starting silent runtime install. Installing runtime version 3.2.0.2070

[2012-04-09:20:29:26] Installing msi at c:\users\paul\appdata\local\temp\air6180.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}

[2012-04-09:20:29:26] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-09:20:29:26] Rolling back install of c:\users\paul\appdata\local\temp\air6180.tmp\setup.msi

[2012-04-09:20:29:26] Rollback complete

[2012-04-09:20:29:26] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-09:20:29:26] Runtime Installer end with exit code 7

[2012-04-09:20:29:28] Runtime Installer end with exit code 7

[2012-04-09:20:29:46] Runtime Installer begin with version 3.2.0.2070 on Windows Vista x86

[2012-04-09:20:29:46] Commandline is:

[2012-04-09:20:29:46] No installed runtime detected

[2012-04-09:20:29:49] Relaunching with elevation

[2012-04-09:20:29:49] Launching subprocess with commandline c:\users\paul\appdata\local\temp\airba2a.tmp\adobe air installer.exe -ei

[2012-04-09:20:29:49] Runtime Installer begin with version 3.2.0.2070 on Windows Vista x86

[2012-04-09:20:29:49] Commandline is: -stdio \\.\pipe\AIR_11768_0 -ei

[2012-04-09:20:29:49] No installed runtime detected

[2012-04-09:20:29:49] Starting silent runtime install. Installing runtime version 3.2.0.2070

[2012-04-09:20:29:49] Installing msi at c:\users\paul\appdata\local\temp\airba2a.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}

[2012-04-09:20:29:49] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-09:20:29:49] Rolling back install of c:\users\paul\appdata\local\temp\airba2a.tmp\setup.msi

[2012-04-09:20:29:49] Rollback complete

[2012-04-09:20:29:49] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-09:20:29:49] Runtime Installer end with exit code 7

[2012-04-09:20:29:54] Runtime Installer end with exit code 7

[2012-04-09:20:38:05] Runtime Installer begin with version 3.2.0.2070 on Windows Vista x86

[2012-04-09:20:38:05] Commandline is:

[2012-04-09:20:38:05] No installed runtime detected

[2012-04-09:20:38:13] Relaunching with elevation

[2012-04-09:20:38:13] Launching subprocess with commandline c:\users\paul\appdata\local\temp\air4f28.tmp\adobe air installer.exe -ei

[2012-04-09:20:38:13] Runtime Installer begin with version 3.2.0.2070 on Windows Vista x86

[2012-04-09:20:38:13] Commandline is: -stdio \\.\pipe\AIR_6196_0 -ei

[2012-04-09:20:38:13] No installed runtime detected

[2012-04-09:20:38:13] Starting silent runtime install. Installing runtime version 3.2.0.2070

[2012-04-09:20:38:13] Installing msi at c:\users\paul\appdata\local\temp\air4f28.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}

[2012-04-09:20:38:14] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-09:20:38:14] Rolling back install of c:\users\paul\appdata\local\temp\air4f28.tmp\setup.msi

[2012-04-09:20:38:14] Rollback complete

[2012-04-09:20:38:14] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-09:20:38:14] Runtime Installer end with exit code 7

[2012-04-09:20:38:32] Runtime Installer end with exit code 7

[2012-04-09:20:45:17] Runtime Installer begin with version 3.2.0.2070 on Windows Vista x86

[2012-04-09:20:45:17] Commandline is:

[2012-04-09:20:45:17] No installed runtime detected

[2012-04-09:20:45:20] Relaunching with elevation

[2012-04-09:20:45:20] Launching subprocess with commandline c:\users\paul\appdata\local\temp\airf131.tmp\adobe air installer.exe -ei

[2012-04-09:20:45:20] Runtime Installer begin with version 3.2.0.2070 on Windows Vista x86

[2012-04-09:20:45:20] Commandline is: -stdio \\.\pipe\AIR_3616_0 -ei

[2012-04-09:20:45:20] No installed runtime detected

[2012-04-09:20:45:20] Starting silent runtime install. Installing runtime version 3.2.0.2070

[2012-04-09:20:45:20] Installing msi at c:\users\paul\appdata\local\temp\airf131.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}

[2012-04-09:20:45:21] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-09:20:45:21] Rolling back install of c:\users\paul\appdata\local\temp\airf131.tmp\setup.msi

[2012-04-09:20:45:21] Rollback complete

[2012-04-09:20:45:21] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-09:20:45:21] Runtime Installer end with exit code 7

[2012-04-09:20:45:23] Runtime Installer end with exit code 7

[2012-04-09:20:50:46] Runtime Installer begin with version 3.2.0.2070 on Windows Vista x86

[2012-04-09:20:50:46] Commandline is:

[2012-04-09:20:50:46] No installed runtime detected

[2012-04-09:20:50:49] Relaunching with elevation

[2012-04-09:20:50:49] Launching subprocess with commandline c:\users\paul\appdata\local\temp\airf4ca.tmp\adobe air installer.exe -ei

[2012-04-09:20:50:49] Runtime Installer begin with version 3.2.0.2070 on Windows Vista x86

[2012-04-09:20:50:49] Commandline is: -stdio \\.\pipe\AIR_11928_0 -ei

[2012-04-09:20:50:49] No installed runtime detected

[2012-04-09:20:50:49] Starting silent runtime install. Installing runtime version 3.2.0.2070

[2012-04-09:20:50:49] Installing msi at c:\users\paul\appdata\local\temp\airf4ca.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}

[2012-04-09:20:50:49] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-09:20:50:49] Rolling back install of c:\users\paul\appdata\local\temp\airf4ca.tmp\setup.msi

[2012-04-09:20:50:49] Rollback complete

[2012-04-09:20:50:49] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-09:20:50:50] Runtime Installer end with exit code 7

[2012-04-09:20:50:52] Runtime Installer end with exit code 7

[2012-04-09:21:06:19] Runtime Installer begin with version 3.2.0.2070 on Windows Vista x86

[2012-04-09:21:06:19] Commandline is:

[2012-04-09:21:06:19] No installed runtime detected

[2012-04-09:21:06:25] Relaunching with elevation

[2012-04-09:21:06:25] Launching subprocess with commandline c:\users\paul\appdata\local\temp\air3340.tmp\adobe air installer.exe -ei

[2012-04-09:21:06:25] Runtime Installer begin with version 3.2.0.2070 on Windows Vista x86

[2012-04-09:21:06:25] Commandline is: -stdio \\.\pipe\AIR_11716_0 -ei

[2012-04-09:21:06:25] No installed runtime detected

[2012-04-09:21:06:26] Starting silent runtime install. Installing runtime version 3.2.0.2070

[2012-04-09:21:06:26] Installing msi at c:\users\paul\appdata\local\temp\air3340.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}

[2012-04-09:21:06:26] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-09:21:06:26] Rolling back install of c:\users\paul\appdata\local\temp\air3340.tmp\setup.msi

[2012-04-09:21:06:26] Rollback complete

[2012-04-09:21:06:26] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-09:21:06:26] Runtime Installer end with exit code 7

[2012-04-09:21:06:29] Runtime Installer end with exit code 7

[2012-04-10:11:42:47] Runtime Installer begin with version 3.2.0.2070 on Windows Vista x86

[2012-04-10:11:42:47] Commandline is:

[2012-04-10:11:42:47] No installed runtime detected

[2012-04-10:11:42:51] Relaunching with elevation

[2012-04-10:11:42:51] Launching subprocess with commandline c:\users\paul\appdata\local\temp\air4a29.tmp\adobe air installer.exe -ei

[2012-04-10:11:42:51] Runtime Installer begin with version 3.2.0.2070 on Windows Vista x86

[2012-04-10:11:42:51] Commandline is: -stdio \\.\pipe\AIR_10628_0 -ei

[2012-04-10:11:42:51] No installed runtime detected

[2012-04-10:11:42:51] Starting silent runtime install. Installing runtime version 3.2.0.2070

[2012-04-10:11:42:51] Installing msi at c:\users\paul\appdata\local\temp\air4a29.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}

[2012-04-10:11:42:51] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-10:11:42:51] Rolling back install of c:\users\paul\appdata\local\temp\air4a29.tmp\setup.msi

[2012-04-10:11:42:51] Rollback complete

[2012-04-10:11:42:51] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-10:11:42:51] Runtime Installer end with exit code 7

[2012-04-10:11:42:54] Runtime Installer end with exit code 7

[2012-04-10:11:50:13] Runtime Installer begin with version 3.2.0.2070 on Windows Vista x86

[2012-04-10:11:50:13] Commandline is:

[2012-04-10:11:50:13] No installed runtime detected

[2012-04-10:11:50:15] Relaunching with elevation

[2012-04-10:11:50:15] Launching subprocess with commandline c:\users\paul\appdata\local\temp\air1ad0.tmp\adobe air installer.exe -ei

[2012-04-10:11:50:15] Runtime Installer begin with version 3.2.0.2070 on Windows Vista x86

[2012-04-10:11:50:15] Commandline is: -stdio \\.\pipe\AIR_9172_0 -ei

[2012-04-10:11:50:15] No installed runtime detected

[2012-04-10:11:50:16] Starting silent runtime install. Installing runtime version 3.2.0.2070

[2012-04-10:11:50:16] Installing msi at c:\users\paul\appdata\local\temp\air1ad0.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}

[2012-04-10:11:50:16] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-10:11:50:16] Rolling back install of c:\users\paul\appdata\local\temp\air1ad0.tmp\setup.msi

[2012-04-10:11:50:16] Rollback complete

[2012-04-10:11:50:16] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-10:11:50:16] Runtime Installer end with exit code 7

[2012-04-10:11:50:18] Runtime Installer end with exit code 7

[2012-04-10:11:57:20] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86

[2012-04-10:11:57:20] Commandline is:

[2012-04-10:11:57:20] No installed runtime detected

[2012-04-10:11:57:23] Relaunching with elevation

[2012-04-10:11:57:23] Launching subprocess with commandline c:\users\paul\appdata\local\temp\aira100.tmp\adobe air installer.exe -ei

[2012-04-10:11:57:23] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86

[2012-04-10:11:57:23] Commandline is: -stdio \\.\pipe\AIR_7152_0 -ei

[2012-04-10:11:57:23] No installed runtime detected

[2012-04-10:11:57:24] Starting silent runtime install. Installing runtime version 3.2.0.2070

[2012-04-10:11:57:24] Installing msi at c:\users\paul\appdata\local\temp\aira100.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}

[2012-04-10:11:57:24] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-10:11:57:24] Rolling back install of c:\users\paul\appdata\local\temp\aira100.tmp\setup.msi

[2012-04-10:11:57:24] Rollback complete

[2012-04-10:11:57:24] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-10:11:57:24] Runtime Installer end with exit code 7

[2012-04-10:11:57:30] Runtime Installer end with exit code 7

[2012-04-10:11:57:43] Runtime Installer begin with version 3.2.0.2070 on Windows Vista x86

[2012-04-10:11:57:43] Commandline is:

[2012-04-10:11:57:43] No installed runtime detected

[2012-04-10:11:57:46] Relaunching with elevation

[2012-04-10:11:57:46] Launching subprocess with commandline c:\users\paul\appdata\local\temp\airf8cf.tmp\adobe air installer.exe -ei

[2012-04-10:11:57:47] Runtime Installer begin with version 3.2.0.2070 on Windows Vista x86

[2012-04-10:11:57:47] Commandline is: -stdio \\.\pipe\AIR_6900_0 -ei

[2012-04-10:11:57:47] No installed runtime detected

[2012-04-10:11:57:47] Starting silent runtime install. Installing runtime version 3.2.0.2070

[2012-04-10:11:57:47] Installing msi at c:\users\paul\appdata\local\temp\airf8cf.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}

[2012-04-10:11:57:47] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-10:11:57:47] Rolling back install of c:\users\paul\appdata\local\temp\airf8cf.tmp\setup.msi

[2012-04-10:11:57:47] Rollback complete

[2012-04-10:11:57:47] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-10:11:57:47] Runtime Installer end with exit code 7

[2012-04-10:11:57:49] Runtime Installer end with exit code 7

[2012-04-10:13:40:11] Runtime Installer begin with version 3.2.0.2070 on Windows Vista x86

[2012-04-10:13:40:11] Commandline is:

[2012-04-10:13:40:11] No installed runtime detected

[2012-04-10:13:40:17] Relaunching with elevation

[2012-04-10:13:40:17] Launching subprocess with commandline c:\users\paul\appdata\local\temp\airae38.tmp\adobe air installer.exe -ei

[2012-04-10:13:40:17] Runtime Installer begin with version 3.2.0.2070 on Windows Vista x86

[2012-04-10:13:40:17] Commandline is: -stdio \\.\pipe\AIR_2060_0 -ei

[2012-04-10:13:40:17] No installed runtime detected

[2012-04-10:13:40:17] Starting silent runtime install. Installing runtime version 3.2.0.2070

[2012-04-10:13:40:18] Installing msi at c:\users\paul\appdata\local\temp\airae38.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}

[2012-04-10:13:40:18] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-10:13:40:18] Rolling back install of c:\users\paul\appdata\local\temp\airae38.tmp\setup.msi

[2012-04-10:13:40:18] Rollback complete

[2012-04-10:13:40:18] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2012-04-10:13:40:18] Runtime Installer end with exit code 7

[2012-04-10:13:40:45] Runtime Installer end with exit code 7

chris.campbell · Answer

I'm sorry you're running into installation issues with AIR. Microsoft has just released a new utility that can help resolve installation problems. Would you mind giving this a try and let us know how it works for you? When running the Fix it, go through the uninstall process and try to remove Adobe AIR from your system. Once finished, download the latest version of AIR and install again.

Microsoft Install and Uninstall Fix It

If you still encounter problems, we'll need to review the AIR installer log to better diagnose the issue. Please post back with the log contents. You can find instructions for finding these logs here:

AIR Installer Log Instructions

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