I cannot install Adobe Air on vista

Question

I couldn't install the latest upgrade, so i uninstalled Adobe Air and tried to reinstall, but similar to other people in this forum i get the message 'an error occurred while installing Adobe Air. Installation may not be allowed by your administartor. Please contact your administrator.'

I've tried the other solutions suggested in other threads, and the advice on the troubleshoot AIR installation page, to no avail.

Does anyone have any other suggestions how to solve this problem?

chris.campbell · Answer

Hello,I'm sorry you're running into installation issues with AIR. Microsoft has just released a new utility that can help resolve installation problems. Would you mind giving this a try and let us know how it works for you? When running the Fix it, go through the uninstall process and try to remove Adobe AIR from your system. Once finished, download the latest version of AIR and install again.Microsoft Install and Uninstall Fix It If you still encounter problems, we'll need to review the AIR installer log to better diagnose the issue. Please post back with the log contents. You can find instructions for finding these logs here: AIR Installer Log InstructionsThanks,Chris

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