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Beighty
Participant
January 16, 2018
Answered

I Updated Adobe Air and now it doesnt work!

  • January 16, 2018
  • 1 reply
  • 3490 views

So i was playing this game, Realm Of the Mad God (downloaded it from Steam) but apparently i had an Outdated version of AIR so it asked me if i wanted to update and i updated it, but now it does not run my game. When i try to open it, a message appears saying "Adobe AIR - The required native extension is missing for this application. Try re-installing or contacting the publisher for assistance."

Now, i uninstalled Air and installed it again but it didnt work, so i uninstalled the game and re installed it from Steam but it didnt work as well
What is going on? What can i do?

This topic has been closed for replies.
Correct answer Beighty

@barbarad19354805 This is how to fix it (At least for me):

1. Go to Applications/Utilities and find the Adobe AIR uninstaller, and uninstall.

2. Follow this link https://helpx.adobe.com/air/kb/archived-air-sdk-version.html and install runtime version 19 of Adobe AIR.

Done.
(i also had to reinstall my game, but i dont know if u would have to)

1 reply

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barbarad19354805
Participating Frequently
January 16, 2018

I am sorry but I don't have the answer to your problem but I am experiencing similar with my digital crafting program 'Do-Crafts Digital Designer' and I would be very interested in any replies you receive that may help me also.

I am getting very frustrated as I rely on this program for my hobby, I understand that Google and Adobe are trying to get a 'fix' for this but I don't use Google and I am receiving this message also, I use Safari and Internet Explorer.

Let us hope that something will get 'repaired' very soon.

    B
    BeightyAuthorCorrect answer
    Participant
    January 16, 2018

    @barbarad19354805 This is how to fix it (At least for me):

    1. Go to Applications/Utilities and find the Adobe AIR uninstaller, and uninstall.

    2. Follow this link https://helpx.adobe.com/air/kb/archived-air-sdk-version.html and install runtime version 19 of Adobe AIR.

    Done.
    (i also had to reinstall my game, but i dont know if u would have to)

    I
    ItzCookieMonster
    Participant
    July 11, 2020

    Where is the applications/utilities?

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