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jer99b
Participant
August 4, 2016
Question

Install and Uninstall Failures - best solution?

  • August 4, 2016
  • 0 replies
  • 356 views

In addition to other (older 5.5) Adobe products, I have installed Air a while back on my Windows 7 Ultimate SP1 64 bitOS

Recently I had to update it and for some reason, after that, problems occurred with a Pandora desktop app. I uninstalled the app and checked the version of AIR. The version I have is version 1.

Here's what I did

1)SO I updated and it  didnt give any error.

2)The version still looks like 1.

3)So I tried to uninstall using control panel.

I get the message:

"The applicatoin requires a version of Adobe AIR which can not be found. Please download the latest version from http://www.adobe.com/go/getair, or contact the application author for an updated version."

So I try to install - goto step 1

LOOP with no solution

So I tried using the -uninstall option.  No Luck.

I've read and have done everything (I believe) that has been suggested.

Are there steps to go into the registry and get rid of this loop?

I really need to get the latest, greatest and feel that starting without ANY AIR would be the best. However it does not uninstall.

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