Skip to main content
Participant
April 5, 2012
Question

Installation of Adobe Air recommended update

  • April 5, 2012
  • 3 replies
  • 620 views

I am running AdobeAir version 3.2.0.2070.  Upon attempting to update I receive the following error message.   This Application cannot be installed because this installation has been mis-configured.  Please contact the application author for assistance.   I have made the following attempts:


Uninstall, new install

tried Microsoft "fixit" program

many reboots

All to no avail!!

This topic has been closed for replies.

3 replies

chris.campbell
Legend
April 5, 2012

Can you post your AIR installer log(s) so I can take a look?

Windows log location

yelro5Author
Participant
April 5, 2012

See attached

Thanks

Orley Hatfield

chris.campbell
Legend
April 5, 2012

Hi Orley,

Unfortunately I don't think you can attach files to posts.  You can either email me the file at ccampbel@adobe.com or you can copy/paste the contents of the log to a post.

Chris