Not sure how to do that. I tried to follow the instructions on the link that you provided, but it doesn't tell me how. I search the Adobe site for AIR Installer Log. I tried to follow the instructions for creating and copying the log, but it tells me to type in cd\documents and settings\userName. I am using windows 7 x64. documents is one folder and settings is another. I keep getting an error message in DOS that says "cannot find the path specified. I also did a search for AIR 3.3 on my system and the only place that it shows up is in the downloads folder. I would assume that if it were installed correctly, it would show up in either program files or program files (x86) folders. Is there another wahy to create and copy an installation log?
I don't know if this is what you are looking for or if this helps, but this temp file was created when I tried to instal AIR 3.3. I found the "setup" file. When I clicked on it, It says "Could not access network location (computed)." Here is the log file that was created:
=== Verbose logging started: 8/8/2012 23:10:07 Build type: SHIP UNICODE 5.00.7601.00 Calling process: C:\Windows\System32\msiexec.exe ===
MSI (c) (34:20) [23:10:07:720]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg
MSI (c) (34:20) [23:10:07:720]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg
MSI (c) (34:8C) [23:10:07:806]: Resetting cached policy values
MSI (c) (34:8C) [23:10:07:806]: Machine policy value 'Debug' is 0
MSI (c) (34:8C) [23:10:07:806]: ******* RunEngine:
******* Product: C:\Users\STEWAR~1\AppData\Local\Temp\AIRFCB1.tmp\setup.msi
******* Action:
******* CommandLine: **********
MSI (c) (34:8C) [23:10:07:810]: Machine policy value 'DisableUserInstalls' is 0
MSI (c) (34:8C) [23:10:07:940]: Cloaking enabled.
MSI (c) (34:8C) [23:10:07:940]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (34:8C) [23:10:07:961]: End dialog not enabled
MSI (c) (34:8C) [23:10:07:961]: Original package ==> C:\Users\STEWAR~1\AppData\Local\Temp\AIRFCB1.tmp\setup.msi
MSI (c) (34:8C) [23:10:07:961]: Package we're running from ==> c:\Windows\Installer\3a8771b.msi
MSI (c) (34:8C) [23:10:07:990]: APPCOMPAT: Uninstall Flags override found.
MSI (c) (34:8C) [23:10:07:990]: APPCOMPAT: Uninstall VersionNT override found.
MSI (c) (34:8C) [23:10:07:990]: APPCOMPAT: Uninstall ServicePackLevel override found.
MSI (c) (34:8C) [23:10:07:990]: APPCOMPAT: looking for appcompat database entry with ProductCode '{65CB4C08-C47B-4A7E-A6A4-50C06ADA5FC6}'.
MSI (c) (34:8C) [23:10:07:990]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (34:8C) [23:10:08:010]: MSCOREE not loaded loading copy from system32
MSI (c) (34:8C) [23:10:08:013]: Machine policy value 'DisablePatch' is 0
MSI (c) (34:8C) [23:10:08:013]: Machine policy value 'AllowLockdownPatch' is 0
MSI (c) (34:8C) [23:10:08:013]: Machine policy value 'DisableLUAPatching' is 0
MSI (c) (34:8C) [23:10:08:013]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (c) (34:8C) [23:10:08:013]: Enabling baseline caching for this transaction since all active patches are MSI 3.0 style MSPs or at least one MSI 3.0 minor update patch is active
MSI (c) (34:8C) [23:10:08:014]: APPCOMPAT: looking for appcompat database entry with ProductCode '{65CB4C08-C47B-4A7E-A6A4-50C06ADA5FC6}'.
MSI (c) (34:8C) [23:10:08:014]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (34:8C) [23:10:08:014]: Transforms are not secure.
MSI (c) (34:8C) [23:10:08:014]: Note: 1: 2205 2: 3: Control
MSI (c) (34:8C) [23:10:08:014]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\Users\STEWAR~1\AppData\Local\Temp\MSI905e5.LOG'.
MSI (c) (34:8C) [23:10:08:014]: Command Line: CURRENTDIRECTORY=C:\Users\STEWAR~1\AppData\Local\Temp\AIRFCB1.tmp CLIENTUILEVEL=0 CLIENTPROCESSID=6964
MSI (c) (34:8C) [23:10:08:014]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{6FD5434C-027F-46C2-9662-0F725FC2454D}'.
MSI (c) (34:8C) [23:10:08:014]: Product Code passed to Engine.Initialize: '{65CB4C08-C47B-4A7E-A6A4-50C06ADA5FC6}'
MSI (c) (34:8C) [23:10:08:014]: Product Code from property table before transforms: '{65CB4C08-C47B-4A7E-A6A4-50C06ADA5FC6}'
MSI (c) (34:8C) [23:10:08:014]: Product Code from property table after transforms: '{65CB4C08-C47B-4A7E-A6A4-50C06ADA5FC6}'
MSI (c) (34:8C) [23:10:08:014]: Product registered: entering maintenance mode
MSI (c) (34:8C) [23:10:08:014]: Determined that existing product (either this product or the product being upgraded with a patch) is installed per-machine.
MSI (c) (34:8C) [23:10:08:014]: PROPERTY CHANGE: Adding ProductState property. Its value is '5'.
MSI (c) (34:8C) [23:10:08:014]: PROPERTY CHANGE: Adding ProductToBeRegistered property. Its value is '1'.
MSI (c) (34:8C) [23:10:08:015]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (c) (34:8C) [23:10:08:030]: Specifed source is not already in a list.
MSI (c) (34:8C) [23:10:08:030]: User policy value 'SearchOrder' is 'nmu'
MSI (c) (34:8C) [23:10:08:030]: Machine policy value 'DisableBrowse' is 0
MSI (c) (34:8C) [23:10:08:030]: Machine policy value 'AllowLockdownBrowse' is 0
MSI (c) (34:8C) [23:10:08:030]: Adding new sources is allowed.
MSI (c) (34:8C) [23:10:08:037]: Package name retrieved from configuration data: 'setup.msi'
MSI (c) (34:8C) [23:10:08:037]: Note: 1: 2205 2: 3: Error
MSI (c) (34:8C) [23:10:08:038]: Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (c) (34:8C) [23:10:08:038]: Machine policy value 'DisableMsi' is 0
MSI (c) (34:8C) [23:10:08:038]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (c) (34:8C) [23:10:08:038]: User policy value 'AlwaysInstallElevated' is 0
MSI (c) (34:8C) [23:10:08:038]: Product {65CB4C08-C47B-4A7E-A6A4-50C06ADA5FC6} is admin assigned: LocalSystem owns the publish key.
MSI (c) (34:8C) [23:10:08:038]: Product {65CB4C08-C47B-4A7E-A6A4-50C06ADA5FC6} is managed.
MSI (c) (34:8C) [23:10:08:038]: Running product '{65CB4C08-C47B-4A7E-A6A4-50C06ADA5FC6}' with elevated privileges: Product is assigned.
MSI (c) (34:8C) [23:10:08:038]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\Users\STEWAR~1\AppData\Local\Temp\AIRFCB1.tmp'.
MSI (c) (34:8C) [23:10:08:038]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '0'.
MSI (c) (34:8C) [23:10:08:038]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '6964'.
MSI (c) (34:8C) [23:10:08:038]: TRANSFORMS property is now:
MSI (c) (34:8C) [23:10:08:038]: PROPERTY CHANGE: Adding PRODUCTLANGUAGE property. Its value is '1033'.
MSI (c) (34:8C) [23:10:08:038]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '200'.
MSI (c) (34:8C) [23:10:08:039]: SHELL32::SHGetFolderPath returned: C:\Users\StewartElectricAdmin\AppData\Roaming
MSI (c) (34:8C) [23:10:08:039]: SHELL32::SHGetFolderPath returned: C:\Users\StewartElectricAdmin\Favorites
MSI (c) (34:8C) [23:10:08:039]: SHELL32::SHGetFolderPath returned: C:\Users\StewartElectricAdmin\AppData\Roaming\Microsoft\Windows\Network Shortcuts
MSI (c) (34:8C) [23:10:08:039]: SHELL32::SHGetFolderPath returned: C:\Users\StewartElectricAdmin\Documents
MSI (c) (34:8C) [23:10:08:039]: SHELL32::SHGetFolderPath returned: C:\Users\StewartElectricAdmin\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
MSI (c) (34:8C) [23:10:08:040]: SHELL32::SHGetFolderPath returned: C:\Users\StewartElectricAdmin\AppData\Roaming\Microsoft\Windows\Recent
MSI (c) (34:8C) [23:10:08:040]: SHELL32::SHGetFolderPath returned: C:\Users\StewartElectricAdmin\AppData\Roaming\Microsoft\Windows\SendTo
MSI (c) (34:8C) [23:10:08:040]: SHELL32::SHGetFolderPath returned: C:\Users\StewartElectricAdmin\AppData\Roaming\Microsoft\Windows\Templates
MSI (c) (34:8C) [23:10:08:040]: SHELL32::SHGetFolderPath returned: C:\ProgramData
MSI (c) (34:8C) [23:10:08:040]: SHELL32::SHGetFolderPath returned: C:\Users\StewartElectricAdmin\AppData\Local
MSI (c) (34:8C) [23:10:08:041]: SHELL32::SHGetFolderPath returned: C:\Users\StewartElectricAdmin\Pictures
MSI (c) (34:8C) [23:10:08:041]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (c) (34:8C) [23:10:08:041]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
MSI (c) (34:8C) [23:10:08:041]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
MSI (c) (34:8C) [23:10:08:041]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
MSI (c) (34:8C) [23:10:08:041]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
MSI (c) (34:8C) [23:10:08:042]: SHELL32::SHGetFolderPath returned: C:\Users\StewartElectricAdmin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (c) (34:8C) [23:10:08:043]: SHELL32::SHGetFolderPath returned: C:\Users\StewartElectricAdmin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
MSI (c) (34:8C) [23:10:08:043]: SHELL32::SHGetFolderPath returned: C:\Users\StewartElectricAdmin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
MSI (c) (34:8C) [23:10:08:043]: SHELL32::SHGetFolderPath returned: C:\Users\StewartElectricAdmin\AppData\Roaming\Microsoft\Windows\Start Menu
MSI (c) (34:8C) [23:10:08:043]: SHELL32::SHGetFolderPath returned: C:\Users\StewartElectricAdmin\Desktop
MSI (c) (34:8C) [23:10:08:044]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates
MSI (c) (34:8C) [23:10:08:044]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts
MSI (c) (34:8C) [23:10:08:045]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI (c) (34:8C) [23:10:08:050]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.
MSI (c) (34:8C) [23:10:08:050]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.
MSI (c) (34:8C) [23:10:08:050]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
MSI (c) (34:8C) [23:10:08:050]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (34:8C) [23:10:08:050]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'StewartElectricAdmin'.
MSI (c) (34:8C) [23:10:08:050]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (34:8C) [23:10:08:050]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is 'Hewlett-Packard'.
MSI (c) (34:8C) [23:10:08:050]: PROPERTY CHANGE: Adding Installed property. Its value is '00:00:00'.
MSI (c) (34:8C) [23:10:08:050]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'c:\Windows\Installer\3a8771b.msi'.
MSI (c) (34:8C) [23:10:08:050]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\Users\STEWAR~1\AppData\Local\Temp\AIRFCB1.tmp\setup.msi'.
MSI (c) (34:8C) [23:10:08:050]: Machine policy value 'MsiDisableEmbeddedUI' is 0
MSI (c) (34:20) [23:10:08:072]: PROPERTY CHANGE: Adding VersionHandler property. Its value is '5.00'.
MSI (c) (34:20) [23:10:08:073]: Note: 1: 2205 2: 3: ControlEvent
MSI (c) (34:20) [23:10:08:073]: Note: 1: 2205 2: 3: ControlCondition
MSI (c) (34:20) [23:10:08:073]: Note: 1: 2205 2: 3: EventMapping
MSI (c) (34:20) [23:10:08:073]: Note: 1: 2205 2: 3: UIText
MSI (c) (34:20) [23:10:08:073]: Note: 1: 2205 2: 3: TextStyle
MSI (c) (34:20) [23:10:08:076]: Note: 1: 2205 2: 3: Dialog
=== Logging started: 8/8/2012 23:10:08 ===
MSI (c) (34:8C) [23:10:08:076]: Note: 1: 2205 2: 3: PatchPackage
MSI (c) (34:8C) [23:10:08:076]: Machine policy value 'DisableRollback' is 0
MSI (c) (34:8C) [23:10:08:076]: User policy value 'DisableRollback' is 0
MSI (c) (34:8C) [23:10:08:076]: PROPERTY CHANGE: Adding UILevel property. Its value is '5'.
MSI (c) (34:8C) [23:10:08:077]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
MSI (c) (34:8C) [23:10:08:077]: Doing action: INSTALL
MSI (c) (34:8C) [23:10:08:077]: Note: 1: 2205 2: 3: ActionText
Action 23:10:08: INSTALL.
Action start 23:10:08: INSTALL.
MSI (c) (34:8C) [23:10:08:079]: UI Sequence table 'InstallUISequence' is present and populated.
MSI (c) (34:8C) [23:10:08:079]: Running UISequence
MSI (c) (34:8C) [23:10:08:079]: PROPERTY CHANGE: Adding EXECUTEACTION property. Its value is 'INSTALL'.
MSI (c) (34:8C) [23:10:08:079]: Doing action: FindRelatedProducts
MSI (c) (34:8C) [23:10:08:079]: Note: 1: 2205 2: 3: ActionText
Action 23:10:08: FindRelatedProducts. Searching for related applications
Action start 23:10:08: FindRelatedProducts.
MSI (c) (34:8C) [23:10:08:079]: Skipping FindRelatedProducts action: not run in maintenance mode
Action ended 23:10:08: FindRelatedProducts. Return value 0.
MSI (c) (34:8C) [23:10:08:079]: Doing action: ValidateProductID
MSI (c) (34:8C) [23:10:08:079]: Note: 1: 2205 2: 3: ActionText
Action 23:10:08: ValidateProductID.
Action start 23:10:08: ValidateProductID.
Action ended 23:10:08: ValidateProductID. Return value 1.
MSI (c) (34:8C) [23:10:08:079]: Doing action: CostInitialize
MSI (c) (34:8C) [23:10:08:079]: Note: 1: 2205 2: 3: ActionText
Action 23:10:08: CostInitialize. Computing space requirements
Action start 23:10:08: CostInitialize.
MSI (c) (34:8C) [23:10:08:080]: Machine policy value 'MaxPatchCacheSize' is 10
MSI (c) (34:8C) [23:10:08:080]: Baseline: Sorting baselines for {65CB4C08-C47B-4A7E-A6A4-50C06ADA5FC6}.
MSI (c) (34:8C) [23:10:08:080]: Baseline: New baseline 3.3.0 from transaction.
MSI (c) (34:8C) [23:10:08:080]: Baseline: Sorted order Native: Order 0.
MSI (c) (34:8C) [23:10:08:080]: Baseline Data Table:
MSI (c) (34:8C) [23:10:08:080]: ProductCode: {65CB4C08-C47B-4A7E-A6A4-50C06ADA5FC6} Version: 3.3.0 Attributes: 0 PatchId: Native BaselineId: -2147483648 Order: 0
MSI (c) (34:8C) [23:10:08:080]: Baseline File Table:
MSI (c) (34:8C) [23:10:08:134]: PROPERTY CHANGE: Adding ROOTDRIVE property. Its value is 'C:\'.
MSI (c) (34:8C) [23:10:08:134]: PROPERTY CHANGE: Adding CostingComplete property. Its value is '0'.
Action ended 23:10:08: CostInitialize. Return value 1.
MSI (c) (34:8C) [23:10:08:134]: Doing action: FileCost
MSI (c) (34:8C) [23:10:08:134]: Note: 1: 2205 2: 3: ActionText
Action 23:10:08: FileCost. Computing space requirements
Action start 23:10:08: FileCost.
MSI (c) (34:8C) [23:10:08:135]: Note: 1: 2205 2: 3: MsiAssembly
MSI (c) (34:8C) [23:10:08:135]: Note: 1: 2205 2: 3: Class
MSI (c) (34:8C) [23:10:08:135]: Note: 1: 2205 2: 3: Extension
MSI (c) (34:8C) [23:10:08:135]: Note: 1: 2205 2: 3: TypeLib
Action ended 23:10:08: FileCost. Return value 1.
MSI (c) (34:8C) [23:10:08:135]: Doing action: CostFinalize
MSI (c) (34:8C) [23:10:08:135]: Note: 1: 2205 2: 3: ActionText
Action 23:10:08: CostFinalize. Computing space requirements
Action start 23:10:08: CostFinalize.
MSI (c) (34:8C) [23:10:08:136]: PROPERTY CHANGE: Adding OutOfDiskSpace property. Its value is '0'.
MSI (c) (34:8C) [23:10:08:136]: PROPERTY CHANGE: Adding OutOfNoRbDiskSpace property. Its value is '0'.
MSI (c) (34:8C) [23:10:08:136]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceAvailable property. Its value is '0'.
MSI (c) (34:8C) [23:10:08:136]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRequired property. Its value is '0'.
MSI (c) (34:8C) [23:10:08:136]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRemaining property. Its value is '0'.
MSI (c) (34:8C) [23:10:08:136]: Note: 1: 2205 2: 3: MsiAssembly
MSI (c) (34:8C) [23:10:08:136]: Note: 1: 2228 2: 3: MsiAssembly 4: SELECT `MsiAssembly`.`Attributes`, `MsiAssembly`.`File_Application`, `MsiAssembly`.`File_Manifest`, `Component`.`KeyPath` FROM `MsiAssembly`, `Component` WHERE `MsiAssembly`.`Component_` = `Component`.`Component` AND `MsiAssembly`.`Component_` = ?
MSI (c) (34:8C) [23:10:08:136]: PROPERTY CHANGE: Adding Version property. Its value is 'c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0'.
MSI (c) (34:8C) [23:10:08:159]: PROPERTY CHANGE: Adding Resources property. Its value is 'c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources'.
MSI (c) (34:8C) [23:10:08:159]: PROPERTY CHANGE: Adding AIR property. Its value is 'c:\Program Files (x86)\Common Files\Adobe AIR'.
MSI (c) (34:8C) [23:10:08:195]: Note: 1: 2205 2: 3: Patch
MSI (c) (34:8C) [23:10:08:195]: Note: 1: 2205 2: 3: Condition
MSI (c) (34:8C) [23:10:08:200]: PROPERTY CHANGE: Adding TARGETDIR property. Its value is 'C:\'.
MSI (c) (34:8C) [23:10:32:394]: Note: 1: 1314 2: (computed)
MSI (c) (34:8C) [23:10:32:394]: Note: 1: 1606 2: (computed)
MSI (c) (34:8C) [23:10:32:394]: Note: 1: 2205 2: 3: Error
MSI (c) (34:8C) [23:10:32:394]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1606
MSI (c) (34:20) [23:10:32:424]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg
Error 1606. Could not access network location (computed).
MSI (c) (34:8C) [23:10:43:185]: Note: 1: 2205 2: 3: Error
MSI (c) (34:8C) [23:10:43:185]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
MSI (c) (34:8C) [23:10:43:185]: Product: Adobe AIR -- Error 1606. Could not access network location (computed).
MSI (c) (34:8C) [23:11:09:514]: Note: 1: 1314 2: (computed)
MSI (c) (34:8C) [23:11:09:514]: Note: 1: 1606 2: (computed)
MSI (c) (34:8C) [23:11:09:514]: Note: 1: 2205 2: 3: Error
MSI (c) (34:8C) [23:11:09:514]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1606
MSI (c) (34:20) [23:11:09:517]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg
Error 1606. Could not access network location (computed).
MSI (c) (34:8C) [23:11:12:466]: Note: 1: 2205 2: 3: Error
MSI (c) (34:8C) [23:11:12:466]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
MSI (c) (34:8C) [23:11:12:466]: Product: Adobe AIR -- Error 1606. Could not access network location (computed).
MSI (c) (34:8C) [23:11:38:756]: Note: 1: 1314 2: (computed)
MSI (c) (34:8C) [23:11:38:756]: Note: 1: 1606 2: (computed)
MSI (c) (34:8C) [23:11:38:756]: Note: 1: 2205 2: 3: Error
MSI (c) (34:8C) [23:11:38:756]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1606
MSI (c) (34:8C) [23:11:38:756]: Note: 1: 2205 2: 3: Error
MSI (c) (34:8C) [23:11:38:756]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
MSI (c) (34:8C) [23:11:38:756]: Product: Adobe AIR -- Error 1606. Could not access network location (computed).
MSI (c) (34:8C) [23:11:38:778]: Note: 1: 1606 2: (computed)
MSI (c) (34:8C) [23:11:38:778]: Note: 1: 2205 2: 3: Error
MSI (c) (34:8C) [23:11:38:778]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1606
MSI (c) (34:20) [23:11:38:782]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg
Error 1606. Could not access network location (computed).
MSI (c) (34:8C) [23:11:41:206]: Note: 1: 2205 2: 3: Error
MSI (c) (34:8C) [23:11:41:206]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
MSI (c) (34:8C) [23:11:41:206]: Product: Adobe AIR -- Error 1606. Could not access network location (computed).
Action ended 23:11:41: CostFinalize. Return value 3.
Action ended 23:11:41: INSTALL. Return value 3.
Property(C): SHAREDADDINFOLDER = (computed)
Property(C): UpgradeCode = {8DA920D5-C41C-42E0-BF31-87BA49984EE4}
Property(C): Resources = c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources
Property(C): Version = c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0
Property(C): AIR = c:\Program Files (x86)\Common Files\Adobe AIR
Property(C): CommonFilesFolder = C:\Program Files (x86)\Common Files\
Property(C): TARGETDIR = C:\
Property(C): Manufacturer = Adobe Systems Incorporated
Property(C): ProductCode = {65CB4C08-C47B-4A7E-A6A4-50C06ADA5FC6}
Property(C): ProductLanguage = 1033
Property(C): ProductName = Adobe AIR
Property(C): ProductVersion = 3.3.0.3670
Property(C): REINSTALLMODE = amus
Property(C): ARPSYSTEMCOMPONENT = yes
Property(C): REBOOT = Suppress
Property(C): ALLUSERS = 1
Property(C): SecureCustomProperties = ARPSYSTEMCOMPONENT;REINSTALLMODE;SHAREDADDINFOLDER;UC8DA920D5C41C42E0BF3187BA49984EE4
Property(C): MsiLogFileLocation = C:\Users\STEWAR~1\AppData\Local\Temp\MSI905e5.LOG
Property(C): PackageCode = {6FD5434C-027F-46C2-9662-0F725FC2454D}
Property(C): ProductState = 5
Property(C): ProductToBeRegistered = 1
Property(C): CURRENTDIRECTORY = C:\Users\STEWAR~1\AppData\Local\Temp\AIRFCB1.tmp
Property(C): CLIENTUILEVEL = 0
Property(C): CLIENTPROCESSID = 6964
Property(C): PRODUCTLANGUAGE = 1033
Property(C): VersionDatabase = 200
Property(C): VersionMsi = 5.00
Property(C): VersionNT = 601
Property(C): VersionNT64 = 601
Property(C): WindowsBuild = 7601
Property(C): ServicePackLevel = 1
Property(C): ServicePackLevelMinor = 0
Property(C): MsiNTProductType = 1
Property(C): MsiNTSuitePersonal = 1
Property(C): WindowsFolder = C:\Windows\
Property(C): WindowsVolume = C:\
Property(C): System64Folder = C:\Windows\system32\
Property(C): SystemFolder = C:\Windows\SysWOW64\
Property(C): RemoteAdminTS = 1
Property(C): TempFolder = C:\Users\STEWAR~1\AppData\Local\Temp\
Property(C): ProgramFilesFolder = C:\Program Files (x86)\
Property(C): ProgramFiles64Folder = C:\Program Files\
Property(C): CommonFiles64Folder = C:\Program Files\Common Files\
Property(C): AppDataFolder = C:\Users\StewartElectricAdmin\AppData\Roaming\
Property(C): FavoritesFolder = C:\Users\StewartElectricAdmin\Favorites\
Property(C): NetHoodFolder = C:\Users\StewartElectricAdmin\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
Property(C): PersonalFolder = C:\Users\StewartElectricAdmin\Documents\
Property(C): PrintHoodFolder = C:\Users\StewartElectricAdmin\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
Property(C): RecentFolder = C:\Users\StewartElectricAdmin\AppData\Roaming\Microsoft\Windows\Recent\
Property(C): SendToFolder = C:\Users\StewartElectricAdmin\AppData\Roaming\Microsoft\Windows\SendTo\
Property(C): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
Property(C): CommonAppDataFolder = C:\ProgramData\
Property(C): LocalAppDataFolder = C:\Users\StewartElectricAdmin\AppData\Local\
Property(C): MyPicturesFolder = C:\Users\StewartElectricAdmin\Pictures\
Property(C): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
Property(C): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Property(C): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(C): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
Property(C): DesktopFolder = C:\Users\Public\Desktop\
Property(C): FontsFolder = C:\Windows\Fonts\
Property(C): GPTSupport = 1
Property(C): OLEAdvtSupport = 1
Property(C): ShellAdvtSupport = 1
Property(C): MsiAMD64 = 6
Property(C): Msix64 = 6
Property(C): Intel = 6
Property(C): PhysicalMemory = 1979
Property(C): VirtualMemory = 19757
Property(C): AdminUser = 1
Property(C): MsiTrueAdminUser = 1
Property(C): LogonUser = StewartElectricAdmin
Property(C): UserSID = S-1-5-21-3850065278-1543369702-2637889638-1002
Property(C): UserLanguageID = 1033
Property(C): ComputerName = STEWARTELECTRIC
Property(C): SystemLanguageID = 1033
Property(C): ScreenX = 1366
Property(C): ScreenY = 768
Property(C): CaptionHeight = 22
Property(C): BorderTop = 1
Property(C): BorderSide = 1
Property(C): TextHeight = 16
Property(C): TextInternalLeading = 3
Property(C): ColorBits = 32
Property(C): TTCSupport = 1
Property(C): Time = 23:11:41
Property(C): Date = 8/8/2012
Property(C): MsiNetAssemblySupport = 4.0.30319.1
Property(C): MsiWin32AssemblySupport = 6.1.7601.17514
Property(C): RedirectedDllSupport = 2
Property(C): MsiRunningElevated = 1
Property(C): Privileged = 1
Property(C): USERNAME = StewartElectricAdmin
Property(C): COMPANYNAME = Hewlett-Packard
Property(C): Installed = 00:00:00
Property(C): DATABASE = c:\Windows\Installer\3a8771b.msi
Property(C): OriginalDatabase = C:\Users\STEWAR~1\AppData\Local\Temp\AIRFCB1.tmp\setup.msi
Property(C): VersionHandler = 5.00
Property(C): ROOTDRIVE = C:\
Property(C): EXECUTEACTION = INSTALL
Property(C): ACTION = INSTALL
Property(C): UILevel = 5
Property(C): CostingComplete = 0
Property(C): OutOfDiskSpace = 0
Property(C): OutOfNoRbDiskSpace = 0
Property(C): PrimaryVolumeSpaceAvailable = 0
Property(C): PrimaryVolumeSpaceRequired = 0
Property(C): PrimaryVolumeSpaceRemaining = 0
=== Logging stopped: 8/8/2012 23:11:41 ===
MSI (c) (34:8C) [23:11:41:228]: Windows Installer reconfigured the product. Product Name: Adobe AIR. Product Version: 3.3.0.3670. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Reconfiguration success or error status: 1603.
MSI (c) (34:8C) [23:11:41:231]: Grabbed execution mutex.
MSI (c) (34:8C) [23:11:41:231]: Cleaning up uninstalled install packages, if any exist
MSI (c) (34:8C) [23:11:41:258]: MainEngineThread is returning 1603
=== Verbose logging stopped: 8/8/2012 23:11:41 ===
Hope this helps. Thanks.
Thanks, while this isn't the AIR log, it does appear that you are having an issue during the MSI portion of the install. Googling the error "Error 1606. Could not access network location (computed)." leads me to believe that the installer is having a problem either resolving or accessing some path, I'm not sure where "computed" leads to though.
Try creating a new, temporary, windows user account (admin level) and install AIR again. Do you get any error messages? If not, try installing Tour de Flex again, does it install?