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Jeff_Winger
Participant
Feb 13, 2014 5:56 AM UTC
Question

Korean characters are displayed as blank box on the TextField in Galaxy Note 3/Android 4.4/AIR 4.0

The AIR SDK we used is 1/14/2014 Release - AIR 4.

The device we have tested on is Samsung Galaxy Note 3/Android 4.4.

We found that it's quite similar with Bug 3681788 which has been fixed in Beta version 4.0.0.1619.

We checked the issue again with this beta version, and the result is Chinese characters are shown correctly, but Korean's are still not.

Bug 3681788: The CCJ languages characters are displayed as blank box on the TextField.

Hope it can be fixed as soon as possible.

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    17 replies

    worster4ccjp
    Known Participant
    Dec 26, 2014 3:00 AM UTC

    Hi Chris,

    Are there any progress? Or is there anybody?

    Thanks

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    chris.campbell
    chris.campbell
    Legend
    Jan 6, 2015 1:24 AM UTC

    We haven't given up on it, but no fix available just yet.  Last comment was created last week and raised the priority of the issue for our engineers.

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    worster4ccjp
    Known Participant
    Aug 4, 2014 6:35 AM UTC

    Why there is no Adobe staff to answer our questions? Really dispointing.

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    chris.campbell
    chris.campbell
    Legend
    Aug 4, 2014 11:40 PM UTC

    Hi Worster4ccjp,

    Sorry for the delay, the public bug report is being updated and commented on by Adobe.  The last I heard, one of our teams was having problems reproducing the bug with the devices they had on hand but the mobile team will be taking a look and verifying against their devices.

    Chris

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    worster4ccjp
    Known Participant
    Aug 5, 2014 2:00 AM UTC

    Hi Chris,

    Thank you for your reply. Looking forward to your work. Thanks

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    worster4ccjp
    Known Participant
    Jul 22, 2014 12:49 PM UTC

    why is there not any reply to this problem??

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    Adobe Employee
    sakjain1
    Adobe Employee
    Feb 13, 2014 7:48 AM UTC

    Hi,

    I have verified the issue and Korean chacters are getting displayed correctly on Samsung Galaxy Note 2(4.3) and Nexus4(4.4).Could you please confirm that Is this issue is specific to device GalaxyNote 3(4.4)?

    Thanks,

    Sakshi Jain

    Adobe AIR Team

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    Jeff_WingerAuthor
    Participant
    Feb 13, 2014 12:36 PM UTC

    Yes! I have tested some other devices and got no problems. I think this issue is specific to device GalaxyNote 3(4.4) for now at least.

    Thank you for your reply!

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    Adobe Employee
    sakjain1
    Adobe Employee
    Feb 18, 2014 5:37 AM UTC

    Hi,

    Thanks for your reply.Could you please confirm is this issue is reproducible with AIR SDK 3.9 as well on Galaxy Note3v4.4?

    You can get the AIR SDK 3.9 from: http://helpx.adobe.com/air/kb/archived-air-sdk-version.html

    Thanks,

    Sakshi

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