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BeMoreSparks
BeMoreSparks
Participant
Nov 18, 2015 5:47 PM UTC
Question

Mac 10.11.1 Air Install hangs forcing shut down,

Adobe CC Photoshop/LR installed

No Air on computer

With the hang, can not get into log file

No error message, just the hang

mac will not shut down except with forced shut down

Downloaded and tried with different downloads 3 times

Uninstall CC then try again?

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3 replies

Varun_Bhal
Adobe Employee
Varun_Bhal
Adobe Employee
Nov 20, 2015 11:16 AM UTC

Hi,

Sorry for the inconvenience caused. We are facing the intermittent hang while Installing AIR on Mac10.11. Currently, we are investigating the issue to find the root cause.

Regards

Varun Bhal

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BeMoreSparks
BeMoreSparksAuthor
Participant
Nov 24, 2015 5:46 PM UTC

well ... thanks for the info

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