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BeMoreSparks
BeMoreSparks
Participant
November 18, 2015
Question

Mac 10.11.1 Air Install hangs forcing shut down,

  • November 18, 2015
  • 1 reply
  • 1006 views

Adobe CC Photoshop/LR installed

No Air on computer

With the hang, can not get into log file

No error message, just the hang

mac will not shut down except with forced shut down

Downloaded and tried with different downloads 3 times

Uninstall CC then try again?

This topic has been closed for replies.

1 reply

Varun_Bhal
Adobe Employee
Varun_Bhal
Adobe Employee
November 20, 2015

Hi,

Sorry for the inconvenience caused. We are facing the intermittent hang while Installing AIR on Mac10.11. Currently, we are investigating the issue to find the root cause.

Regards

Varun Bhal

BeMoreSparks
BeMoreSparksAuthor
Participant
November 24, 2015

well ... thanks for the info

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