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Don Montalvo
Inspiring
December 11, 2016
Question

(Mac) Adobe AIR silent install broken - pretty urgent and time sensitive

  • December 11, 2016
  • 1 reply
  • 1480 views

The Adobe AIR silent install method does not seem to work anymore if the Mac is at the Logout Screen (no logged in user).

We push the Adobe AIR Installer.app to /private/tmp/ and invoke with a script that run the Adobe AIR silent install command:

# /private/tmp/Adobe\ AIR\ Installer.app/Contents/MacOS/Adobe\ AIR\ Installer -silent -eulaAccepted

Result on logged off Mac:

SSH'd in to a remote, logged off Mac, we are SSH'd in from a remote computer. Invoking the Adobe AIR silent in stall command, the install hangs.

Note we are unable to exit the process using CONTROL-C so are forced to SSH in again and reboot the computer.

This is very unacceptable condition, which is the case whether we SSH in or deploy the installer and invoke via script.

# /private/tmp/Adobe\ AIR\ Installer.app/Contents/MacOS/Adobe\ AIR\ Installer -silent -eulaAccepted

Password:

Dec 11 11:23:25  Adobe AIR Installer[257] <Warning>: Untrusted apps are not allowed to connect to Window Server before login.

Dec 11 11:23:25  Adobe AIR Installer[257] <Error>: Set a breakpoint at CGSLogError to catch errors as they are logged.

Dec 11 11:23:25  Adobe AIR Installer[257] <Error>: This user is not allowed access to the window system right now.

_RegisterApplication(), FAILED TO establish the default connection to the WindowServer, _CGSDefaultConnection() is NULL.

Dec 11 11:23:25  Adobe AIR Installer[257] <Warning>: CGSConnectionByID: 0 is not a valid connection ID.

Dec 11 11:23:25  Adobe AIR Installer[257] <Warning>: CGSConnectionByID: 0 is not a valid connection ID.

Dec 11 11:23:25  Adobe AIR Installer[257] <Warning>: CGSConnectionByID: 0 is not a valid connection ID.

Dec 11 11:23:25  Adobe AIR Installer[257] <Warning>: CGSConnectionByID: 0 is not a valid connection ID.

Dec 11 11:23:25  Adobe AIR Installer[257] <Warning>: CGSConnectionByID: 0 is not a valid connection ID.

Dec 11 11:23:25  Adobe AIR Installer[257] <Warning>: CGSConnectionByID: 0 is not a valid connection ID.

Dec 11 11:23:25  Adobe AIR Installer[257] <Warning>: Invalid Connection ID 0

Dec 11 11:23:25  Adobe AIR Installer[257] <Warning>: CGSConnectionByID: 0 is not a valid connection ID.

Dec 11 11:23:25  Adobe AIR Installer[257] <Warning>: CGSConnectionByID: 0 is not a valid connection ID.

Dec 11 11:23:25  Adobe AIR Installer[257] <Warning>: CGSConnectionByID: 0 is not a valid connection ID.

2016-12-11 11:23:25.890 Adobe AIR Installer[257:2124] CFPasteboardRef CFPasteboardCreate(CFAllocatorRef, CFStringRef) : failed to create global data

2016-12-11 11:23:25.890 Adobe AIR Installer[257:2124] CFPasteboardRef CFPasteboardCreate(CFAllocatorRef, CFStringRef) : failed to create global data

2016-12-11 11:23:25.891 Adobe AIR Installer[257:2124] CFPasteboardRef CFPasteboardCreate(CFAllocatorRef, CFStringRef) : failed to create global data

2016-12-11 11:23:25.892 Adobe AIR Installer[257:2124] CFPasteboardRef CFPasteboardCreate(CFAllocatorRef, CFStringRef) : failed to create global data

Dec 11 11:23:25  Adobe AIR Installer[257] <Warning>: CGSConnectionByID: 0 is not a valid connection ID.

Dec 11 11:23:25  Adobe AIR Installer[257] <Warning>: CGSConnectionByID: 0 is not a valid connection ID.

^C^C^C^C^C^C^C^C^C^C^C^C^C^C

Result when a user is logged in Mac:

The errors, but completes...deployment tools flag these kinds of errors, so they should not be considered insignificant or spurious.

Again, an unacceptable condition, that needs to be resolved.

# /private/tmp/Adobe\ AIR\ Installer.app/Contents/MacOS/Adobe\ AIR\ Installer -silent -eulaAccepted
2016-12-11 11:55:59.706 Adobe AIR Installer[2943:24586] CFPasteboardRef CFPasteboardCreate(CFAllocatorRef, CFStringRef) : failed to create global data

2016-12-11 11:55:59.707 Adobe AIR Installer[2943:24586] CFPasteboardRef CFPasteboardCreate(CFAllocatorRef, CFStringRef) : failed to create global data

2016-12-11 11:55:59.707 Adobe AIR Installer[2943:24586] CFPasteboardRef CFPasteboardCreate(CFAllocatorRef, CFStringRef) : failed to create global data

2016-12-11 11:55:59.708 Adobe AIR Installer[2943:24586] CFPasteboardRef CFPasteboardCreate(CFAllocatorRef, CFStringRef) : failed to create global data

Adobe AIR is currently not installed

Installing version 22.0.0.153

Done

#

Did the Adobe AIR silent install workflow break?

Are we forced to deploy only when user is logged in?

Is this issue going to get resolved?

PS, note all commands are run as root (# prompt).

Thanks,Don

This topic has been closed for replies.

1 reply

Don Montalvo
Inspiring
December 21, 2016

TheSoundOfAPinDropping​

Participant
December 24, 2016

The sound of a tree falling somewhere in space and time, but it didn't really happen because no one heard it (I guess?).

chris.campbell
Community Manager
Community Manager
December 24, 2016

I'll ask someone to take a look.  The US offices are shut down for the holidays but we should be able to get to this in the next week or two to investigate.

Thanks and Merry Christmas,

Chris