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Participant
Sep 20, 2016 1:05 AM UTC
Answered

Muse installation asking to download Adobe AIR

I'm trying to open the Adobe Muse application from my computer and it says I need to download Adobe Air. So I did that, and it's still saying that I need to download Adobe Air.

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Mylenium
MyleniumCorrect answer
Legend
Sep 20, 2016 5:52 AM UTC

Nobody can tell you anything without proper system info or other technical details. We cannot have the slightest idea what computer you are even using, much less anything else. That aside, you most likely have a permissions or security problem where something on your system is blocking the connections for Adobe AIR, so check your firewall, virus scanner etc..

Mylenium

3 replies

Preran
Legend
Sep 21, 2016 7:09 PM UTC

Moving your post to a more appropriate forum for experts to assist you.

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Jeffrey_A_Wright
Legend
Sep 23, 2016 6:51 PM UTC

Moving this discussion to the AIR Installation Issues forum.

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Mylenium
MyleniumCorrect answer
Legend
Sep 20, 2016 5:52 AM UTC

Nobody can tell you anything without proper system info or other technical details. We cannot have the slightest idea what computer you are even using, much less anything else. That aside, you most likely have a permissions or security problem where something on your system is blocking the connections for Adobe AIR, so check your firewall, virus scanner etc..

Mylenium

Translate